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fraudulent practice of advertising, luring consumers to a store with products or services that then appear to be unavailable and replaced with higher priced items
Trend that gains popularity and demand of products
Consumers become committed to a certain brand and make repeat purchases. Loyal customers will consistently purchase products from their preferred brands
A pricing plan that combines two or more utilities that offers savings for the consumer
agency to further the interest of the local business
to save or reduce
Advertising through the use of unsolicited texts, emails, and banners on web pages
Yellow sticker, required by law, which allows a consumer to compare the yearly cost to operate an appliance.
government backed green and blue logo that shows outstanding energy efficiency
cannot discriminate when offering lending opportunities
A warranty that is purchased and extends beyond the basic warranty usually giving more time and more coverage.
is an independent agency of the United States government, with a mission to promote consumer protection and eliminate and prevent monopolies
Food and Drug Administration responsible for protecting the health of the public: food, drugs, medical devices, cosmetics, tobacco, animal products
Covers all parts of a product but may have time limitations. The warrant is not valid for normal wear and tear or consumer misuse.
A warranty that is not written but is implied that a product sold functions as it is intended
A warranty that covers part of a product but not all. Example: might cover parts but not labor.
A product or service sold at a substantial discount in order to generate additional sales
loan for a home
sending an electronic message falsely claiming to be a legitimate business for the purpose of gaining personal or financial information
a new web browser window that displays advertisements
They may use several fraudulent, deceptive, or discriminatory methods, to lure the consumer into practice that could lead to financial ruin.
money or other benefits that a consumer receives as fair compensation for a company’s mistake for remedy for wrong or loss
Items or perks that are earned by your purchasing history
Advertising messages received over e-mail or electronic messaging system that is unwanted
Stories told by happy consumers about a product or service that may influence others
