Gareth Gouws
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Organising and leading

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Gareth Gouws
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Organising and Leading Chapter 8 & 9

Frage 1 von 14

1

Which statement is true? (Leading)

Wähle eine der folgenden:

  • Organisations need managers more than leaders

  • Leadership is one of four management functions

  • All managers are leaders and all leaders are managers

  • Managers and leaders do not have the same sources of power

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Frage 2 von 14

1

Which statement is false? (Leading)

Wähle eine der folgenden:

  • Leadership is about bridging the gap between formulating plans and achieving goals

  • The behavioural approach to leadership focuses on how leaders should behave in a specific situation

  • According to Fiedler's theory of leadership, how well a leader's style fits the situation determines his/her effectiveness

  • House developed the path-goal theory

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Frage 3 von 14

1

The variables that determine an individual's work performance are... (Leading)

Wähle eine der folgenden:

  • Motivation and Ability

  • Motivation, Authority and Resources

  • Responsibility, Motivation and Resources

  • Ability, Motivation and Resources

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Frage 4 von 14

1

Group ______ influences the group's adherence to group performance (Leading)

Wähle eine der folgenden:

  • size

  • composition

  • leadership

  • cohesiveness

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Frage 5 von 14

1

After managers had informed employees by email of a new retirement policy they plan to institute, the employees demanded a question-and-answer session with management. This represents the _______ step in the communication process. (Leading)

Wähle eine der folgenden:

  • encoding

  • message

  • feedback

  • decoding

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Frage 6 von 14

1

Look at the statements below. (Organising)

i. The transfer time between tasks may decrease.
ii. Workers performing small and simple tasks will become very proficient at each task.
iii. Specialisation may lead to absenteeism and lower quality of work.
iv. When an employee who performs a highly specialised job is absent or resigns, the cost of training a replacement is high
v. The more narrowly defined a job is, the easier it is to develop specialised equipment to assist with that job

Now select the combination of statements that are all benefits of specialisation

Wähle eine der folgenden:

  • i. ii.

  • i. ii. v.

  • iii. iv. v.

  • iv. v.

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Frage 7 von 14

1

Mrs Mabula, the operations manager of a large organisation, decides to remove some controls from the jobs that her subordinates perform, to delegate more authority to subordinates and to structure the work in complete work units. Mrs Mabula is implementing... (Controlling)

Wähle eine der folgenden:

  • Work teams

  • Job enlargement

  • Job enrichment

  • Job rotation

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Frage 8 von 14

1

In ____ horizontal and vertical authority lines occur in the same organisational structure so that project managers and functional managers both have authority

Wähle eine der folgenden:

  • product departmentalisation

  • customer departmentalisation

  • a matrix organisational structure

  • location departmentalisation

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Frage 9 von 14

1

Which of the following is a characteristic of formal authority in an organisation?

Wähle eine der folgenden:

  • Formal authority is vested in people

  • Formal authority is accepted by subordinates

  • Formal authority flows down the horizontal hierarchy of an organisation

  • Formal authority cannot be delegated to lower levels of management

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Frage 10 von 14

1

Read the list of factors below.

i. The environment in which an organisation operates
ii. The strategy of the organisation
iii. The competence and role of staff
iv. The organisational culture
v. The size of an organisation

Now select the combination of factors that influence organisational structure

Wähle eine der folgenden:

  • i. ii.

  • i. ii. iii. iii. iv.

  • ii. iv. v.

  • iii. v.

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Frage 11 von 14

1

The owner of a business takes out a loan from the bank. He is therefore accountable for paying it back. Accountability is therefore.....(Organising)

Wähle eine der folgenden:

  • your duty to perform a task

  • your right to command or give orders

  • the right to transfer authority and responsibility

  • reporting back to justify outcomes

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Frage 12 von 14

1

A transformational leader is someone who... (Leading)

Wähle eine der folgenden:

  • motivates their followers to do more than is expected

  • rewards compliance

  • has strong convictions

  • motivates by exchanging effort for more money

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Frage 13 von 14

1

People followed Fayo's leadership because they like him. This is an example of ....

Wähle eine der folgenden:

  • reward power

  • expert power

  • referent power

  • coercive power

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Frage 14 von 14

1

Kaizer Chiefs is a great team and not a group because they have a common purpose and (Leading)

Wähle eine der folgenden:

  • share information and interests

  • are mutually responsible for outcomes

  • make decisions that benefit everyone

  • receive individual rewards for performance

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