Tom: Good afternoon!

Maggie: Good afternoon! I am Maggie Smith and I am interested in a
painting course.

Tom: My name is Tom Roberts and I am the director of this art institute.
How can we help you?

Maggie: I need some information about painting courses: levels, timetable,
price…. But I am in a hurry now.

Tom: Don’t worry. We can send you all the information by mail or e-mail.
Please, fill out this form.

Maggie: Excuse me?

Tom: We need your personal information.

Maggie: Ah! …yes….I’m sorry but I don’t have a pen.

Tom: Here you are.

Maggie: Thank you very much.

Tom: You’re welcome.

Maggie: Name…..address……telephone number…..e-mail address……
That’s it! Here you are, Mr. Roberts.

Tom: Thank you. ….Ms. Smith, where are you from?

Maggie: I am from San Francisco.

Tom: I see. I am from New York.

Maggie: Well, excuse me but, as I said before, I am in a hurry and have to go.

Tom: Don’t worry. We will send you all the information you need.

Maggie: Thank you very much.

Tom: You’re welcome.

Maggie: Goodbye!

Tom: Goodbye!