the interconnections and interdependence between two individuals
interpersonal relationships
interpersonal communication
the exchange of verbal and nonverbal messages between two people who have a relationships and are influenced by the partner's messages
a web of relationships that connects individuals to one another
social information processing theory
love
family
relational network
a small social group bound by ties of blood, civil contract (such as marriage, civil union, or adoption), and a commitment to care for and be responsible for one another, usually in a shared household
matching hypothesis
inclusion
friendship
a close and caring relationship between two people that is perceived as mutually satisfying and beneficial
a deep affection for and attachment to anther person involving emotional ties, with varying degrees of passion, commitment, and intimacy
closeness and understanding of a relational partner.
intimacy
proximity
the theory that communicators use unique language and stylistic cues in their online message to develop relationships that are just as close as those that grow from face-to-face content; because using text takes time, it takes longer to become intimate.
attraction-similarity hypothesis
hyperpersonal communication
a phenomenon surrounding online communication in which a lack of proximity, visual contact, or nonverbal cues results in exaggerated perceptions.
to involve others in our lives and to be involved in the lives of others
a state of physical nearness
rewards
costs
bonding
the belief that the extent to which e project ourselves onto another person is the direct result of the attraction we feel for that person
attraction similarity hypothesis
initiating stage
the theory that we speak relationships with others who have comparable levels of attractiveness
genetic-similarity hypothesis
social penetration theory
social exchange theory
the theory that two individuals who hail from the same ethnic group are more genetically similar than two individuals from different ethnic groups
dialectional tensions
repair tactics
reconciliation
genetic-similarty hypothesis
a theory that explains the process of balancing the advantages and disadvantages of a relationship
uncertainty reduction theory
the beneficial elements of a relationship
the negative elements of a relationship
5he theory tat when two people meet, their main focus is on decreasing the uncertainty about each other
uncertainty reduction thoery
observing others without actually interacting
passive strategies
active strategies
interactive strategies
seeking information from a third party
communicating directly with one person
the theory that dialectal tensions are contradictory feelings that tug at us in every relationship
communication privacy management theory
relational dialects theory
the theory that partners move from superficial levels to greater intimacy
an explanation of how people perceive the information they hold about themselves and whether they will disclose or protect it
relational dialect theory
tensions that arise when opposing or conflicting goals exist in a relationship; can be external or internal
dialectical tensions
strategic topic avoidance
boundary turbulence
readjusting to the need for privacy against the need for self-disclosure and connection when there is a threat to one's private boundaries
when one or both relational partners maneuver the conversation away from undesirable topics because of the potential for embarrassment, vulnerability, or relational decline
the stage of a relationship in which one makes contact with another person
stable stage
intensifcation stage
exploratory stage
the stage of a relationship in which one seeks relatively superficial information from one's partner
intensification stage
intiating stage
the stage of a relationship in which relational partners become increasingly intimate and move their communication toward more personal self-disclosures
the stage of a relationship in which it is no longer volatile or temporary; both partners have a great deal of knowledge about one another, their expectations are accurate and realistic, and they feel comfortable with their motives for being in the relationship
the process of relational partners "becoming one"
integrating
the process of relational partners sharing formal symbolic messages with the world that their relationship is important and cherished
the stage at which a relationship begins to come apart
declining stage
uncertainty events
termination stage
an event or behavioral pattern that causes uncertainty in a relationship
the end of a relationship; may come about by a gradual decline in the relationship or by sudden-death
uncertainty event
ways to save or repair a relationship
reconcilation
a repair strategy for rekindling an extinguished relationship
a negative interaction between two or more interdependent people, rooted in some actual or perceived disagreement
provocation
conflict
flaming
trolling
the way we engage in conflict and address disagreements with relational partners
separation
conflict management
verbal agressiveness
random selection
conflict that is managed effectively
unproductive conflict
productive conflict
conflict that is managed poorly and has a negative impact on the individuals and relationships involved
intentional instigation of conflict; arises when one party demonstrates aggression, a person's identity feels threatened, fairness is lacking, someone you depend on is incompetent, or an important relationship is threatened
devil's advocate
reluctance to discuss certain topics with particular people
communication boundary management
supportive climates
escapist strategies
the dominant temper, attitudes, and outlook of relational partners
communication climate
cyber-bulling
cooperative strategies
a communication climate in which at least one of the people involved is unclear, vague, tentative, and awkward about the goals, expectations, and potential outcomes of the conflict situation
uncertain climates
defensive climates
a communication climate in which the people involved feel threatened
a communication climate in that offers communicators a chance to honestly and considerately explore the issues involved in the conflict situation
the posting of online messages that are deliberately hostile or insulting toward a particular indidvual
the posting of provocative or offensive messages to whole forums or discussion boards to elicit some type of general reaction
cyber-bullying
multiple abusive attacks on individual targets conducted through electronic channels
strategies that people use to try to prevent or avoid direct conflict
challenging strategies
strategies that promote the objectives of the individual who uses them, rather than the desires of the other person or the relationship
escapists strategies
attacks on individuals, rather than on issues
verbal aggressiveness
probing
asking questions that encourage specific and precise answers
a role that involves pointing out worst-case scenarios
a way to resolve conflict in which both parties must give up something to gain something
compromise
trading
a way to reach compromise whereby one partner offers something of equal value in return for something he or she wants
a way to reach compromise that entails choosing one of two options at random, such as by a coin toss
removing oneself from a conflicted situation or relationship
a collection of more than two people who share some kind of relationship, communicate in an interdependent fashion, and collaborate toward some shared purpose.
self-directed team work
team
norms
group
a long-lasting group that forms around the relationships that mean the most to its members
primary group
support group
social group
a group in which membership offers opportunities to form relationships with others
problem-solving groups
a set of individuals who come together to address personal problems while benefiting from the support of others with similar issues
study groups
a group with a specific mission
groups that are formed for the specific purpose of helping srudent prepare for exams
social groups
a group that wors together to carry ut a project of specific endeavor or to compete against other teams
forming
a group of skilled workers who take responsilbity for producing high quality finished work
performing
cohesion
networks
the stage of group develpkent in wich group members try to negotiate who will be in charge and what the groups goals will be.
storming
norming
the stage of group development in which members inevitably beginex epriencing conflicts over issues such as who will lead the group and what roles members will play
the stage of group develpment in which members establish agreed-upon norms that govern expected behavior
recurring patterns of behavior thinking that come tobe accepted ina group as the "usual" way of doing things
cliques
the stage of group development in which members combine their skills and knowledge to work toward the group/s goals and overcome hurdles
adjourning
the stage of group developmetn in which members reflect on their accomplishments and failures as well as determine whether the group will disassemble or take on another project.
a small subgroup of individuals who have bonded together withina group; also called coalitions
countercoalition
social loafing
subgroups that are positioned against other subgroups
failure to invest the same level of effort in the group that people would put in if they were working alone or with one other person
a pattern of interaction that governs who speaks with whom in a group and about what
a netowrk in which information is passed from one member to the next rather than shared among members
chain networks
all-channel networks
wheel network
a network in which all members ar ena equal distance from one another and all members interact with each other
wheel netweorks
a network in which all group members share their information with one central individual, who then shares the information with the rest of the group
wheel networks
roles that areconcerned with the accomplishment of the group's goals
social roles
tasks roles
anti-group roles
groups that evolve to reflect individual members' personality traits and interests.
roles that create problems because they serve individual members' priorities at the expense of the overall group's needs
task roles
the degree to which group members have bonded, and consider themselves to be on entity
role conflict
groupthink
a situation that arises in a group whenever expectations for members' behavior are incompatible
a situation in which group members strive to maintian cohesiveness and minimize confict by refusing to critically examine ideas, analyze proposals, or test solutions
the abiltiy to direct or influence others behaviors and thoughts toward a productive end
leadership
bullying
cognitive forces
agenda
power that comes frfom an individuals role or title
expert power
reward power
coercive power
legitimate power
referent power
the act of using manipulation, threats, intimidation, or violence to gain compliance
power that derives from an individual's capacity to provide rewards
power that comes form the information or knowledge that a leader possesses
legitimiate power
power that stems from admiration, respect, or affection that followers have for a leader
a leader who controls the group's communication by conveying specific instruction to members
supportive leader
achievemnt-oriented leader
participative leader
directive leader
a leader who views group memebrs as equals, welcomes their opinions, summarizes points that have been raised,a dn idnetifies problems that need discussion rather than dictating solutions
achievement-oriented leader
a leader who tends to group members' emotional needs.
a leader who sets challenging goalsand communiction high expectations and standards to members
behaviors such as harsh criticism, name-calling, gossip, slander, personal attacks, or threats to safety or job security, used to try to acquire and keep control obver an entire group or individual members within a group
group members thoughts and beliefs, which effect of members percieve, interpret, evaluate, store, and retrieve information, and in turn, influence the groups decisions
psychological forces
social forces
group standards for behaviors that influence group decision making
group members personal motives, emotions, attitudes, and values
a plan for a meeting that details the subject and goal, logistics, and a schedule.
nonbinding-straw poll
an informal vote on a decision that can help a group move forward when time is an issue