Nexa Process Test

1

How will you treat a customer who has previously visited the showroom and met different RM?

1

Who hands over the new car keys to the customer during a showroom delivery?

1

At NEXA, RM is the single point of contact for the customer?

1

Which of the following is the correct way to demonstrate our Product?

1

Static demonstration includes the following steps?

1

Which of the following is the correct process to be followed by RM after Test Drive?

1

At NEXA, our endeavor is to sell accessories at the…

1

At NEXA, our technology based sales tools comprise of the following -

1

At NEXA, the RM will revert to the customer on the exchange pricing only after confirming and crosschecking
with the evaluator?

1

Which of the following responsibilities are to be performed by RM during exchange?

1

Which of the following steps are taken during vehicle delivery at showroom?

1

Which of the following activities are performed by RM at day end?

1

While having a discussion with the customer during booking, RM should always take the opportunity
to discuss the following?

1

In NEXA, delivery of vehicle takes place from?

1

How can you as a Relationship Manager Offer premium experience to the customer?

1

When should the special deal/price offer be revealed?

1

When booking a vehicle for the customer, what is the importance of the Customer Docket?

1

What would be the most appropriate thing to do if a customer visits the showroom and the test drive
vehicle in not available?

Nexa Standard Selling Process Test module for Relationship Managers

Nexa Process Test

How will you treat a customer who has previously visited the showroom and met different RM?

Who hands over the new car keys to the customer during a showroom delivery?

At NEXA, RM is the single point of contact for the customer?

Which of the following is the correct way to demonstrate our Product?

Static demonstration includes the following steps?

Which of the following is the correct process to be followed by RM after Test Drive?

At NEXA, our endeavor is to sell accessories at the…

At NEXA, our technology based sales tools comprise of the following -

At NEXA, the RM will revert to the customer on the exchange pricing only after confirming and crosschecking with the evaluator?

Which of the following responsibilities are to be performed by RM during exchange?

Which of the following steps are taken during vehicle delivery at showroom?

Which of the following activities are performed by RM at day end?

While having a discussion with the customer during booking, RM should always take the opportunity to discuss the following?

In NEXA, delivery of vehicle takes place from?

How can you as a Relationship Manager Offer premium experience to the customer?

When should the special deal/price offer be revealed?

When booking a vehicle for the customer, what is the importance of the Customer Docket?

What would be the most appropriate thing to do if a customer visits the showroom and the test drive vehicle in not available?

At NEXA, the RM will revert to the customer on the exchange pricing only after confirming and crosschecking
with the evaluator?

While having a discussion with the customer during booking, RM should always take the opportunity
to discuss the following?

What would be the most appropriate thing to do if a customer visits the showroom and the test drive
vehicle in not available?