What is a consumer?

Financial

Buisness

Employment

Legal

Internet Purchasing

Mail Order

Comparison Shopping

Factors- Service

Factors- Price

Factors- Convenience

Factors- Marketing

Factors- Age

Factor- Gender

Factors- Finance

Factors- Environmental

Manufacturer
Vs Wholesaler

Retail Outlets- Convenience stores

Retail Outlets- Specialty stores

Retail Outlets- Discount variety stores

Retail Outlets- Department stores

Retail Outlets- Supermarkets

Payment Choices- Cash

Payment Choices-Credit

Payment Choices-Direct debit

Payment Choices- EFTPOS/BPAY

Payment Choices-Cheque

Payment Choices- Lay-By

Payment Choices- Book-up

State – Office of Fair Trading-

Ombudsman

ACA

MEDIA

Elements of a contract

Records- Information

Records- Spread sheets

Records- Databese