Refers to studying your own facility's or department's process's to identify possibilities for improvement
External Bench-marking
Internal Bench-marking
Internal Best Practice
External Best Practice
The process of using a computer input device to load information from bar codes directly into a computer system
Optical Scanning
RFID
Data Load Input
EDI
Numerous machine readable rectangular bars and spaces arranged in a specific way to represent the numbers, letters, and other symbols to identify a product
Dot Matrix
Optical Scan
Data Code
Bar Code
External bench-marking roadblocks include all of the following EXCEPT
Varying scopes of service
Misconceptions about service
Administrators Misconceptions
Lack of computer technology
To identify and analyze best practices to discover areas of and processes for performance improvement
Performance Reviews
Bench-marking
Performance Improvements
Indicator Reviews
All bench-marking process's are helpful for CS departments
True
False
For bench-marking purposes most CS departments are similar enough to make comparisons
Bench-marking assessments can be useful to CS leaders for several reasons including all of the following EXCEPT
Measure current levels of performance within the department
Assess quality in efforts to reduce defects
Justify a budget increase
Train new and existing employees
Internal benchmarks do not provide the insights necessary to identify the need for specific changes
Activities or procedures that have been successful in another situation and that might be the best way to do something in one's own organization
Best Practices
Current Benchmarks
Bench-marking Indicators
Networking Comparisons
