Humancomputer interaction
Interaction design
Architects, Engineers
Interactive Design process
User experience goals,
Usability goals
HCI consists of
Norman (1998)
Cognition – made up of :
Mental model
Gulf of execution
Gulf of evaluation
External cognition
Distributed cognition
Modern Videoconferencing
Peripheral awareness
Anthropomorphism
Ethnographic
Questionnaires
How to choose between prototypes
User centered design approach
Types of users
Naturalistic observation
Qualititative/quantitative data analysis
Data gathering methods
Five key data gathering issues
Pleasureinteraction
Core threads of experience –
Emotional interaction
Formalization of usability goals
Situation of concern example
One sentence problem statement exmaple
Usability requirement (one of many) expressed as a goal example
Proforma test plan example
Proforma test report example
Vertical prototype
Horizontal prototype
Evaluate metaphor with 5step framework (Erickson, 1990):
DECIDE
Empirical evaluation
User testing guidelines
Proforma test plan
Heuristic Evaluation
Cognitive walkthrough pt1
Pluralistic walkthrough
Predictive models
GOMS
MHP
Kraut, 1990 “telepresence”
BiReality (Jouppi, 2002)
Marcus (1993)
Teasley et al (1994) –
emotional design
Conceptual Design
Conceptual Model
Problem Space
Conversation Analysis rules
Hydra(Sellen, Buxton & Arnott 1992)
Babble (IBM, Erickson et al 1999)
User Stories
Conceptual Scenario
Concrete Scenario
Low fidelity Prototyping
High fidelity prototyping
Skiers in the Wild Jambon et al (2009)
Grounded Theory (Qualitative)
Activity Theory (Qualitative)
heuristics adv/dis
empirical evaluation
Analytic evaluation
one sentence problem statement
Attention aware computing
The Butterfly Ballot
Time Magazine App on iPad Budia and Nielsen (2010)
Project Ernestine
TiVO vs APEX remote
Norman’s (1986) Seven Stages of Action
cognitive walk through part 2
HCI consists of
Nielsen (2001)
Interaction paradigm
Interaction mode