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Work, I/O or Occupational Psychology is a branch of:
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Cognitive Psy
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Business Psy
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Applied Psy
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Developmental Psy
Frage 2
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Which of the following is NOT a core value in Work, I/O, occupational psy?
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Science
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Ethics
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Profit
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Pragmatism
Frage 3
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The measurement and management of human behaviour in basic elementary chunks is a hallmark of
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Psychology
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Taylorism
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Post-Modernism
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Pragmaticism
Frage 4
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Elton Mayo is most famous for his connection with
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Cybernetics
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Hawthorne studies
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Scientific management
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Time and motions studies
Frage 5
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Which of the following is not an organisation assosciated with work, I/o and occup psychology?
Frage 6
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The roots of modern work, I/O, occupational psychology can be traced back to ?
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WW1
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WW2
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Medieval Times
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The 1960's
Frage 7
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Work, I/O, occup psychology is principally concerned with ?
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Individuals
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Teams
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Organisations
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All of the above
Frage 8
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Some useful principles of ethical conduct for work, I/O occupational psychologists include the following:
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Recognising levels of analysis, integrity and competence
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Respect, responsibility and leadership
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Respect, competence, responsibility and integrity
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Honesty, integrity, perspective and leadership
Frage 9
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The war of talent is a phrase that expresses:
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How an organisations sucess is based on its ability to attract, develop and reatain talented employees
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Business is similar to war
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An organisations ability to succeed is based on adopting management techniques used in the armed forces
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Importance of talent pool
Frage 10
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Compencty Frameworks should
Frage 11
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What is considered to be the foundation of selection
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Job rotation
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Job evaluation
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Job analysis
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Job satisfaction
Frage 12
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What does KSAO stand for when analysing job roles?
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Knowledge, scores, ability and other interests
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Knowledge, skills, ability and other characteristics
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Knowledge, scores, attidues and other characteristics
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Knowledge, scales, ability and other skills
Frage 13
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Selection processes should take into account methods that are:
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Valid
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Reliable
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Fair
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All of the above
Frage 14
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BARS are _________ rating scales that assess behaviour
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Ability
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Actual
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Anchored
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Accurate
Frage 15
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Job interviews are most effective in predicting job performance when they are:
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Long
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Semi-Structured
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Structured
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Intense
Frage 16
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Organisations are most likely to use these selection methods:
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Biodata, work sample tests and references
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Application forms and biodata
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Graphology and polygraph tests
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References, psychometrics, interviews
Frage 17
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An example of output performance criteria is:
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Sales volume
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creativity
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Initiative
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Absenteeism
Frage 18
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Research on performance ratings indicates that:
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peer ratings are more reliable than supervisor ratings
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supervisor ratings are more reliable than peer ratings
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peer and supervisor ratings are equally reliable
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self-ratings are more reliable than peer or supervisor ratings
Frage 19
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Multi-source performance ratings can also be referred to as:
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360 feedback
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180 feedback
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all round feedback
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A and B
Frage 20
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Which of the following is not a way of increasing the chances of success when introducing multi-source performance ratings?
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give the appraisee a comprehensive pack containing all of the feedback and ratings from each rater to review on their own and plan their development
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evaluate the system
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give the apraisee a one to one feedback session
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use multi source ratings primarily for development
Frage 21
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Albert Bandura explanation of how we learn by others is called:
Frage 22
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Who is known for the instructional systems design model?
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Schmidt and Hunter
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Smith and Carter
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Goldstein and Ford
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Bakker and Schaurfeli
Frage 23
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Which is not a phase in the training cycle?
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Training needs analysis
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Training evaluation
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Training design
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Training development
Frage 24
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What does HTA stand for?
Frage 25
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Hackman and Oldham core job dimensions include:
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Task variety, Skill identity and autonomy
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Task identity, Skill variety and skill significance
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Autonomy, Skill identity, and task variety
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Feedback, Skill variety and task significance
Frage 26
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Which of the following is NOT true of intrinsic rewards?
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They are a way of undestanidng why some activities are inherently rewarding
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Their effect can be undermined by extrinsic rewards
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They were first decribed and understood in behaviourist
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They are important for understanding why people will freely choose to do tasks
Frage 27
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Which of the following theorists developed a theory specifically for work motivation?
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Herzberg
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Maslow
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McCellend
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Rorschach
Frage 28
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Which of these personality traits is assosciated with higher performance motivation?
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Agreeableness
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Contientousness
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Extraversion
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Psyhcotism
Frage 29
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Self efficiancy is an important part of goal setting theory because:
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it determines what kind of deefback we need
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it affects how committed we are to the goasls
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it can counteract goal complexity
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it improves our level of satisfaction with the goals
Frage 30
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Which of the following is NOT one of McCellands needs?
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Need for Achievement
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Need for Esteem
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Need for Affiliation
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Need for Power
Frage 31
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Which of the following is NOT a component of Vrooms expectancy theory?
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Valence
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Instrumentality
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Expectancy
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Efificacy
Frage 32
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Locke and Latham are best known or which approach to motivation?
Frage 33
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The mechanist view of communication in organisations
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Sees people as passive recipients of the message
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focuses on the different ways a message can be intepreted
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Recognises that we suffer from information overload
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Explores the impact of IT on communication
Frage 34
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Proxemics is the study of
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Body Language
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The role of interpersonal space in communication
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Personal relationship at work
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The impact of personal apperrance on communication
Frage 35
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The kinesic communication channel is often used to
Frage 36
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Which of the following is NOT one of the four main structural of dimensions of communication in organisations
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Clarity
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Complexity
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Centralisation
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Configuration
Frage 37
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Jargon is often used
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As a shorthand for common work elements
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To speed up communication with outsiders
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To avoid having to use email
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To explain a complex issue in plain language
Frage 38
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Which of the folloing examples of organisational communication are assosociated with a regulative functional network?
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Bulletin Boards
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Policy Statements
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Verbal Praise
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Suggestion Boxes
Frage 39
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The words we use when we speak
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The sounds, noise and way we say words not the words themselves
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The meaning of the words
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The sumbolic use of the words
Frage 40
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Informal communication networks
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Tend to have longer communication chains than formal networks
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Often contain much of the important communication at work
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Usually have more women than ment in them
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Tend to take the form of a wheel
Frage 41
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Real teams can be distinguised from peuedo teams by
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The interdependence of the team members
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Team members having independent objectives
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Members not being sure whether they are in the team or not
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The frequence of meetings
Frage 42
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For conceptual tasks, teams perform best when interdependence is
Frage 43
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Self leadership is beneficial for
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Manual tasks only
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All team tasks
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conceptual tasks only
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behavioural tasks only
Frage 44
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The google Re. Work project identified which characteristic as the most important in team effectiveness?
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Team Cohesion
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Dependability
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Psychological Safety
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Task meaning
Frage 45
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Which of the following has NOT been found to be an important climate element creatice teams?
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risk-taking
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open comunication
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strong leadership
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Acceptance of ambiguity
Frage 46
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According to Tuckman's model, what process often follows the initial forming of a team?
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Norming
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Storming
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Performing
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Adjourning
Frage 47
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West and Unsworth propose which two dimensions are important to understanding effective teams?
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Task reflecivity and Social reflexivity
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Task reflexivity and Team viability
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Performance Reflexivity and Social Reflexivity
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Social Reflexivity and Team Viaibility
Frage 48
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In West's model of team effectiveness 'organisational climate' is considered as what sort of factor?
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Input Factor
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Process Factor
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Outcome Factor
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Irrelevant Factor
Frage 49
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According to Kotter (2001), good leadership is about coping with _____ while good management is about coping with ________
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Complexity, implentation
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Strategy, implementation
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Change, Complexity
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Complexity, Change
Frage 50
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The Ohio and Michigan studies identified two dimensions of leader behaviour, which together can broadly be labelled
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Task focus and time focus
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initiating stucture and itiating change
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Employee orientation and consideration
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People orientation and task orientation
Frage 51
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In Fielders contingency theory of leadership, there are three variables in the leaders situation that need to be assessed. which of the following is NOT one of these variables
Frage 52
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Passive Management by exception is
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One of the leader styles identified by Blake and Mouton
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A form of transactional leadership
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Also known as contingent reward leadership
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A form of trandormational leadersip
Frage 53
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The GLOBE project identified some leader attributes that were endorsed positively in most cultures these were
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Participative and team oriented
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Autonomous and humane oriented
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Team oriented and charismatic
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Charismatic and participative
Frage 54
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According to the SIT perspective on leadership, which of the following is a key dimension for effective leadership?
Frage 55
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According to Walumbwa, the four key components of authentic leadership include:
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Self awareness and Balanced processing
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Idealised influence and ispirational motivation
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Internalised Moral perspective and idealised influence
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Self awareness and individualsised consideration
Frage 56
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According to implicit Leadership Theory, which of the folloing are sources of prejudice
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Leadership is associated as more strereotypical of men than women
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Men feel that women are less interested in leadership positions than men
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Women displaying leadership behaviours are evaluated less favourably then men
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A + C
Frage 57
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Gersicks punctuated equilibrium model of chance considers three main compoments which of there is NOT one of them?
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Deep Structure
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Status Quo
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Reloutionary periods
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Equilibrium periods
Frage 58
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The first two steps in kotters change model are:
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Never let up, incoporate change into the culture
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Establish a sense of urgency, develop a change vision
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Establish a sense of urgency, create a guiding coalition
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Develop a change vision, generate short-term wins
Frage 59
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Action research was developed by Lewin as
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A way for ther practioner to implement change
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A wayfor researchers to identidy clear step-change plans
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An approach to understanding how groups interact
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A compromise between the scientific method and intuition
Frage 60
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Which of the following is NOT one of the four factors in Oreg resistance to change measure?
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Routine seeking
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Dsitrust
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Emotional Reaction
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Cognitive Rigidity
Frage 61
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Psychosocial transition theory is a way of understanding
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The impact of change on social groups
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Our psychological reactions to change
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How organisational change affects employees' home lives
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How change causes mental illness
Frage 62
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In terms of organisational culture, what name does Schien give to the visible organisational structures and processess as manifestations of culture
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Features
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Artefacts
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Elements
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Assumptions
Frage 63
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Which of the following is NOT a dimension in Hostedes model of national culture?
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Individualism
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Masculinity
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Future thinking
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Power distance
Frage 64
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The GLOBE study of cultural influences at work focused on whcih elements of organisations?
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Motivation
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Selection
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Climate
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Leadership
Frage 65
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Changing expectations about careers means that the job for _______ no longer applies to many organisations
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Development
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Learning
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Life
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Career
Frage 66
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The _____ is an unwritten set of expectations about how the employee will perform at work, and what they expect from the organisation in return
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Psychological contract
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Cognitive contract
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Employee contract
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Proxy contract
Frage 67
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How many stages of development are there in Erikkson's stags of development model?
Frage 68
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Career ____ is the process of guiding people about their career choices
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interviweing
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assessment
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consultancy
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counselling
Frage 69
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What is the fourth stage in Super's model?
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Exploration
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Growth
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Maintenance
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Decline
Frage 70
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What type of career intervention would allow people to better understand their individual differences and the kind of work that would appeal to their traits, skills, abilities and interests?
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Career-counselling
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Prep for tranisiton
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Mentoring
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Developmental programmes
Frage 71
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Which of the activities below could be encouraged to facilitate career progression?
Frage 72
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Nicholsons model is called the ___ cycle
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transition
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socialisation
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consultancy
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change
Frage 73
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in the cognitive appraisal of stress, Folman and Lazarus distinguish between primary and secondary appraisal. Secondary appraisal refers to:
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An appraisal of an event as potentiallly harmful or beneficial
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An evaluation of our coping options
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Listing pros and cons of a situation
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A decision about whther or not an enxounter is relevant to our well-being
Frage 74
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The cost of work-related stress in organisations can be estiamted in terms of?
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Absenteeism
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Lost productivirty
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Compensation claims
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All of them
Frage 75
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Which of the following is an example of personal resources than can eb drawn on in the job demands resoirce model?
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Self efficacy
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Rewards
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Social support
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Workload
Frage 76
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Burnout is _______ correlated with engagement and _____ correlated with workaholism
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Negatively, Positively
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Neg, Neg,
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Pos, Pos,
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Positively, Negatively
Frage 77
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Which of the following could be an organisational symptom of stress?
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Reduced absenteeism
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High performance
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Long hours culture
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Good staff morale
Frage 78
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According to Palmer et al (2004) there are six potential hazards in the workplace, which of these is NOT one of them?
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control
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support
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responsibility
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change
Frage 79
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The three stages in Seyle's general adaptaion syndrome model of stress are:
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Alarm, resistance, exhaustion
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Alarm, reaction, exhaustion
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Alarm, resistance, emotion
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Alarm, response, exhaustion
Frage 80
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Secondary interventions to manage stress in the workplace focus on :
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trying to remove the source of stress
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providing counselling to employees
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Encouraging a participative management style
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Helping employees to modify their reaction to stressors
Frage 81
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In positive psychology, Eudaimonia is the name given to one of the paths to authentic happiness. It involves:
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seeking to use and develop the best in ourselves
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seeking pleasure in our activities
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seeking to contribute to the wider community
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seeking to work towards a higher purpose
Frage 82
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students who were categorised as flourishing in Howell's 2009 research were found to have:
Frage 83
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According to Maslow, self-actualisation is:
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A good way of motiating people at work
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Engaged in by the majority of students and young adults
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A long, difficult process
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A simple model of motivation
Frage 84
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Humanistic Psychology has been criticised for:
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being too optimistic about people
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not being scientifically rigorous
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being overly simplistic
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not tkaing account of the 'dark side' of human nature
Frage 85
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in the broaden-and-build theory of positive emotions, experiencing emotions such as joy or pride can help us develop personal resources such as:
Frage 86
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which of these is NOT a feature of strengths-based development?
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identifying your strengths
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finding ways to use strenghts in your work
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developing your weaknesses
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improving relationships with others
Frage 87
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Of all the strengths defined in the Character Strengths and Virtues (CSV) guiide, which virtue is most strongly associated with work satisfaction in jobs directly involving other peple?
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Justice
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Humour
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Forgiveness
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Humanity
Frage 88
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The best way to increase the likelihood of flow experiences at work is to:
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give employees more holidays
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give employees more autonomy
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ensure that employyes have clear goals
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Introduce flexitime
Frage 89
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Ethical psychological research should be based around these principles:
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Informed consent, confidentiality, withdrawal and debriefing
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Informed consent, confidentiality, clarity and debriefing
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Informed consent, confidentiality, clarity and rapport
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Informed consent, consent, rapport, support services
Frage 90
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Which one of the following are examples of the sources of information that evidence based practitioners should use?
Frage 91
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A challenge for many occupational psychologists in promoting evidence-based practice is:
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Research results are so contradictory
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They are often acting in a consultative capacity rather than as final decision makers
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It is usually better to follow 'gut instinct' than use evidence to make decisions
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Managers think they know best
Frage 92
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How many questions beginning with A should you ask when considering evidence based practice?
Frage 93
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What evidence should you consider for evidence based practice?
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scientific research
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professional judgement
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organisational data
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all of the above
Frage 94
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Which one is NOT what Frese considers to be a factor of the changing nature of work?
Frage 95
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Who used the term soulful when talking about reinventing organisations?
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Laloux
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Lashey
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Latham
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Lewis