Zusammenfassung der Ressource
Frage 1
Frage
When a column has a number like 3/2 , it means...
Antworten
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That the limit has not been surpassed , as the limit is 3
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That there are 3 tasks when the limit is a maximum of 2, but this should be an exceptional situation
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It's not possible that this happens as the limit is 2 and no more than 2 cards could be managed at the same time.
Frage 2
Frage
A [blank_start]column[blank_end] is the status of the card being managed, which is tied to certain policies to be moved to the next [blank_start]column[blank_end].
A [blank_start]lane[blank_end] is a way to differentiate the cards in different groups or projects.
Frage 3
Frage
A task that is under investigation by Development should be under the column [blank_start]SOLVING[blank_end]
A task that needs more info should be under the column [blank_start]REQUESTED[blank_end]
A task should always be created in the [blank_start]BACKLOG[blank_end] area
The In Progress Column consists of [blank_start]INVESTIGATING[blank_end] SOLVING AND WAITING TO BE SOLVED
Only a tasks that has a Solving Reason should be moved to [blank_start]Closed[blank_end]
Antworten
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SOLVING
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REQUESTED
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WAITING TO BE SOLVED
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BACKLOG
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INVESTIGATING
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Closed
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RESOLVING
Frage 4
Frage
We consider a task info is completed by EuroMIS when AT LEAST the following are fullfiled...
Antworten
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Service Level
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Priority
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Size
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PBI
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Deadline
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Environment
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Solving Reason
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External Link
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Agent
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Repro Rate
Frage 5
Frage
The FIFO rule means....
Antworten
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We should have everything in the Backlog, save some time and start working every single card at the same time
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We should work with 1 element, develop and finish it before starting with other.
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FIrst Information, First Out, the first task that has information is the first one we should work with
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First In Fx Online, FxOnline should always be the Priority
Frage 6
Frage
If the limit of a column is surpassed, we should think of action the tasks in the overflown column before taking other tasks
Frage 7
Frage
Items in the column [blank_start]REQUESTED[blank_end] are being assessed to verify all the information is present.
ENTRY Policy: Items MUST be reproducible, have a T Shirt size, priority and class of service assigned.
EXIT Policy: All the information required is fulfilled.
Buffer column [blank_start]WAITING TO BE SOLVED[blank_end] when Solving's WIP is full
EXIT Policy: Solving WIP allows more Items
Items in the column [blank_start]CLOSED[blank_end] are being closed as the outcome is provided
EXIT Policy:
Submitter has acknowledged the receipt of the communication and agrees on the outcome
EuroMIS has been informed on the communication of the outcome
Items in the column [blank_start]INVESTIGATING[blank_end] are being investigated to determine if QA/DEV are to work in them or can be closed.
EXIT Policy:
We are sure it's a QA problem and the problem hasn't been solved yet. = Solving
We are sure it's a DEV problem that hasn't been solved yet = Closed
We are sure it's not a QA/DEV problem AND the requester agrees on the outcome = Closed
Items in the column [blank_start]SOLVING[blank_end] are being solved with a defined outcome
EXIT Policy
We are sure it's a QA problem and the outcome has been transmitted and agreed with the requester
We are sure it's a DEV problem, a bug is created in TFS or a SCR has been created.
SOLVING REASON custom field has been fullfiled
Antworten
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REQUESTED
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WAITING TO BE SOLVED
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CLOSED
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INVESTIGATING
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SOLVING