MIS Quiz 3 Chapters 1,2,3

Beschreibung

Quiz am MIS Quiz 3 Chapters 1,2,3, erstellt von Mikayla Pettis am 12/09/2019.
Mikayla Pettis
Quiz von Mikayla Pettis, aktualisiert more than 1 year ago
Mikayla Pettis
Erstellt von Mikayla Pettis vor etwa 5 Jahre
459
1

Zusammenfassung der Ressource

Frage 1

Frage
Which type of system would you use to determine what trends will affect your firm the most in five years?
Antworten
  • ESS
  • DSS
  • TPS
  • MIS

Frage 2

Frage
Which of the following statements about Plan International's new human resource systems, as described in the chapter case as described in the chapter case is not true?
Antworten
  • A. the new system it is cloud-based and and delivers information on secure mobile platform.
  • B. the new system helps manage grants and donations received by Plan International.
  • C. It took six months to implement a working system at Plan International's international headquarters.
  • D. The new system enables employees to update their own personal information.

Frage 3

Frage
Which of the following systems are designed to support organizations-wide process coordination and integration?
Antworten
  • A. ESS
  • B. CRM
  • C. Enterprise Application
  • D. DSS
  • E. MIS

Frage 4

Frage
A(n) ______ collects data from various business processes and stores the data in a single comprehensive data repository, usable by many parts of the business
Antworten
  • A. TIPS
  • B. CRM
  • C. Enterprise System
  • D. DSS
  • E. automatic reporting system

Frage 5

Frage
What is the most important benefit of an enterprise application?
Antworten
  • A. Enabling a company to work collaboratively with customers and suppliers
  • B. Enabling managers to make better decisions
  • C. Enabling business functions and departments to share information
  • D. Enabling speed of communication
  • E. Enabling cost-effective, e-business processes

Frage 6

Frage
______ provide information to coordinate all of the business processes that deal with customers in sales, marketing and service to optimize revenue, customer satisfaction and customer retention.
Antworten
  • A. CPS
  • B. MIS
  • C. CRM Systems
  • D. ESS
  • E. TPS

Frage 7

Frage
Which of the following can typically access a company's intranet?
Antworten
  • A. A firms's suppliers
  • B. The firm's customers
  • C. The general public
  • D. The firm's outside contractors
  • E. The firm's employees

Frage 8

Frage
You manage the Information Systems department at a small startup Internet advertiser. You need to set up an inexpensive system that allows customers to see real-time statistics, such as views and click-throughs, about their current display ads. Which type of system will most efficiently provide a solution?
Antworten
  • A. Extranet
  • B. Enterprise System
  • C. KWM
  • D. CRM
  • E. Intranet

Frage 9

Frage
Which of the following refers to the purchase or sale of goods and services over the Internet?
Antworten
  • A. E-business
  • B. MIS
  • C. SCM
  • D. E-commerce
  • E. CRM

Frage 10

Frage
From your reading of the chapter opening case study discussing ABB's use of enterprise social networking, which of the following statements best expresses ABB's experience?
Antworten
  • A. Implementing Yammer improved employee productivity and collaboration
  • B. ABB's primary motivation for replacing its existing corporate intranet was to enhance its security
  • C. Efforts to implement Yammer was met with significant resistance from employees
  • D. Yammer provided ABB with a single entry point to all the information and tools ABB employees need for their jobs

Frage 11

Frage
Which of the following types of systems could be used to enable different firms to work collaboratively on a product?
Antworten
  • A. DSS
  • B. Extranet
  • C. Intranet
  • D. KMSE
  • E. CRM

Frage 12

Frage
Interaction jobs are the jobs which____?
Antworten
  • A. involve knowledge that can't be put into an information system
  • B. require close coordination and collaboration
  • C. require an emphasis on innovation
  • D. require intense levels of interactions with clients
  • are performed typically by operational-level employees

Frage 13

Frage
In a business environment, the focus of collaboration is to
Antworten
  • A. accomplish the task at hand
  • B. foster better communication
  • C. provide a sense of community
  • D. prevent miscommunication
  • E. increase a firm's profit margin

Frage 14

Frage
Which of the following statements is not true about collaboration in a business setting?
Antworten
  • A. Collaboration is a many to many activity as opposed to a one on one activity
  • B. Meaningful collaboration requires supportive business firm culture and the right, decentralized structure
  • C. Special types of information systems are available to support collaboration
  • D. Collaboration might be a short lived activity, lasting a few minutes
  • E. The evidence of the business benefits of collaboration are largely anecdotal

Frage 15

Frage
Each of the following is required for successful collaboration except
Antworten
  • A. Strong hierarchy
  • B. open culture
  • C. decentralized structure
  • D. appropriate collaboration technology
  • E. breadth of collaboration

Frage 16

Frage
You work for highly successful advertising it is about to expand nationally it is of the utmost importance will be finding a way to store and disseminate its clients frequently updated branding and style guides throughout the organization. The organization the guidelines include multiple images files and tax documents. What system will best serve its needs?
Antworten
  • A. a virtual world
  • B. A telepresence system
  • C. A TPS with KMS capabilities
  • D. A wiki
  • E. An extranet with KMS capabilities

Frage 17

Frage
A wiki is a type of collaborative______?
Antworten
  • A. blogging
  • B. virtual world
  • C. social network
  • D. website
  • E. MIS

Frage 18

Frage
The goal of social commerce application is to:
Antworten
  • A. harness collective knowledge to generate new ideas
  • B. upload and share business documents
  • C. use social media to connect with customers
  • D. connect through personal and business profiles
  • E. share opinions about purchasing products or services

Frage 19

Frage
What analytical framework discussed in the chapter helps and evaluates the benefit and uses of collaborative tools?
Antworten
  • A. space/cost matrix
  • B. cost/use matrix
  • C. time/cost matrix
  • D. task/time matrix
  • E. time/space matrix

Frage 20

Frage
Cisco's WebEx is an example of whic of the following types of collaborative tools?
Antworten
  • A. Online Meeting
  • B. Blog
  • C. Wiki
  • D. Team rom
  • E. Group calendar

Frage 21

Frage
Which of the following Google tools allows people to engage in group video chat?
Antworten
  • A. Google Circles
  • B. Google Apps for Business
  • C. Google Drive
  • D. Google Hangouts
  • E. Google Docs

Frage 22

Frage
Instant messaging , videoconferencing and shared screens are all examples of ________ collaborative tools.
Antworten
  • A. bimodal
  • B. spontaneous
  • C. collocated
  • D. asynchronous
  • E. synchronous

Frage 23

Frage
Supply chain management systems are considered to be ___________ because they automate the flow of information across company boundaries.
Antworten
  • A. KMS
  • B. cross-function system
  • C. enterprise system
  • D. MIS
  • E. interorganizational system

Frage 24

Frage
______ Technology allows a video conference participant to give the appearance of being present at a location other than his or her true physical location.
Antworten
  • A. Virtual Reality
  • B. Mind mapping
  • C. Telepresence
  • D. Virtual World
  • E. Screen Sharing

Frage 25

Frage
Which the following best describes the type of information systems FWO implemented as discussed in chapter case?
Antworten
  • A. Its user interface was confusing
  • B. It was too expensive to implement
  • C. it was designed and developed without taking the organization's culture into consideration
  • D. it was riddled with technical issues
  • E. it did not include enough collaboration tools

Frage 26

Frage
IBM Connections is an example of which of the following?
Antworten
  • A. MIS
  • B. Extranet
  • C. E-commerce system
  • D. Intranet
  • E. Enterprise social networking tool

Frage 27

Frage
Which of the following is most likely to have direct responsibility for ensuring that his or her company complies with existing data privacy laws?
Antworten
  • A. CIO
  • B. CSO
  • C. CKO
  • D. CIP
  • E. CPO

Frage 28

Frage
The principal liaison between information system groups and the rest organization is a(an) __________?
Antworten
  • A. CIO
  • B. CSO
  • C. programmer
  • D. system analyst
  • E. information system manager

Frage 29

Frage
A _________ is a senior manager who oversees the use of IT in a firm.
Antworten
  • A. CFO
  • B. CIO
  • C. CIT
  • D. CPO
  • E. CEO

Frage 30

Frage
Development and support services for firms business systems are provided by:
Antworten
  • A. IT management services
  • B. IT standard services
  • C. IT educational services
  • D. Applications software services
  • E. data management services

Frage 31

Frage
Policies that determine which information technology will be used when and how are provided by:
Antworten
  • A. IT management services
  • B. data management services
  • C. application software services
  • D. IT educational services
  • E. IT standards services

Frage 32

Frage
Which of the following would a CSO not be responsible for?
Antworten
  • A. Educating and training users about security
  • B. Enforcing the firms information security policy
  • C. Keeping management aware of security threats
  • D. Maintaining tools chosen to implement security
  • E. Providing physical security

Frage 33

Frage
Which of the following would be primarily responsible for enterprise-wide governance and uses of information to maximize the value of an organizations data?
Antworten
  • A. CKO
  • B. end users
  • C. CPO
  • D. CSO
  • E. CDO

Frage 34

Frage
Which of the following is not a service typically provided by an information systems department?
Antworten
  • A. Project management services
  • B. Physical facilities management services
  • C. Human resource services
  • D. Data management services
  • E. Telecommunications services
Zusammenfassung anzeigen Zusammenfassung ausblenden

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