MGT ch 14

An interdisciplinary field dedicated to the study of how individuals and groups tend to act in organizations is called

Which of the following refers to work behavior that goes beyond job requirements and contributes as needed to the organization's success?

An evaluation that predisposes a person to act in a certain way is called a(n)

The ____ is the beliefs, opinions, and information a person has about the object of an attitude.

When Bonnie remarks that she loves the classes she is taking this semester, it refers to which component of attitude?

Kendall, a senior at Morgan University, believes that it is okay to get at "B" but more important to learn in a class than get an easy "A" without learning. Kendall's belief reflects which component of attitude?

____ refers to a positive attitude toward one's job.

People generally experience ____ when their work matches their needs and interests, when working conditions and rewards (such as pay) are satisfactory, and when the employees like their co-workers.

Research shows that the link between ____ and ____ is small and is influenced by other factors.

____ refers to loyalty to the heavy involvement in the organization.

____ is defined as a positive attitude toward one's job.

Roy is a top executive at a cigarette manufacturing company who believes that cigarettes are dangerous products and they kill people. This condition can be described as

The cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information is called

Which of the following describes the last step in the perception process?

____ is the process by which individuals screen and select the various objects and stimuli that vie for their attention.

____ supports the old truism that first impressions are important.

Doug wants to look his best when he goes for interviewing. He is focusing on which of these perceiver's characteristics?

Which of the following is the tendency to assign an individual to a group or broad category and then to attribute widely held generalizations about the group to the individual?

An overall impression of a person or situation based on one attribute, either favorable or unfavorable, is an example of

Josh evaluates Kandi's performance and gives her an “outstanding” based on his knowledge that she came to work everyday earlier than anyone else and therefore she is extremely hardworking. Josh is making which of these errors in perceptual judgment?

Which of the following refers to the tendency to see one's own personal traits in other people?

____ describes a person who has observed others handle situations in the same way he would.

The tendency to underestimate the influence of external factors on another's behavior and to overestimate the influence of internal factors is called

The tendency to overestimate the contribution of internal factors to one's successes and the contribution of external factors to one's failures is a result of

____ refers to the set of characteristics that underlie a relatively stable pattern of behavior in response to ideas, objects, or people in the environment.

The Big Five personality factors includes all of these EXCEPT

Bernice is a talkative, assertive, and sociable individual who is very comfortable with interpersonal relationships. This describes which quality of Bernice?a. Machiavellianism

Jay is a trusting and forgiving individual who gets along with others because of being good-natured and cooperative. This describes which of the Big Five personality factors?

Which of the following refers to the degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented?

Which of the following refers to the degree to which a person is focused on a few goals, thus behaving in ways that are responsible, dependable, persistent, and achievement oriented?

If Ben is tense, nervous, depressed and insecure, he would tend to be rated as low on which of these factors?

Canyon River, Inc. is looking for an individual who has a broad range of interests and is imaginative, creative, artistically sensitive, and willing to consider new ideas. Which of these factors are they emphasizing in their search?

Traits of ____ seem to be particularly important in today's collaborative organizations.

Managing emotion is a basic component of emotional intelligence. Which of the following best describes managing emotions?

A high degree of ____ means you can accurately assess your own strengths and limitations and have a healthy sense of self-confidence.

Which of the following refers to the tendenacy to place the primary responsibility for one's success or failure either within oneself or on outside forces?

36. Individuals who believe that they control their own destiny are described as having a

Jason has been unemployed for three months. When his wife asked him why he was not looking for a job, Jason responded, "If I am lucky, I will get my old job back." Jason would be considered as having a(n)

People with an external locus of control are

Which of the following terms is the belief that power and status differences should exist within the organization?

Individuals high on authoritarianism have problems with

Which of the following is defined as the tendency to direct much of one's behavior toward the acquisition of power and the manipulation of others for personal gain?

42. Research shows that ____ are predisposed to being pragmatic, capable of lying to achieve personal goals, more likely to win in win-lose situations, and more likely to persuade than be persuaded.

____ type people, according to Jung, would rather work with known facts and hard data and prefer routine and order in gathering information.

Which of these styles, according to Jung, avoids specifics, decentralizes decision-making and develops few rules and regulations?

Which of these styles would likely be appropriate for a counseling job?

The extent to which a person's ability and personality match the requirements of a job is called:

A widely used personality test that measures how people differ on all four of Jung's sets of paired opposites is the ____.

The extent to which a person will fit into the overall organization is called:

Which of the following refers to a change in behavior or performance that occurs as the result of experience?

The four stages of the learning process include all of the following EXCEPT:

All of the following are fundamental learning styles labeled by researchers EXCEPT:

Which of the following describes a person with the learning characteristics of being good at generating ideas and seeing a situation from multiple perspectives?

A person with the learning characteristics of being good at inductive reasoning and creating theoretical models is a(n):

A person with the learning characteristics of being good at decisiveness and practical application of ideas is a(n):

Which of the following describes a person with the learning characteristics of being good at implementing decisions and carrying out plans?

Stress can be caused by

Type A behavior pattern is characterized by all of these EXCEPT

Which of the following is the uncertainty about what behaviors are expected of a person in a particular role?

All of the following are things bad bosses do to create stress for their subordinates EXCEPT:

____ is considered by many employees to be the most effective work-life practice.

An individual’s strong belief that he or she can successfully accomplish a specific task or outcome is referred to as:

The general assurance in one’s own ideas, judgment, and capabilities is referred to as:

Studies have found that the characteristic most common to top executives is:

William wakes up on Monday thinking, “I am going to get to work early this morning, get my tasks done, and help my colleagues with their tasks.” This is an example of which attitude component?

the following are tactics for promoting stronger organizational commitment EXCEPT:

When Sylvia receives her annual performance evaluation, she makes note of all of the positive statements that her supervisor has made, but subconsciously overlooks a handful of negative comments that are meant to help her improve in the future. This is a classic example of

__________ are errors in perceptual judgment that arise from inaccuracies in any part of the perceptual process.

Ralph is a tireless workaholic who spends most of his time thinking about work, even when not at work. He considers this to be the norm at his place of employment, and believes that his three subordinates are equally committed to their jobs. This is an example of which perceptual distortion?

Frank regretfully missed an important deadline at work. His boss, George, thinks to himself, “Frank missed that deadline because he is lazy; I really need to crack down on him more.” This is an example of what kind of attribution?

Rachel is described by her colleagues as pragmatic, super-competitive, and more likely to persuade than be persuaded. She fits which personality category most closely?

Maliah bases her judgments on impersonal analysis. To resolve problems at work, she uses reason and logic rather than personal values or emotional aspects of the situation. In gathering information, Maliah prefers routine and order. Based on this information, Maliah ranks highly in which Myers-Briggs category?

Henry, an easy-going and laid back individual, just accepted an attorney position at an elite law firm that is known for its formal and authoritarian culture. What is the fit mismatch that Henry should be concerned about?

When managers who express positive emotions such as happiness, enthusiasm, and appreciation trigger these same positive emotions in employees, ___________ is happening.

Seeking positions of power and responsibility, Chandra has rapidly moved up the ranks within her organization. Colleagues describe her as someone with a tremendous amount of energy, and a powerful force for leadership within the organization. Based on this description, Chandra has what type of personality?

Seeking positions of power and responsibility, Chandra has rapidly moved up the ranks within her organization. Colleagues describe her as someone with a tremendous amount of energy, and a powerful force for leadership within the organization. Based on this description, Chandra has what type of personality?

________ conflict occurs when an individual perceives incompatible demands from others.