e mangers who communicated via e-mail lie , and kept money themselves, compared to the managers who communicated with and .
Listening to someone talk creates a special brain syncing that helps people understand what is being said.
When it comes to people in the room, you have how many possible connections ?
5
1
3
4
Laughter is contagious. If you want people to laugh, then laugh yourself.
All humans in all cultures . Laughter is .
Video makes it easier to detect a fake real( fake, real ) smile because it lasted longer shorter( longer, shorter ) and was dynamic normal( dynamic, normal ), instead of just a snapshot.
Which of the following are not considered a basic emotion
Disgust
Fear
Contempt
Tiredness
Sadness
Anger
Surprise
Joy
Moods last longer than emotions.
motions have physiological correlates, are expressed physically mentally( physically, mentally ).
When you observe someone who is feeling a certain emotion, the same parts of your brain are active as in the brain of the person experiencing the emotion.
Anecdotes are more powerful than .
Information is processed more deeply and remembered longer if it has what?
Mental link
Emotional hook
Relatable hook
Anecdotes invoke which triggers an emotional reaction.
People Lie Most on the
Getting customer or audience feedback is most accurate done when?
Online
In person, one -on-one
By voting
You actually have less more( less, more ) in common, with some of strangers you just met today than you have with some of your friends and relatives.