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Practice exam for MGT 325 Exam 3

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MGT 325 Exam 3

Frage 1 von 72

1

In the A-B-C system, the typical percentage of the number of items in inventory for A items is about:

Wähle eine der folgenden:

  • 50

  • 10

  • 70

  • 30

  • 90

Erklärung

Frage 2 von 72

1

In the A-B-C classification system, which account for 15% of the total dollar-volume for a majority of the inventory items would be classified as:

Wähle eine der folgenden:

  • A items

  • B items

  • C items

  • A items plus B items

  • B items plus C items

Erklärung

Frage 3 von 72

1

In the A-B-C classification system, items which account for 60% of the total dollar-volume for few inventory items would be classified as:

Wähle eine der folgenden:

  • A items

  • B items

  • C items

  • A items plus B items

  • B items plus C items

Erklärung

Frage 4 von 72

1

The EOQ model is most relevant for which one of the following?

Wähle eine der folgenden:

  • ordering items with dependent demand

  • determination of safety stock

  • ordering perishable items

  • determining fixed interval order quantities

  • determining fixed order quantities

Erklärung

Frage 5 von 72

1

Which is not a true assumption in the EOQ model?

Wähle eine der folgenden:

  • production rate is constant

  • lead time doesn't vary

  • no more than 3 items are involved

  • usage rate is constant

  • no quantity discounts

Erklärung

Frage 6 von 72

1

A cycle count program will usually require that 'A' items be counted:

Wähle eine der folgenden:

  • daily

  • once a week

  • monthly

  • quarterly

  • more frequently than annually

Erklärung

Frage 7 von 72

1

In the basic EOQ model, if annual demand doubles, the effect on the EOQ is:

Wähle eine der folgenden:

  • it doubles

  • it is four times the previous amount

  • it is half its previous amount

  • it is about 70% of its previous amount

  • it increases by about 40%

Erklärung

Frage 8 von 72

1

In the basic EOQ model, if lead time increases from 5 to 10 days, the EOQ will:

Wähle eine der folgenden:

  • double

  • increase, but not double

  • decrease by a factor of 2

  • remain the same

  • none of the above

Erklärung

Frage 9 von 72

1

In the basic EOQ model, an annual demand of 40 units, an ordering cost of $5, and a holding cost of $1 per unit per year will result in an EOQ of:

Wähle eine der folgenden:

  • 20

  • square root of 200

  • 200

  • 400

  • none of these

Erklärung

Frage 10 von 72

1

In the basic EOQ model, if D=60 per month, S=$12, and H=$10 per unit per month, EOQ is:

Wähle eine der folgenden:

  • 10

  • 12

  • 24

  • 72

  • 144

Erklärung

Frage 11 von 72

1

In the basic EOQ model, if annual demand is 50, carrying cost is $2, and ordering cost is $15, EOQ is approximately:

Wähle eine der folgenden:

  • 11

  • 20

  • 24

  • 28

  • 375

Erklärung

Frage 12 von 72

1

If average demand for an inventory item is 200 units per day, lead time is 3 days, and safety stock is 100 units, the reorder point is:

Wähle eine der folgenden:

  • 100 units

  • 200 units

  • 300 units

  • 600 units

  • 700 units

Erklärung

Frage 13 von 72

1

If no variations in demand or lead time exist, the ROP will equal:

Wähle eine der folgenden:

  • the EOQ

  • expected usage during the lead time

  • safety stock

  • the service level

  • the EOQ plus safety stock

Erklärung

Frage 14 von 72

1

Which one of the following isa implied by a "lead time" service level of 95%?

Wähle eine der folgenden:

  • Approximately 95% of the demand during lead time will be satisfied

  • Approximately 95% of inventory will be used during lead time

  • The probability is 95% that demand during the lead time will exactly equal the amount on hand at the beginning of lea time

  • The probability is 95% that demand during lead time will not exceed the amount on hand at the beginning of lead time.

  • none of the above

Erklärung

Frage 15 von 72

1

Which one of the following is implied by an "annual" service level of 95%?

Wähle eine der folgenden:

  • Approximately 95% of demand during lead time will be satisfied

  • The probability is 95% that demand will exceed supply during lead time

  • The probability is 95% that demand will equal supply during lead time

  • The probability is 95% that demand will not exceed supply during lead time

  • None of the above

Erklärung

Frage 16 von 72

1

Daily usage is exactly 60 gallons per day. Lead time is normally distributed with a mean of 10 days and a standard deviation of 2 days. What is the standard deviation of demand during lead time?

Wähle eine der folgenden:

  • 60 x 2

  • 60 times the square root of 2

  • 60 times the square root of 10

  • 60 x 10

  • None of the above

Erklärung

Frage 17 von 72

1

Lead time is exactly 20 days long. Daily demand is normally distributed with a mean of 10 gallons per day and a standard deviation of 2 gallons. What is the standard deviation of demand during lead time?

Wähle eine der folgenden:

  • 20 x 2

  • 20 x 10

  • 2 times the square root of 20

  • 2 times the square root of 10

  • none of the above

Erklärung

Frage 18 von 72

1

Which of these products would be most apt to involve the use of a single-period model?

Wähle eine oder mehr der folgenden:

  • gold coins

  • hammars

  • fresh fish

  • calculators

  • frozen corn

Erklärung

Frage 19 von 72

1

In a single-period model, if shortage and excess costs are equal, then the optimum service level is:

Wähle eine der folgenden:

  • 0

  • .33

  • .50

  • .67

  • none of these

Erklärung

Frage 20 von 72

1

In a single-period model, if shortage cost is four times excess cost, then the optimum service level is percent.

Wähle eine der folgenden:

  • 100

  • 80

  • 60

  • 40

  • 20

Erklärung

Frage 21 von 72

1

In the single-period model, if excess cost is double shortage cost, the approximate stockout risk, assuming an optimum service level, is percent.

Wähle eine der folgenden:

  • 100

  • 67

  • 50

  • 33

  • 5

Erklärung

Frage 22 von 72

1

If, in a single-period inventory situation, the probabilities of demand being 1, 2, 3, or 4 units are .3, .3, .2, and .2, respectively. If two units are stocked, what is the probability of selling both of them?

Wähle eine der folgenden:

  • .5

  • .6

  • .7

  • .8

  • none of these

Erklärung

Frage 23 von 72

1

If average demand for an item is 20 units per day, safety stock is 50 units, and lead time is four days, the ROP will be:

Wähle eine der folgenden:

  • 20

  • 50

  • 70

  • 80

  • 130

Erklärung

Frage 24 von 72

1

Suppose that usage of cooking oil at Harry's Fish Fry is normally distributed with an average of 15 gallons/day and a standard deviation of two gallons/day. Harry has just fired the manager and taken over operating the restaurant himself. Harry has asked you to help him decide how to reorder cooking oil in order to achieve a service level which is seven times the risk of stockout (7/8). Lead time is eight days. Assume that cooking oil can be ordered as needed.

Wähle eine der folgenden:

  • 185.30

  • 126.50

  • 150

  • 122.50

  • 167.85

Erklärung

Frage 25 von 72

1

A bakery's use of corn sweetener is normally distributed with a mean of 80 gallons per day and a standard deviation of four gallons per day. Lead time for delivery of the corn sweetener is normal with a mean of six days and a standard deviation of two days. If the manager wants a service level of 99 percent, what reorder point should be used?

Wähle eine der folgenden:

  • 502.8

  • 852.8

  • 853.5

  • 480

Erklärung

Frage 26 von 72

1

A manufacturer is contemplating a switch from buying to producing a certain item. Setup cost would be the same as ordering cost. The production rate would be about double the usage rate.

Compared to the EOQ, the economic production quantity would be approximately:

Wähle eine der folgenden:

  • the same

  • 20% larger

  • 40% larger

  • 20% smaller

  • 40% smaller

Erklärung

Frage 27 von 72

1

A manufacturer is contemplating a switch from buying to producing a certain item. Setup cost would be the same as ordering cost. The production rate would be about double the usage rate.

Compared to the EOQ, the maximum inventory would be approximately:

Wähle eine der folgenden:

  • 70% higher

  • 30% higher

  • the same

  • 30% lower

  • 70% lower

Erklärung

Frage 28 von 72

1

The manager of the Quick Stop Corner Convenience Store (which never closes) sells four cases of Stein beer each day. Order costs are $8.00 per order, and Stein beer costs $.80 per six-pack (each case of Stein beer contains four six-packs). Orders arrive three days from the time they are placed. Daily holding costs are equal to five percent of the cost of the beer.

At what point should he reorder Stein beer?

Wähle eine der folgenden:

  • 0 cases remaining

  • 4 cases remaining

  • 12 cases remaining

  • 16 cases remaining

  • 20 cases remaining

Erklärung

Frage 29 von 72

1

The manager of the Quick Stop Corner Convenience Store (which never closes) sells four cases of Stein beer each day. Order costs are $8.00 per order, and Stein beer costs $.80 per six-pack (each case of Stein beer contains four six-packs). Orders arrive three days from the time they are placed. Daily holding costs are equal to five percent of the cost of the beer.

If he were to order 16 cases of Stein beer at a time, what would be the length of an order cycle?

Wähle eine der folgenden:

  • 0.25 days

  • 3 days

  • 1 day

  • 4 days

  • 20 days

Erklärung

Frage 30 von 72

1

The manager of the Quick Stop Corner Convenience Store (which never closes) sells four cases of Stein beer each day. Order costs are $8.00 per order, and Stein beer costs $.80 per six-pack (each case of Stein beer contains four six-packs). Orders arrive three days from the time they are placed. Daily holding costs are equal to five percent of the cost of the beer.

If he were to order 16 cases of Stein beer at a time, what would be the average inventory level?

Wähle eine der folgenden:

  • 4 cases

  • 12 cases

  • 8 cases

  • 20 cases

  • 16 cases

Erklärung

Frage 31 von 72

1

The manager of the Quick Stop Corner Convenience Store (which never closes) sells four cases of Stein beer each day. Order costs are $8.00 per order, and Stein beer costs $.80 per six-pack (each case of Stein beer contains four six-packs). Orders arrive three days from the time they are placed. Daily holding costs are equal to five percent of the cost of the beer.

If he were to order 16 cases of Stein beer at a time, what would be the daily total inventory costs, EXCLUDING the cost of the beer?

Wähle eine der folgenden:

  • $2.00

  • $4.00

  • $1.28

  • $3.28

  • $2.56

Erklärung

Frage 32 von 72

1

The manager of the Quick Stop Corner Convenience Store (which never closes) sells four cases of Stein beer each day. Order costs are $8.00 per order, and Stein beer costs $.80 per six-pack (each case of Stein beer contains four six-packs). Orders arrive three days from the time they are placed. Daily holding costs are equal to five percent of the cost of the beer.

What is the economic order quantity for Stein beer?

Wähle eine der folgenden:

  • 8 cases

  • 11 cases

  • 14 cases

  • 20 cases

  • 32 cases

Erklärung

Frage 33 von 72

1

A design engineer wants to construct a sample mean chart for controlling the service life of a halogen headlamp his company produces. He knows from numerous previous samples that this service life is normally distributed with a mean of 500 hours and a standard deviation of 20 hours. On three recent production batches, he tested service life on random samples of four headlamps, with these results:

Sample Service Life (hours)
1 195 500 505 500
2 525 515 505 515
3 470 480 460 470

90. What is the sample mean service life for sample 2?

Wähle eine der folgenden:

  • 460 hours

  • 495 hours

  • 500 hours

  • 515 hours

  • 525 hours

Erklärung

Frage 34 von 72

1

A design engineer wants to construct a sample mean chart for controlling the service life of a halogen headlamp his company produces. He knows from numerous previous samples that this service life is normally distributed with a mean of 500 hours and a standard deviation of 20 hours. On three recent production batches, he tested service life on random samples of four headlamps, with these results:

Sample Service Life (hours)
1 195 500 505 500
2 525 515 505 515
3 470 480 460 470

What is the mean of the sampling distribution of sample means when service life is in control?

Wähle eine der folgenden:

  • 250 hours

  • 470 hours

  • 495 hours

  • 500 hours

  • 515 hours

Erklärung

Frage 35 von 72

1

A design engineer wants to construct a sample mean chart for controlling the service life of a halogen headlamp his company produces. He knows from numerous previous samples that this service life is normally distributed with a mean of 500 hours and a standard deviation of 20 hours. On three recent production batches, he tested service life on random samples of four headlamps, with these results:

Sample Service Life (hours)
1 195 500 505 500
2 525 515 505 515
3 470 480 460 470

What is the standard deviation of the sampling distribution of sample means for whenever service life is in control?

Wähle eine der folgenden:

  • 5 hours

  • 6.67 hours

  • 10 hours

  • 11.55 hours

  • 20 hours

Erklärung

Frage 36 von 72

1

A design engineer wants to construct a sample mean chart for controlling the service life of a halogen headlamp his company produces. He knows from numerous previous samples that this service life is normally distributed with a mean of 500 hours and a standard deviation of 20 hours. On three recent production batches, he tested service life on random samples of four headlamps, with these results:

Sample Service Life (hours)
1 195 500 505 500
2 525 515 505 515
3 470 480 460 470

If he uses upper and lower control limits of 520 and 480 hours, what is his risk (alpha) of concluding service life is out of control when it is actually under control (Type I error)?

Wähle eine der folgenden:

  • 0.0026

  • 0.0456

  • 0.3174

  • 0.6826

  • 0.9544

Erklärung

Frage 37 von 72

1

A design engineer wants to construct a sample mean chart for controlling the service life of a halogen headlamp his company produces. He knows from numerous previous samples that this service life is normally distributed with a mean of 500 hours and a standard deviation of 20 hours. On three recent production batches, he tested service life on random samples of four headlamps, with these results:

Sample Service Life (hours)
1 195 500 505 500
2 525 515 505 515
3 470 480 460 470

If he uses upper and lower control limits of 520 and 480 hours, on what sample(s) (if any) does service life appear to be out of control?

Wähle eine der folgenden:

  • sample 1

  • sample 2

  • sample 3

  • both samples 2 and 3

  • all samples are in control

Erklärung

Frage 38 von 72

1

The Chair of the Operations Management Department at Quality University wants to construct a p-chart for determining whether the four faculty teaching the basic P/OM course are under control with regard to the number of students who fail the course. Accordingly, he sampled 100 final grades from last year for each instructor, with the following results:
Instructor Number of Failures
Prof. A 13
Prof. B 0
Prof. C 11
Prof. D 16

What is the sample proportion of failures (p) for Prof. D?

Wähle eine der folgenden:

  • 0

  • .04

  • .11

  • .13

  • .16

Erklärung

Frage 39 von 72

1

The Chair of the Operations Management Department at Quality University wants to construct a p-chart for determining whether the four faculty teaching the basic P/OM course are under control with regard to the number of students who fail the course. Accordingly, he sampled 100 final grades from last year for each instructor, with the following results:
Instructor Number of Failures
Prof. A 13
Prof. B 0
Prof. C 11
Prof. D 16

What is the estimate of the mean proportion of failures for these instructors?

Wähle eine der folgenden:

  • .10

  • .11

  • .13

  • .16

  • .40

Erklärung

Frage 40 von 72

1

The Chair of the Operations Management Department at Quality University wants to construct a p-chart for determining whether the four faculty teaching the basic P/OM course are under control with regard to the number of students who fail the course. Accordingly, he sampled 100 final grades from last year for each instructor, with the following results:
Instructor Number of Failures
Prof. A 13
Prof. B 0
Prof. C 11
Prof. D 16

What is the estimate of the standard deviation of the sampling distribution for an instructor's sample proportion of failures?

Wähle eine der folgenden:

  • .0075

  • .03

  • .075

  • .3

  • .75

Erklärung

Frage 41 von 72

1

The Chair of the Operations Management Department at Quality University wants to construct a p-chart for determining whether the four faculty teaching the basic P/OM course are under control with regard to the number of students who fail the course. Accordingly, he sampled 100 final grades from last year for each instructor, with the following results:
Instructor Number of Failures
Prof. A 13
Prof. B 0
Prof. C 11
Prof. D 16

What are the .95 (5% risk of Type I error) upper and lower control limits for the p-chart?

Wähle eine der folgenden:

  • .95 and .05

  • .13 and .07

  • .1588 and .0412

  • .16 and .04

  • .1774 and .0226

Erklärung

Frage 42 von 72

1

The Chair of the Operations Management Department at Quality University wants to construct a p-chart for determining whether the four faculty teaching the basic P/OM course are under control with regard to the number of students who fail the course. Accordingly, he sampled 100 final grades from last year for each instructor, with the following results:
Instructor Number of Failures
Prof. A 13
Prof. B 0
Prof. C 11
Prof. D 16

Using .95 control limits, (5% risk of Type I error), which instructor(s), if any, should he conclude is (are) out of control?

Wähle eine der folgenden:

  • none

  • Prof. B

  • Prof. D

  • both Prof. B and Prof. D

  • all

Erklärung

Frage 43 von 72

1

A Quality Analyst wants to construct a control chart for determining whether four machines, all producing the same product, are under control with regard to a particular quality attribute. Accordingly, she inspected 1,000 units of output from each machine in random samples, with the following results:

Machine Total Defectives
#1 23
#2 15
#3 29
#4 13

What is the sample proportion of defectives for machine #1?

Wähle eine der folgenden:

  • .023

  • .02

  • .0115

  • .0058

  • .005

Erklärung

Frage 44 von 72

1

A stint for use is coronary surgery requires a special coating. Specifications for this coating call for it to be at least 0.05 millimeters but no more than 0.15 millimeters.

Suppose the criterion for evaluating this process is that the appropriate capability index must be at least 1.3.
With a long-run process mean of 0.09 and a standard deviation of 0.015, is this process capable?

Wähle eine der folgenden:

  • Yes

  • No

Erklärung

Frage 45 von 72

1

Studies on a bottle-filling machine indicates it fills bottles to a mean of 16 ounces with a standard deviation of 0.10 ounces. What is the process specification, assuming the Cpk index of 1?

Wähle eine der folgenden:

  • 0.10 ounces

  • 0.20 ounces

  • 0.30 ounces

  • 16.0 ounces plus or minus 0.30 ounces

  • none of the above

Erklärung

Frage 46 von 72

1

Studies on a machine that molds plastic water pipe indicate that when it is injecting 1-inch diameter pipe, the process standard deviation is 0.05 inches. The one-inch pipe has a specification of 1-inch plus or minus 0.10 inch. What is the process capability index (Cpk) if the long-run process mean is 1 inch?

Wähle eine der folgenden:

  • 0.50

  • 0.67

  • 1.00

  • 2.00

  • none of the above

Erklärung

Frage 47 von 72

1

The specification limit for a product is 8 cm and 10 cm. A process that produces the product has a mean of
9.5 cm and a standard deviation of 0.2 cm. What is the process capability, Cpk?

Wähle eine der folgenden:

  • 3.33

  • 1.67

  • 0.83

  • 2.50

  • none of the above

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Frage 48 von 72

1

The specifications for a product are 6 mm ± 0.1 mm. The process is known to operate at a mean of 6.05 with a standard deviation of 0.01 mm. What is the Cpk for this process?

Wähle eine der folgenden:

  • 3.33

  • 1.67

  • 5.00

  • 2.50

  • none of the above

Erklärung

Frage 49 von 72

1

138. A process results in a few defects occurring in each unit of output. Long-run, these defects should be monitored with___________________.

Wähle eine der folgenden:

  • p-charts

  • c-charts

  • x-bar charts

  • r-charts

  • o-charts

Erklärung

Frage 50 von 72

1

When a process is in control, it results in there being, on average, 16 defects per unit of output. C-chart limits of 8 and 24 would lead to a ________________ chance of a Type I error.

Wähle eine der folgenden:

  • 67%

  • 92%

  • 33%

  • .03%

  • 5%

Erklärung

Frage 51 von 72

1

When a process is in control, it results in there being, on average, 16 defects per unit of output. C-chart limits of 4 and 28 would lead to a chance of a Type I error.

Wähle eine der folgenden:

  • 67%

  • 92%

  • 33%

  • 0.3%

  • 5%

Erklärung

Frage 52 von 72

1

A tool that is not used for quality management is ________________.

Wähle eine der folgenden:

  • Flowchart

  • Histogram

  • Perato Analysis

  • Redesign

  • Check sheets

Erklärung

Frage 53 von 72

1

The four dimensions of quality that are sometimes used to determine fitness for use of a product are

Wähle eine der folgenden:

  • performance, special features, durability, and service after sale

  • performance, special features, conformance, and reliability

  • special features, conformance, reliability, and durability

  • performance, conformance, reliability, and durability

  • special features, conformance, durability, and service after sale

Erklärung

Frage 54 von 72

1

A tool that depicts process variation graphically is a(n) .

Wähle eine der folgenden:

  • Affinity diagram

  • Check list

  • Control Chart

  • Flow Chart

  • Relationship diagram

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Frage 55 von 72

1

Which isn't a cost of quality?

Wähle eine der folgenden:

  • Prevention cost

  • External failure

  • Extended Service Contracts

  • Internal failure

  • Appraisal costs

Erklärung

Frage 56 von 72

1

Lost production time, scrap, and rework are examples of

Wähle eine der folgenden:

  • internal failure costs

  • external failure costs

  • appraisal costs

  • prevention costs

  • replacement costs

Erklärung

Frage 57 von 72

1

Warranty service, processing of complaints, and costs of litigation are examples of

Wähle eine der folgenden:

  • internal failure costs

  • external failure costs

  • appraisal costs

  • prevention costs

  • replacement costs

Erklärung

Frage 58 von 72

1

Costs of inspectors, testing, test equipment, and labs are examples of

Wähle eine der folgenden:

  • internal failure costs

  • external failure costs

  • appraisal costs

  • prevention costs

  • replacement costs

Erklärung

Frage 59 von 72

1

Loss of business, liability, productivity and costs are consequences of

Wähle eine der folgenden:

  • Labor Unions

  • Globalization

  • Poor Quality

  • Robotics

  • Micro-factories

Erklärung

Frage 60 von 72

1

Quality planning and administration, quality training, and quality control procedures are examples of

Wähle eine der folgenden:

  • internal failure costs

  • external failure costs

  • appraisal costs

  • prevention costs

  • replacement costs

Erklärung

Frage 61 von 72

1

ISO 9000 standards do not have a requirement for

Wähle eine der folgenden:

  • resource

  • remedial

  • systems

  • training

  • management

Erklärung

Frage 62 von 72

1

A quality circle is

Wähle eine der folgenden:

  • responsible for quality

  • total quality control

  • an inspection stamp found on meat

  • a voluntary group of employees

  • none of the above

Erklärung

Frage 63 von 72

1

ISO 9000 currently requires of a certified organization

Wähle eine der folgenden:

  • Quarterly reporting

  • Product diversity

  • Annual audits

  • A minimum of four supervisory levels

  • Continuous improvement

Erklärung

Frage 64 von 72

1

The quality control improvement tool which distinguishes between the "important few" and the "trivial many" is

Wähle eine der folgenden:

  • brainstorming

  • check sheets

  • Pareto analysis

  • cause-and-effect diagrams

  • fail-safe methods

Erklärung

Frage 65 von 72

1

TQM stands for:

Wähle eine der folgenden:

  • Taguchie Quality Methods

  • Tactical Quality Measurements

  • The Quality Matrix

  • Total Quality Management

  • Total Quantity Measurement

Erklärung

Frage 66 von 72

1

Which of the following is an element of TQM?

Wähle eine der folgenden:

  • continuous improvement

  • competitive benchmarking

  • employee empowerment

  • team approach

  • all of the above

Erklärung

Frage 67 von 72

1

85. Management behaviors supporting an organizational culture that encourages continuous improvement include which of the following?
(I) develop a vision statement for the organization
(II) develop a reward system that promotes the philosophy
(III) institute continuous training programs
(IV) make decisions that adhere to the philosophy

Wähle eine der folgenden:

  • I, II, and IV

  • I, II, III, and IV

  • I and III

  • II, III, and IV

  • II and IV

Erklärung

Frage 68 von 72

1

The tool that is useful in the collection and organization of data is:

Wähle eine der folgenden:

  • a control chart

  • a Pareto chart

  • a check sheet

  • a flow chart

  • none of the above

Erklärung

Frage 69 von 72

1

A quality improvement technique that involves the sharing of thoughts and ideas in a way that encourages unrestrained collective thinking is:

Wähle eine der folgenden:

  • Pareto analysis

  • benchmarking

  • brainstorming

  • a control chart

  • a check sheet

Erklärung

Frage 70 von 72

1

In order for TQM to be successful, it is essential that most of the organization be

Wähle eine der folgenden:

  • members of quality circles

  • under contract

  • ISO certified

  • trained in error detection techniques

  • in agreement with the philosophy and its goals

Erklärung

Frage 71 von 72

1

The typical difference between "quality circles" and "continuous improvement teams" is

Wähle eine der folgenden:

  • Quality circles work on product design only

  • Continuous improvement teams work on product and process design

  • Continuous improvement teams use only engineers while quality circles use just the workers doing the work

  • the amount of employee empowerment

  • There is no difference-they are just the same

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Frage 72 von 72

1

Which of the following is not a goal of process improvement?

Wähle eine der folgenden:

  • increasing customer satisfaction

  • reducing waste

  • achieving higher quality

  • identifying the cause of a problem

  • All are the goals

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