Zusammenfassung der Ressource
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1 or more counts as a Team
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A Team has a shared goal
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Teams are always formal
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Factors for group members are
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number
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background
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values
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gender
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capabilities
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Team cohesion is the extent to which a group forms a coherent collective entity and each individual member of the team feels attracted to the team
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The thought of " Us vs. Them" is part of the team cohesion
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Norms & Standards are often taken for granted
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Norms & Standards can be defined by
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generalized ways of doing and thinking which are accepted or not accepted in a team
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expectations from others towards the owner of the position
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is the extent to which a group forms a coherent collective entity and each individual member of the team feels attracted to the team.
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The internal social structure are the patterns of interaction
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A "Role" are the expectations from others towards the customers
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Communication Structures in Teams are
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the wheel
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the y
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the x
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the chain
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the flow
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the spree
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Collective action patterns refer to the phenomenon of collective action and
decision making in comparision to individual action and decision making
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The Team development process consists out of 6 steps
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In the 5th step of the Team development process, the team endures disengagement and sadness
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The 1st step of the Team development process is also called the "fractional group"
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Stage 3 of the Team development process the involves being successful and helpfulness