Examen IV

A user faces problem while logging into Salesforce. What should administrator do?

Universal Containers has two teams - sales team and marketing team. For sales team all stages of lead lifecycle should be available while for marketing team only 3 stages should be available. How can the administrator ensure this?

What license is needed to install or uninstall apps from AppExchange?

Force.com is good for

Which are the 3 tiers of an app?

Many-to-many relationship is created using?

The object used in many-to-many relationship is called as?

Roll up summary field and Cross object formula field can be created only for master detail relationship.

What is cross object formula field?

Field level security and record types work at

Sharing rules can be more restrictive than the Organization Wide Default.

Which are the 3 record access levels?

Which are the 3 values for Organization wide defaults?

Apex sharing reason can be used for

'Status' is a picklist of the Account object having value 'Open' or 'Closed'. It is possible to create a sharing rule to share only those Accounts whose 'Status' is 'Open'.

Organization wide default (OWD) & sharing rules are applied at the

Organization wide default (OWD) is the first check used for determining access to records a user does not own

Automating business processes is possible using

Which are the 5 actions available with workflow rules?

Time-based workflow is NOT applicable every time a record is created or edited

Is used for tracking changes to configuration of Salesforce CRM Setup Audit Trail

Checkbox can be controlling field only and not a dependant field.

Multi select picklist can be dependant field only and not a controlling field

External id can be created for field of type text, number or email.

In Developer Edition, Validation rule for the 'Account Site' field (field of type text) of Account object is, ISCHANGED( Site ) && OwnerId < > $User.Id to make sure that if the 'Account Site' field has been modified and the user is not the owner of the Account record, then an error message would be shown. The System Administrator has Read All, Modify All permission for the Account record. So the System Administrator will be able to modify the 'Account Site' field of the

If a role is added to Sales Team, then it will get added to which of the following teams?

If a role is added to Account Team, then it will get added to which of the following teams?

If a role is added to Case Team, then it will get added to which of the following teams?

Opportunity is synced with

have all a lifecycle: Opportunities have Stage picklist and Sales Processes based on the values in this Stage picklist. Leads have Lead Status picklist and Lead Processes based on the values in this Lead Status picklist. Cases have Status picklist and Support Processes based on the values in this Status picklist. Solutions have Status picklist and Solution Processes based on the values in this Status picklist. Quotes, Contracts have Status picklist but no processes associated to limit a

OWD of Account is private then OWD of Opportunity can be private or public read-only or public read/write.

Apex sharing reasons are available for standard and custom objects.

Since Apex sharing reasons are not available for standard objects, so sharing individual records of standard objects is not possible.

OWD of Associate must be public read/write. So sharing is not required for any Associate record. So the Sharing button does not show up.

The OWD of the related opportunities, cases or contacts could be private or public readonly. So there is scope for sharing the account.

If a record of Associate custom object has been shared using an Apex Sharing Reason, then that Apex Sharing Reason cannot be deleted until the sharing of that record is changed to use some other Apex Sharing Reason.

Until an Apex Sharing Reason is created, a record of a custom object cannot be shared manually on a one-off basis

Once a sharing rule has been created based on owner, then it can be modified to make it a sharing rule based on criteria.

Which of these can have only one of them active at a time?

Automatic case escalation can be disabled.

Escalation Rules and Auto-Response Rules are available only for cases.

Conflict Resolution tool is available in?

Quotes can be created from

OWD of child is always determined by OWD of parent

In the initial sync of a quote with an opportunity

When upserting record using Apex Data Loader and using the record id for matching the record, if the value for the record id field is not provided in the csv file or while mapping fields from the csv file to the Salesforce object fields, then

When upserting record using Apex Data Loader for an object that has an external id field, if the value for this external id field is not provided in the csv file or while mapping fields from the csv file to the Salesforce object fields, then the upsert will always fail as the external id is a required field

External id can be used for matching record during which of these operations using the Apex Data Loader

If OWD is private for a custom object Position, then a user can view only those Position records which are owned by him if no one down the role hierarchy below him has created any Position record and t here is no sharing rule on Position object.

Checking 'Grant Access Using Hierarchies' gives what type of access to records owned by subordinates?

OWD of Position object is public read/write. A sharing rule is created to share Position records owned by Role A with Role B with read only access. For users of Role B, the Position records will be

User B has created an Associate record. At the profile level, the profile 'Custom-Recruiter' of User A has Read, Edit access for Associate. OWD of Associate is 'Public Read/Write'. What access will User A have for the record created by User B?

The statement 'OWD or sharing rule can make access level lesser restrictive but not more restrictive' is valid only if the user has Edit permission at the profile level for that object. Edit permission at profile level means that the user can edit records created by him of that object.

For the 'Clone' button to appear on a record page, what permission should be available at the profile level for that object in the profile to which the user belongs?

For which objects, cloning is not possible?

'Modify all' if checked at the profile level, always overrides the OWD setting.

'View All' has been checked at the profile level for a custom object Position. OWD is private of the Position object. A user will be able to view Position records owned by other users

'View All' has been checked at the profile level for a custom object Position but 'Modify All' has not been checked. OWD is read/write of the Position object. For any user having this profile Position records owned by other users will be read/write.