A business is extending its operating hours to accommodate its customers. Which is a business cost associated with this service?
Higher payroll expenses
Increased sales volume
Higher profit margins
Increased customer satisfaction
Which is a benefit to businesses of offering customized services to their customers?
Businesses charge higher prices for customized services, which can lead to higher profit margins.
Businesses save time by offering customized services to their customers.
Customized services are also considered to be standardized services.
By customizing their services, businesses deliver more consistent products to their customers.
When a business offers a service that saves time for a customer, which is a benefit to the customer?
Price
Convenience
Consistency
Quantity
When considering the services to offer customers, a business should determine if a specific service would accomplish which goal?
Enhance customer satisfaction levels
Increase the number of products possible returned by customers
Offend the existing competitors of the business
Stabilize variable interest rates
