4.3 Communication Skills

Karteikarten von sheenadonaldson2, erstellt am more than 1 year ago

Diploma Negotiating & Contracting (Section 4 : How commercial negotiations should be undertaken) Karteikarten am 4.3 Communication Skills, erstellt von sheenadonaldson2 am 25/10/2015.

	Erstellt von sheenadonaldson2 vor etwa 9 Jahre

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Types of Questions

Types of Non-verbal communication

Behaviours of sucessfull negotiators

1st order and 2nd order skills

Skills to build rapport

EQ - Emotional Intelligence

Explain Selective & Adaptive Listening

Explain Passive & Active Listening