How many VR listings does Airbnb have in EMEA?
455,000
453,000
1,000,000
553,000
Which of these is NOT one of Airbnb's sub-review categories?
Value
Accuracy
Decor
Communication
Arrival
Location
What does the Belo represent?
People + Places + Love + Airbnb
Brian + Nate + Joe = Airbnb
Belong Anywhere
Bringing Equality and Love Online
Which European country has the most number of VR listings?
France
Spain
Croatia
UK
Italy
A Vacation Rental Property Manager is...
Anyone who makes a profit from hosting in a VR market
Anyone with more than 5 listings in a VR market
Anyone with 10 or more listings in a VR market
Anyone who requests the tag from a MM
Where was the very first Airbnb listing?
Fillmore St., San Francisco
Sand Hill Road, Palo Alto
Bourbon St., New Orleans
Mission St., San Francisco
Rausch St., San Francisco
The maximum nightly rate on Airbnb is...
$1,000,000
$10,000
$100,000
$1,000
$5,000
The limit for cleaning fees is…
$500
$1,000 + 10% of the baserate
$600 + 25% of the baserate
There is no limit
Which of these companies is NOT a current API partner of Airbnb?
Escapia
Kigo
LiveRez
LeisureLink
BookingPal
How does CX distinguish types of users?
Notes
Profile flags
Becoming the user
Strikes
The maximum number of listings a PM can have on a single account is...
100
1,000
10,000
How does a PM activate Super Strict 30 or 60 policy?
Contact CX
Email Brian Chesky
Email their MM or MC
Access through the "Manage Your Listings" tab on their profile
Contact their PMS
Can cleaning fees be changed after a reservation is booked?
Yes
No
If a guest damages a host’s property, the first thing a host should do is...
Email their VR contact immediately
Post a comment on Airbnb’s Facebook page
Contact the guest via the Resolution Tool and request extra funds
Who is the Global Head of VR for Airbnb?
Benjamin Glaenzer
Nathan Blecharzyk
Shaun Stewart
Frosty the Snowman
What VR market has the highest number of listings in the world?
Bali
Hawaii
Split
Sallento
Majorca
Tuscan Countryside
Does Airbnb have active listings in Antartica?
If a Host contact you about editing a review, what do you do?
Explain Airbnb’s policy on reviews and content guidelines
Edit it
Escalate to CX
Where in the contact center will you find Airbnb’s numbers?
Account and Profile
Safety
Payments
Messaging
Where can you find the answers to all your questions before you ask someone CX?
LibrAiry
Lantern
Help Center
Admin Reso page
All of the Above
Which VR team member is in this photo?
Romain Duthoit
Geoffroy Williamson
Florent Sciberras
How many countries does Airbnb operate in?
150
250
190
200
all of them
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