Business correspondence test

Beschreibung

Business correspondence test
Noily Andrea Zab
Quiz von Noily Andrea Zab, aktualisiert more than 1 year ago
Noily Andrea Zab
Erstellt von Noily Andrea Zab vor fast 9 Jahre
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Zusammenfassung der Ressource

Frage 1

Frage
communication through exchange of letters in known as correspondence
Antworten
  • True
  • False

Frage 2

Frage
According to Hanson, “Business letter is the process of accomplishing a business transaction in written form.”
Antworten
  • True
  • False

Frage 3

Frage
Everyone is Mr., Mrs., Miss, or Ms. even though they are architects, engineers, etc. is a Signature
Antworten
  • True
  • False

Frage 4

Frage
The letter head is the first part of the business letter.It includes all of some of the information bellow:
Antworten
  • True
  • False

Frage 5

Frage
The date is written to 20 spaces from the upper edge of the paper, or 2 lines bellow the letterhead.
Antworten
  • True
  • False

Frage 6

Frage
The Inside Address is placed two to ten lines below the date
Antworten
  • True
  • False

Frage 7

Frage
-Use commonly understood words and phrases -Avoid humour, jargon, idioms, slang -Consider decision-making style of recipient's culture Is about the culture ?
Antworten
  • True
  • False

Frage 8

Frage
Dear Mr.Smith: is a example about the signature
Antworten
  • True
  • False

Frage 9

Frage
The message should be short, clear, easy to read, polite, and grammatically correct.
Antworten
  • True
  • False

Frage 10

Frage
Sometimes business letters are written to create and enhance goodwill.
Antworten
  • True
  • False

Frage 11

Frage
Simplicity. Is a inner features of agood business letter.
Antworten
  • True
  • False

Frage 12

Frage
The Inside Address shouldn't be identical to the one written in the envelope.
Antworten
  • True
  • False

Frage 13

Frage
In the United States people use two periods -colon (:)after the salutation in the business correspondence and a comma (,) after the salutation in the personal correspondence.
Antworten
  • True
  • False

Frage 14

Frage
It is necessary to have the signature machine typed because many signatures are partially or totally illegible.
Antworten
  • True
  • False

Frage 15

Frage
if you are going to include a courtesy copy or “CC”,write it on the left side, two lines after the signature or any other annotation that comes before is a extra copies
Antworten
  • True
  • False
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