CHRP Diagnostic Exam - Organizational Effectiveness

Beschreibung

Der Nutzer hat seine Fachbereichs-Information gelöscht. Quiz am CHRP Diagnostic Exam - Organizational Effectiveness, erstellt von Gelöschter Nutzer am 14/04/2023.
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Zusammenfassung der Ressource

Frage 1

Frage
When the way of life in an organization is strongly impacted by its values and beliefs, such values and beliefs are referred to as:
Antworten
  • Organizational climate
  • Organizational culture
  • Organization's Locus of control
  • Organizational Mood

Frage 2

Frage
The three components of employee engagement are:
Antworten
  • Employee satisfaction, motivation, and commitment
  • Employee attraction, retention, and rewards
  • Task significance, task variety, and job autonomy
  • Employee responsibility, authority, and feedback

Frage 3

Frage
When teams hit a roadblock due to differences of opinions, this is referred to as:
Antworten
  • Team norming
  • Team breakdown
  • Team storming
  • Team dysfunction

Frage 4

Frage
A team that sets their own priorities, solves problems, and receives strategic direction from a manager is a:
Antworten
  • Self-managing team
  • Self-designing team
  • Employee involvement team
  • Semi-autonomous team

Frage 5

Frage
Personality clashes in a team can cause:
Antworten
  • C-type conflict
  • A-type conflict
  • Role conflict
  • Process conflict

Frage 6

Frage
Which of the following organization structures has centralized control?
Antworten
  • Functional Departmentalization
  • Product Departmentalization
  • Customer Departmentalization
  • Geographic Departmentalization

Frage 7

Frage
A major disadvantage of a Matrix structure is that it can result in:
Antworten
  • Duplication of effort
  • Less cross-departmental collaboration
  • Bureaucracy
  • Confusion

Frage 8

Frage
It is important to instill the need for change at which stage of Lewin's Change Management process?
Antworten
  • Transition stage
  • Unfreeze stage
  • Refreeze stage
  • Resistance stage

Frage 9

Frage
When performance expectations are clear but incompatible, this results in:
Antworten
  • Role ambiguity
  • Job overloading
  • Affective conflict
  • Role conflict

Frage 10

Frage
Which of the following teams have the highest degree of empowerment?
Antworten
  • Self-designing team
  • Employee involvement team
  • Self-managing team
  • Semi-autonomous work group

Frage 11

Frage
All of the following statements are true about a large team, EXCEPT
Antworten
  • It has a more difficult time to becoming and staying cohesive.
  • The larger the group, the more likely social loafing will occur.
  • Team productivity rises as the number of members increases.
  • Individuals tend to identify less with team accomplishments.

Frage 12

Frage
Which of the following leadership styles focuses on change and innovation?
Antworten
  • Transformational leadership
  • Transactional leadership
  • Authentic leadership
  • Servant leadership

Frage 13

Frage
When employees receive the outcomes they think they deserve from their job, this is referred to as:
Antworten
  • Procedural justice
  • Distributive justice
  • Natural justice
  • Reciprocal justice

Frage 14

Frage
Which of the following statements is false about the Human Relations Movement?
Antworten
  • It aligns well with Scientific Management.
  • It was born out of the Hawthorne Studies.
  • It involves a more participative style of management.
  • It suggests that strict specialization is incompatible with human needs.

Frage 15

Frage
What is valence?
Antworten
  • The value of a consequence
  • The perceived likelihood of achieving a goal
  • A measure of accuracy
  • The difference between budgeted and actual expenditures

Frage 16

Frage
The Five-Factor Model of personality includes all of the following EXCEPT:
Antworten
  • Extraversion
  • Emotional stability
  • Assertiveness
  • Conscientiousness

Frage 17

Frage
When an individual feels an obligation to stay with an organization, they are said to show:
Antworten
  • Organization commitment
  • Affective commitment
  • Continuance commitment
  • Normative commitment

Frage 18

Frage
The theory that considers whether a person's motivation is autonomous or controlled is knowns as:
Antworten
  • Self-efficacy theory
  • Self-determination theory
  • Intrinsic motivation theory
  • Self-actualization theory
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