1. Which of the following is NOT one of the three essential conditions for team success as presented in the text?

2. When team members are willing to rely upon each other, they have established:

3. Which of the following characteristics of members is NOT related to their trustworthiness?

4. What is the most important factor that determines whether a group will have high group efficacy for a given task?

5. As the team leader, Janice used meeting agendas and made sure each member knew what was expected of them. In addition, she created a list of all the major tasks for the project and assigned roles to each of her team members. What aspect of creating an ideal team climate best describes Janice's actions?

6. Teams that are committed to the effective use of meeting time are demonstrating which of the characteristics of an ideal team climate?

7. Which of the following aspects of team climate is related to participative safety?

8. Group norms such as the way meetings are run, how people perform their task roles, and how members communicate with each other are refined during the __________ stage of development.

9. According to Tuckman's stages of group development, the beginning stage of a group is known as ________ and the ending stage is ________.

10. Mackenzie's team is meeting after a pretty bad fight between two team members. Since then, the two team members have apologized to one another, made amends, and a few compromises have been made to adjust the team structure and reorient the team in the direction of team goals. Mackenzie's team is in the :

11. Diane's team is starting to experience tension and conflict and the members are starting question her leadership. The team is most likely in which stage of group development?

12. According to the text, which of the following is NOT one of the threats to effective collaboration?

14. Every team needs advice from the outside on key points in the progress of a group. According to Hackman, this team needs:

15. Teams with a task orientation:

16. Collaboration can be improved by all of the following except:

17. Researchers who study teams have identified two important trends that are radically changing the way people participate in teams. They are:

18. Which of the following is true concerning roles?

19. It's almost the end of the semester and Ariel's team is putting the final touches on its project. Throughout the semester, they have shown a strong sense of team identity by wearing matching team t-shirts to each meeting, recognizing small victories, and giving each member an important role in the group. These are all demonstrations of what?

20. Which of the following are NOT important in establishing a team or group culture?

21. Social Identity Theory has two major components. First, it explains how we categorize various groups of people. What is the second major component of the theory?

22. James has an overly optimistic view of his own fraternity and is very critical and demeaning towards other fraternities. What is he most likely experiencing?

23. What is one of the negative consequences of a strong team culture that produces a lot of member cohesion?

24. Ingroup/outgroup bias is a possible consequence of:

25. Sara's study group has decided to divide up business cases and present them to each other to prepare for an upcoming exam. She wasn't able to make it to the planning meeting and doesn't have strong opinions about the best way to prepare but told her teammates that she is willing to do whatever they want her to do. Sara's level of

26. What type of commitment best describes a team member who does NOT agree with most of the group's norms, roles, and decisions and voices his or her opinion often?

27. Dan and his team are creating a marketing campaign for a student organization. Some of the members are working on a video while others are designing a brochure. A third group is creating a social media webpage. All three groups work independently but have the same deadline to complete their work. What type of interdependence is taking place on this team?

28. Ted works at a local soup kitchen on the weekends. Each of the patrons comes in, and Ted's job is to spoon chili into each patron's bowl before they move on to one of the other volunteers to receive the rest of their meal. The soup kitchen is an example of:
a. Reciprocal interdependence

29. Team design begins with:

30. BioCorp, a local pharmaceutical company, has been losing market share and needs to create a strategic plan for growth so the CEO convened a team with directors from each department in the company to address this issue. Due to the ambiguity of the assignment, many team members did NOT understand exactly what was being asked of them. According to the textbook, which important step in the launch of a new group did NOT happen?

31. Which of the following is one of the five specific areas associated with participation in groups, as defined by Stevens and Campion (1999)?

32. All of the following increase task complexity except:

33. The ideal group size is approximately _____ members.

34. Which of the following is a useful and practical strategy for a leader to use in a group's first meeting?

35. Jesse is the new hire at a consulting company in Boston. She was hired straight out of college, and is unsure of exactly what the environment of the firm is like. She has previous internships under her belt, but being in a full-time salary position just feels different. She uses her breaks to observe group interactions and ask employees about the do's and don'ts of the workplace. She is discovering group norms through:

36. Hackman (author discussed in textbook) argues which that which of the following group norms are absolutely necessary?

37. Groups often experience conflict. About 40% of the time, it stems from:

38. The keys to interpersonal success are which of the following?

39. Ellie likes to trade stories about the weekend with her coworkers whenever she goes on lunch break. Ellie is:

40. According to the interpersonal complex, interpersonal success hinged on the balance of three dimensions, which are:

41. Someone categorized as domineering, friendly, and oversensitive by interpersonal complex theory would be most closely classified with what social style?

42. Which of the following is always unhealthy for a team?

43. Taylor was elected president of his pledge class and wants to increase group cohesion. Which of the following strategies will be least effective?

44. Conflict is most difficult to resolve when it concerns:

45. Your team is meeting for the first time to discuss a group presentation for your philosophy class. Jeremy is frustrated because Lawrence has NOT gotten him the numbers he needs to complete his work for the week. Lawrence, on the other hand, is upset because he has had significantly more work than everyone else, and although many other tasks on dependent on his completion of his part, he wishes that the rest of the team was more willing to take on some of the work. As team leader, what style of conflict management is best to approach this situation?

46. Which of the following is NOT one of the five conflict management styles described by Thomas and Kilmann?

47. The natural course of a conflict can be described as moving from:

48. Effective teams seek to:

48. Effective teams seek to:

49. Which of the following is NOT an example of Barsade's four emotional states?

50. Principled negotiation involves:

51. Which of the following would be the most difficult conflict to resolve?

52. As a consultant, you have been assigned to a team that has failed to come together as a single unit. Which of the following could be reasonably recommended to increase team cohesion?

53. Sam is out to dinner with his friends. He just made a big bonus at work, and treats himself with a $30 steak plate. Everyone else has a ticket of about $15, except for Tim, who is on a tight budget and pays $10 for his meal. The waiter brings only one check to the table. What is the best way for the group to split the ticket?

54. Cherniss and Goleman (2001) conclude that the most effective team members are the ones who:

55. Primal Leadership:

56. Goldman and his associates believe that leadership can be developed by:

57. The difference between Primal and Resonant Leadership can be best described as:

58. What is the most common, ongoing challenge for leaders?

59. Which of the following is not a practice of exemplary leadership according to Kouzes and Posner?

60. David was selected to become a member of a five person team because of his knowledge and experience with three dimensional computer modeling. When he is not present, the group is unable to discuss the technical aspects of their project. Which of the five bases of power does David hold?

61. According to the situational leadership model, the best leaders move from:

62. Olivia believes that management is often about the little things. One of the little things she does at every team meeting is that she asks everyone individually, "How was your weekend?" "What are you looking forward to this week?" and "What is one way that I or the team can make this week less burdensome?" In doing so, Olivia is:

63. Kouzes and Posner (2007) concluded from survey on leadership that the most admired trait of a leader is:

64. Anna is a part of a self-managed team at a small software company in Seattle. She is well-liked, charismatic, and generally she if the go-to if anyone has a problem regarding product development. Anna could be best described as having:

65. Kelsey has just been promoted to Senior Manager of Marketing for the Atlanta branch of a successful retail company. Her newly acquired position could be best described as:

66. Al works in a wealth management firm in Boston. He has a really good idea to pitch to his boss. He knows that the boss really values Jeff's input, so if he can get Jeff to support his pitch, there is a good chance the boss will go through with the idea. This is an example of which influence tactic?

67. In the study conducted by Falbe and Yukl (1992), managers found which influence tactic to be most successful?

68. Dan takes his boss out for a round on him after work. At the bar, Dan brings up how hard he has worked the past six months and respectfully asks the boss about the possibility of a promotion. The following scenario is an example of which of the following influence tactics?

69. Elliot is participating in a brainstorming session for a new ad campaign. Last year, Elliot's idea was the contribution that became the new campaign. In what ways has Elliot's contribution to the group affected his persuasive power in the group?

70. According to Conger (1998), which of the following is NOT one of the four components of successful persuasion

71. Which of the following is not a means of making meetings more effective, as identified by Whetton and Cameron (2007)?

72. Which of the following is true about transformational leadership?

73. Gary asks Macy how her weekend was. Macy responds by saying, "Fine. I was able to rest adequately and now I am prepared for another productive week." Macy has just made a:

74. Sally attempts to delegate work to Travis for a group project in their class on organizational theory, but Travis says, "I am coming off a really hard week, and if someone else can do it, then I need some time off." Travis has just made a:

75. Alice just finished her first day on the job, and Cindy, the woman in the cubicle next to her says, "Some of us are going to try a new Thai place on Main street if you want to come!" Cindy's statement is an example of a:

76. Which of the following nonverbal cues could be used to interject a comment?

77. Pertaining to the Group Development Observation System, which of the following is not true about teams?

78. Which of the following is NOT an Identity Marker as stated by Polzer (2003)?

79. Identity markers are primarily driven by the motive for____

80. As a listener, when asked a leading question, the best response is to:

81. Rachel knows that Alex has had a hard day. When Alex comes in to talk, Rachel sits facing Alex and occasionally nods to show interest. She sits back with her arms and legs crossed to reflect a relaxed posture. She does her best to maintain eye contact, but occasionally looks away to not make Alex feel uncomfortable. What should Rachel do to improve her active listening?

82. What is an example of an identity marker?

83. Dominic sees Harry walking out of their boss' office with a dejected face. He brings Harry over to his desk to talk. As Harry begins, to talk what can Dominic do to best show Harry that he is listening?

84. Which of the following is true concerning forced-choice questions and leading questions?

85. Randy is having difficulty with one of his employees, Albert, who is constantly late on deadlines, forcing others to pick up his slack. Other members of his team are beginning to notice, and Randy decides he needs to confront Albert before the issue becomes a major source of division among the team. What is the best statement Randy could make?

86. Intel is organizing a group to work on a new chip processor that can be put in home appliances to alert consumers of potential problems in the machine. The group spans 18 members from America, Canada, France, Japan, and India, and the project is estimated to cost approximately $30 million dollars for the initial design and testing process alone. The group should adopt what kind of group structure?

87. Of the following, which is not a characteristic of virtual teams?

88. Which of the following is true with respect to virtual teams and face-to-face teams?

89. Which of the following is NOT a benefit of a virtual team?

90. Virtual teams:

91. Ted and Bailey are in a debate concerning what the best strategy would be to advertise for their team'a fundraiser. If Drew wanted to intervene, how could he bring the two to a mutual understanding?

92. A large multinational corporation wanted to look into how to best reduce its carbon footprint. A team was assembled with some of the best minds in the company from the United Kingdom, Italy, Japan, the United States, and Brazil. Even though they never met face to face, the team had a solid plan that would reduce carbon emissions by 20% within a month. What was the primary reason this virtual team was so successful?