Zusammenfassung der Ressource
Frage 1
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If the customer calls in to report they can't make any internal calls. What is the first thing you will get the customer to check?
Frage 2
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What features would you expect to see if an ONNET Analogue POTS line has been suspended?
Frage 3
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If a call is in progress, what state will the line will be?
Frage 4
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FOH agents can action divert for a ONNET Point to Point Basic Rate.
Frage 5
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FOH agents can action divert for a ONNET Point to Multipoint Basic Rate.
Frage 6
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If an onnet analogue line has been deleted/deprovisioned in error. What output would you expect to see in your traver?
Frage 7
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When looking at a primary rate CLLI, for example D6AUCWXCHGAL what does AUC signify?
Frage 8
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What does ISDN stand for?
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Integrated Services Digital Network
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Intelligent Services Data Network
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Integrated Static Digital Network
Frage 9
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After posting a Basic Rate you notice it is in LMB state. What is the first thing you will do?
Antworten
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Ask customer to powercycle NTU
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Ask customer to powercycle PABX & check cabling
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Checking for any network outages & ask the customer if they know of anyone else in the area affected
Frage 10
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For a Ericsson ADSL connection what encapsulation should the customer be using for authentication to be successfull
Frage 11
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What is the below traver telling us about 094749940
>TRAVER L 1099124990 1094749940 NT
DIGIT TRANSLATION ROUTES
1 NTS1AUCP7IL0 098335574 ST
2 POP4AUCP7IL0 098335574 ST
TREATMENT ROUTES. TREATMENT IS: GNCT
1 REORDER
2 LKOUT
+++ TRAVER: SUCCESSFUL CALL TRACE +++
Frage 12
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What table will you need to check to see if a line has been added to the toll switch
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Table trkname
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Table clli
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table dnscrn
Frage 13
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Why is it important to check circuits on NRS or Webnis before you start troubleshooting?
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It shows you the complete circuit path to check for any element affected by an outage.
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It puts you on the right track to troubleshoot the fault depending on the demarc equipment and the network elements involved.
Frage 14
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Office Net Hosted is a SIP trunking product, we provide access to the Wholesale network through the use of SIP trunks which your customer can connect their PABX to.
Frage 15
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Office Net can be delivered to customers over:
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ONNET VDSL access
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Chorus UFB.
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Cable HFC