Quiz - chapters 1 to 6

With what security procedure can you hide the WLAN ID from wireless clients?

What do you have to apply between a CPU you upgrade and the heat sink/fan?

Which Windows program must a technician use to select the programs that will run at startup?

What is the default file system used during a fresh installation of Windows 7?

With what device can you verify the identity of a user on a laptop?

How can wireless equipement be protected from the effects of RFI?

A network technician has been asked to determine the best Internet connection for a branch office located in a new metropolitan office building. Which connection would provide the highest bandwidth and reliability at the lowest cost?

Why does a technician wear an antistatic wrist strap?

When installing a network adapter into a client computer, a technician notices that the contacts on the adapter need to be cleaned. Which solution should the technician use to clean the contact?

Which location on a hard disk is used by the BIOS to search for operating system instructions in order to boot a PC?

A technician is troubleshooting a computer that is experiencing hardware failure detected by the BIOS. What is one way this failure is indicated?

What is the purpose of RAID adapters?

A technician has installed a new sound card in a PC but it is not operating correctly. Where should the technician look to investigate driver problems?

After a computer is powered on, Windows 7 fails to start. What initial procedure would a technician use to deal with this failure?

A technician wants to create a new partition on a new additional hard drive. Which tool should be used?

A technician notices that an application is not responding to commands and that the computer seems to respond slowly when applications are opened. What is the best administrative tool to force the release of system resources from the unresponsive application?

Which key or key sequence pressed during the boot process will allow a user to start a Windows PC using the last known good configuration?

Which Windows hard drive partition is commonly referred to as the C: drive?

A technician needs to purchase a new video adapter for a computer. In addition to performance and price, which factor should be considered when selecting the adapter?

A computer user complains of a computer that freezes up after about five minutes of use. The technician checks the computer BIOS to see if there might be a configuration problem that is causing the computer to behave consistently in this manner. While the technician is reviewing the information, the computer once again freezes. What is the probable cause of the computer problem?

A technician has replaced the batteries in all the company laptops. Which source will have information on the proper disposal requirements for the old batteries?

Where would a technician configure a PC to boot from a CD-ROM?

A technician just terminated some fiber optic cable and needs to properly dispose of the hazardous waste created during the termination. Where should the technician look for the proper disposal method for the waste?

A school is adding computers to a classroom that has none. What type of LAN would the school choose to take advantage of commonly implemented wired technologies?

A customer has a computer for a home business, but wants to have another computer as a web server. What would be the best solution for the customer to share the monitor, mouse, and keyboard between the two computers?

What is the default TCP destination port number or number combination that is used for SSH connections?

A technician installed a network adapter in a computer and wants to test network connectivity. The ping command can receive responses from workstations on the same subnet but not from remote workstations. What could be causing the problem?

30. Which product is recommended to remove the dust from inside a computer?

31. Which command should a computer technician use on a PC to restore protected system files with known good versions?

The current IP configuration of a medium size company with several subnets is done manually and is time-consuming. Because of increased network growth, a technician needs a simpler way for IP configuration of workstations. Which service or protocol would simplify the workstation IP configuration task?

33. What are the four layers in the TCP/IP reference model?

34. A PC that running the Windows 7 operating system has slowed down over a period of time and now takes a long time to launch applications and open various documents. What can be done to remedy the problem?

35. A computer is assigned an IP address of 169.254.33.16. What can be said about the computer, based on the assigned address?

37. Which recommendation should be observed when replacing existing memory?

38. A network specialist has been hired to install a network in a company that assembles airplane engines. Because of the nature of the business, the area is highly affected by electromagnetic interference. Which type of network media should be recommended so that the data communication will not be affected by EMI?

39. A company is expanding its business to other countries. All branch offices must remain connected to corporate headquarters at all times. Which network technology is required to support this scenario?

40. Which step in the troubleshooting process is important to help avoid repeating repair processes that were performed previously?

43. What is an example of PC virtualization?

44. A specific computer has an issue that could not be resolved by the help desk technician. The on-site technician finds that Windows updates have been disabled. The technician re-enables the update service, configures the computer for automatic updates, downloads and installs all missing updates, ensures the computer boots successfully, and verifies with the customer that the issue has been resolved. Which step, if any, is next?

45. A technician is designing a hardware preventive maintenance plan for a company. Which strategy should be included in the plan?

46. A helpdesk technician takes a call, “Good morning, this is the helpdesk. My name is Greg. How may I help you today?” The frantic caller states, “My computer will not turn on and I have a presentation in 15 minutes.” The technician responds, “Now calm down and let us see what we can do.” The technician then proceeds to lead the caller through the process of checking power cables and power lights. Which troubleshooting step is being used at this point?

48. Which type of standard interface allows users to connect and disconnect peripheral devices while the computer is running without having to restart?

49. What is the most important reason for the company that the preventive maintenance be done?

50. What is the distance limitation of a single data run for UTP cabling without adding networking devices?