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What are some ways today’s managers are affected by new IT trends?
The amount of money they have to spend on IT has increased
Consumers are changing and become more tech-savvy
New forms of entertainment created
New software programs reduce productivity and efficiency
Human interaction is no longer needed
We have suggested that it is not enough for general or functional managers to hire good “IT people” and let them make information systems decisions. Why?
Because software is increasingly easy to use
Because there is not such thing as a “good IT person”
Because in general IT professionals have limited business training and knowledge
Because technology is increasingly complex
None of the above
In class we have defined Information Systems as socio-technical systems made up of four components. Such components are:
Technology and Process
Firm strategy and firm culture
Input and process
Structure and people
Storage and output
First order change is the easiest to manage because:
Employees are typically trained when it occurs
Employees are typically on board and committed to it
The introduction on an IT innovation only impacts people
The introduction on an IT innovation only impacts structure
The introduction on an IT innovation only impacts process
A business process is:
The series of steps that a firm performs in order to complete an economic activity
The procedure manuals typically used in large organizations to train new hires
The firm’s culture and its manifestations
A methodology for streamlining business operations so as to achieve substantial performance improvements
In class we have introduced the notion that when designing an information system you must optimize the IS as a whole, not each individual component. This is because the components of an IS interact with one another. We have termed this phenomenon:
Systemic effects
Component interrelationship
The architecture of the IS
Mutual component dependency
Enabler effects
When performing an information systems assessment, what kind of information systems resources does the planning team need to take inventory of?
Technical resources
Data and information resources
Human resources of IS professionals
Human resources of the user community
Why do we need to create an Information System Vision during the strategic IS planning process?
It tells us the opportunity for new strategic directions and initiatives that new technologies make possible
It helps us understand the performance of our current IS resources
It defines the role that information systems should play in the organization
It provides a set of guidelines that the firm should follow when using and managing IS resources
Please fill the Strategic Impact Grid below.
When there is a limited potential for new systems and functionalities to make a substantial contribution, but even a small disruptions to current IS infrastructure can endanger the firm’s well-being and future viability. The firm should:
View IS as a tool to support and enable operations, but offer little potential to significantly benefit the organization
Closely monitor its current systems, and need to be willing to fund their maintenance and upgrade
Be extremely proactive with respect to information systems and IT investments
Engage in some reorganization
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