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Which will appear on your pipeline report?
Cases
Opportunities
Accounts
Leads
When can inactive assignment rules be run on leads?
Import wizard
During lead import
During import
When exporting
Which of the following is not part of the Profile?
Field Level Security
User License
Page Layout
Record Types
Roles
If a Standard Object is Renamed, the Reports are Renamed based on the new label value
With sharing rules one can make automatic exceptions to the organization-wide default for defined sets of users.
When would you choose to build a Public Group?
To simplify the number of sharing rules built or when defining folder or related list access
To deny access to folders
To simplify the number of sharing rules built or when defining folder or list view access
Which statements are true about business processes?
Record types implement business processes through page layouts
Each business process is associated with one or more record types
Each record type is associated with one or more business processes
Record types help track sales lifecycles across divisions,groups and markets.
For oppurtunity objects records are created before business processes
Can the User Records be permanently deleted from the Salesforce.com?
User Records can be archived so that they are available on request
No
Yes
Depends on Profile Settings of the Administrator
If your organization uses territory management, the new account is evaluated by account assignment rules and may be assigned to one or more territories.
Which of the following can NOT be edited on the Page Layout Editor?
Buttons
Related lists
Page sections
Field positions
Picklist values
Once you define a custom fiscal year structure, your company can not return to the standard fiscal year calendar. (True/False)
What is the maximum length of the field type "Text Encrypted"?
191
256
128
255
The "recycle bin for custom fields" feature gives the administrator __ days to restore the field and its data.
15
30
45
60
What happens when a user owns an opportunity record but does not have the Read permission on Opportunity Object?
This case can never arise
He is not able to see the Opportunity Record
He still sees the Opportunity record
You can enable field encryption by
Contacting Saleforce.com Customer Support
It is enabled by default
Selecting "Enable Field Encryption" under Organization Wide Defaults
Create ads that display on search engines is possible in Salesforce using
MSN
Yahoo
AOL
Google
You need which permission to specify a running user other than yourself.
See All Data
View All Data
Modify All Data
Change All Data
When creating a custom list view you can display fields that are not on your page layout for that object?
When transferring leads to a queue open activities are also transferred.
Which Feature is not available in Salesforce.com ?
Organization based Login Hours
Profile based Login Hours
Organization based Login IP ranges
Profile based Login IP Ranges
Email templates used in all of the following features must be public and active EXCEPT
Escalation rules
Assignment rules
Email-to-Case or On-Demand Email-to-Case
Web-to-Lead & Web-to-Case
Send Email to a Contact
Is it possible for users to override their own forecasts and forecasts for users below them in the forecast hierarchy?
System Administrator followed the click path: Your Name ? Setup ? Customize ? Reports & Dashboards ? User Interface Settings but found no option to enable the Report Builder Upgrade. Which statements could explain this scenario?
There is no Report Builder Upgrade spring 11 just made it available to all profiles.
That is not the right click path to do the upgrade.
They created their Salesforce Org after the Spring 11 release. Thus there is no need for the upgrade.
Another System Administrator had already enabled it.
How many Roll Up summary fields can be created in the enterprise Edition on a Custom Object?
10
20
No restriction on no. of Fields
What is the maximum length of any auto-number field?
40
50
Salesforce Console only displays views that were previously created.
Deleting a lead from a campaign does not delete the lead itself, but it is no longer a campaign member.
What is the max length of the field type "Text" ?
320
100
3200
When creating a custom report type Making the status "In Development" hides the custom report type and any reports created from it from all users except those with the "Manage Custom Report Types" permission. Making the status "In Development" also prevents all users except those with the "Manage Custom Report Types" permission from creating and running reports from the report type.
When creating a recurring event what are the maximum occurrences by interval?
Daily: 365 Weekly: 52 Monthly: 12 Yearly: 1
Daily: 100 Weekly: 52 Monthly: 60 Yearly: 5
Daily: 100 Weekly: 53 Monthly: 60 Yearly: 10
Daily: 100 Weekly: 52 Monthly: 60 Yearly: 10
A lead has been converted. Where can we find the campaigns associated with it? Select 2
Campaign history list
Opportunity campaign related list
Campaign related list on account
Contact campaign related list
You can only use standard fields when generating email and mail merge documents for leads or contacts.
You can map a custom lead field to a Case
Can a user restrict access with the help of the sharing rules?
Which definition best describes "accounts" and their relationships with other record types in SFDC?
Accounts are created after you have closed an opportunity or deal. An account must have a closed opportunity associated with it
Accounts represent sales deals that your company is pursuing. An account may have only one opportunity associated with it.
Accounts are the backbone of information and represent prospective, existing, and former customers. An account may have multiple opportunities.
What is true about custom fiscal years?
They affect only forecasting
They are not set automatically
Custom forecasting is available for custom fiscal years
Only custom objects can used for custom fiscal years
To track revenue gain or loss based on currency fluctuations, you must implement
Territory Management
Multi-Currency
Sandbox
Advanced Currency Management
Which tabs are restricted from multiple record types?
Home
Web tabs
Email
Documents
Forcasts
Consoles
Reports
Dashboards
When setting up an user, the first name of the user is not required.
"#Too Big!" displays on report cells if your custom summary formula output is over __ digits.When this happens, check your formula for calculations that could result in more than __ digits.
19, 20
21, 20
18, 21
21, 18
For each profile, you can set the hours when users can log in and the IP addresses from which they can log in.
If a field on page layout is required and is read-only on FLS, what would the user experience on UI?
The user is able to edit it but not able to save it
The user is able to enter value because it is required
The user is not able to see it
The user is not able to edit it because it is read only
Custom Summary Formulas are
Calculations on summary fields
Formula Fields which cannot be deleted
Formula Fields on Record Types
Formula Fields for Custom Objects
Can I change the location of Chatter feeds? How?
No. But it can be hidden or shown depending on user preferrence.
Yes. Using page layouts.
None
Yes. But only for Admin users.
Users can choose to accept their profile's default record type?
Adding & Searching for Records: Which search option allows me to search across multiple fields including notes, descriptions, and comments?
Advanced Search
Both
Sidebar Search
The system automatically maps standard lead fields to standard account, contact, and opportunity fields
What would you change if all of your online help was displayed in English and you wanted it to be German?
Default Locale
Default Currency
Time Zone
Default Language
If you give a user the "Weekly Data Export" permission, which is needed to export data, he or she has view access to all data that is exported and can see all custom objects and fields in the Weekly Export Service regardless of their other profile settings.
If your org is configured for data export, you can schedule automatic backup files at what intervals?
Daily and Weekly
Daily, Weekly, and Monthly
Weekly and Monthly
On which OWD sharing defaults the Sharing Rules can't be defined?
OWD is Private
Sharing rules can be created on all answers
OWD is Public Read Only
OWD is Public Read Write
Dashboards can be created by using Standard Reports as Source Reports?
How does Smart Search help users find information in Salesforce? Choose 2 answers:
Arranges search results from most to least used.
Sorts search results by number of record views.
Displays a list of results on object home pages.
Tracks which objects are used and how often
If territory management is enabled for your organization and a lead is converted, how does it get assigned?
Get assigned to the user's territory
Gets assigned to lead owner's territory
Based on territory field
Based on assignment rule
When using Territory Management, can an opportunity be associated with multiple territories?
Picklist dependency rules are not enforced during Import
Which administrative permissions are necessary in order to edit profiles?
View Setup and Configuration, Manage Users and Manage Profiles
View Setup and Configuration, Manage Users and Customize Application
Manage Users and Customize Application
Manage Profiles and Manage Users
View setup and Configuration, View User Configuration, Manage Users and Manage Profiles
View User Configuration, and Manage Users
The Marketing User checkbox on a user record allows users to do which of the follow actions (Multiple correct answers):
Create campaigns
Use the campaign import wizard
Edit campaigns
Delete campaigns
Configure advanced campaign setup
A virtual storage that can be used to group on criteria such as skill requirements, product categories, customer types or service levels is called a
Solutions Queue
Case Assignment Rule
Case Queue
None of the above