Anabelys Carolina Cedeño Batista

Question

Which two questions are used during high level outcome selling? (Choose two.)

Answer 1

What are the technical restrictions of business?

Answer 2

How is progress vs. outcomes measured?

Answer 3

How does talent architecture influence the definition of business outcomes?

Answer 4

How are the goals of top executives achieved?

Answer 5

What capabilities are needed to achieve the outcomes?

Answer 6

What the business priorities and strategies are.

Answer 7

What the Critical Set of Factors and Key Performance Indicators are.

Answer 8

What the mindset of customers is.

Answer 9

What the business priorities and goals are.

Answer 10

What the Critical Success Factors and Key Performance Indicators are.

Answer 11

specific timeframe and periods

Answer 12

communicational procedures

Answer 13

metrics and calculation procedures

Answer 14

project management milestones

Answer 15

Executives are interested in satisfying customers' needs and requirements.

Answer 16

Managers and supervisors are committed to close the quality of service gap.

Answer 17

Stakeholders are interested in being considered when developing and assessing business outcomes.

Answer 18

Customers are interested in solutions and services that result in measurable outcomes.

Answer 19

Customers want to benefit from new, more flexible consumption models.

Answer 20

Technology is acquiring more importance.

Answer 21

Businesses prefer time-to-market acceleration regardless the costs of their IT solutions.

Answer 22

Business transformation dictates that CEOs and their teams become key partners.

Answer 23

Customers want solutions that address specific outcomes.

Answer 24

Portfolio selling

Answer 25

Emerging technology trends

Answer 26

Stakeholder management

Answer 27

Sales enablement

Answer 28

Customer advocacy

Answer 29

Cisco partner ecosystem portfolio

Answer 30

In product-based sales the customer knows the issue and is likely to fix it, in outcome-based sales the customer understands the business goal and what success looks like.

Answer 31

In product-based sales the customer expects to make product comparisons, in outcome-based sales the customer decides whether to make an investment based on comparing current and future state.

Answer 32

In product-based sales the customer may or may not be aware of the opportunity or problem, in outcome-based sales the customer will answer questions to clarify pain points.

Answer 33

In product -based sales the customer wants to hear about multiple solutions, in outcome -based sales the customer does not know value or benefit from a change.

Answer 34

strategic level

Answer 35

operational level

Answer 36

technology innovation level

Answer 37

executive level

Answer 38

business level

Answer 39

Executives

Answer 40

Influencers

Answer 41

Decision makers

Answer 42

Responsible, Accountable, Consulted, Informed

Answer 43

Reconciler, Accountable, Consulted, Independent

Answer 44

Responsible, Assertive, Consulted, Informed

Answer 45

Reconciler, Assertive, Consulted, Informed

Answer 46

Responsible, Accountable, Consulted, Influenced

Answer 47

Perspective towards technology services and solutions is same across industry verticals

Answer 48

Less loyal to a specific vendor due to technology as a commodity and availability of service solutions

Answer 49

Expect providers to sell products and contracts

Answer 50

Expect measurable value in terms of business outcomes

Answer 51

Have a greater understanding of the competitive market and service and solution providers

Answer 52

Connected Learning

Answer 53

Connected Buildings

Answer 54

Connected Public Safety

Answer 55

Health Care

Answer 56

Disaster Management

Answer 57

Connected City

Answer 58

Connected Utilities

Answer 59

Connected Factory

Answer 60

Cloud, Industry Issues, Consumerization, IT Appliances

Answer 61

Cloud, Mobility, Activity-Based Working, Security

Answer 62

Cloud, Social Media, Software-Defined Networking, Big Data

Answer 63

Cloud, Mobility, Analytics, Social Media

Answer 64

Leveraging data into more useful information for decision-making

Answer 65

Connecting people for measuring services' usage trends

Answer 66

Delivering the solutions and products to the right person at the right time

Answer 67

Having physical devices and objects connected to the Internet and to each other for intelligent decision making

Answer 68

To enable CXOs or Line of Business leaders to grow revenues, lower operating costs and achieve strategic business objectives

Answer 69

To help customers establish new technology or evolve current functionality

Answer 70

To help customers operate, manage and optimize technology environment more effectively

Answer 71

To take advantage of new technology to increase business relevance

Answer 72

Using Next Generation IT to increase service quality. Also, reducing risk, complexity and costs

Answer 73

Refining, enriching or developing & enabling new business processes, new markets, and customer interactions

Answer 74

Taking advantage of new technology to increase business relevance

Answer 75

Improving agility & ability to create or deploy high quality, differentiated, innovative services for end users

Answer 76

To explore how technology innovation yields new revenue, lower costs, or reduce risk in more detail

Answer 77

To help make a retailer aware of a restocking need while relying on a human interaction faster

Answer 78

To help them more quickly or effectively deploy, absorb, and adopt technologies in which they make investments

Answer 79

To allow customers to complete a marketing research as part of their investment funds

Answer 80

KPIs must be strategic and tactical in nature

Answer 81

KPIs can be financial, managerial, or operational

Answer 82

KPIs measure progress against goals

Answer 83

KPIs are set according to priorities: magnitude and urgency

Answer 84

KPIs define what needs to happen to achieve desired results in the time, budget, and level of expected quality

Answer 85

Percentage of job offers accepted

Answer 86

Perception level of satisfaction of customers

Answer 87

Quantity of new organizational goals

Answer 88

Revenue growth versus industry benchmark

Answer 89

CSFs are quantitative in nature and focus stakeholder relationships

Answer 90

CSFs describe an element that is needed by an organization or project to reach its goal

Answer 91

CSFs help link business initiatives or processes with selling, designing, developing, and adopting solutions and services

Answer 92

CSFs should receive special and continual attention from management in order to help the organization be effective

Answer 93

Increasing manufacturing efficiency at a rate above increases in supplies

Answer 94

Attracting and retaining more highly qualified staff versus competitors

Answer 95

Providing a holistic perspective to the core business drivers and business outcomes

Answer 96

Matching customer retention rate to customer retention objective

Answer 97

Selling a greater share of profitable products to our customers

Answer 98

Stakeholder Relationship

Answer 99

Neurolinguistics Programming

Answer 100

Stakeholder Management

Answer 101

Customer Relationship Management

Answer 102

Developing market research.

Answer 103

Moving the customer towards positive decisions about IT investments and initiatives

Answer 104

Classifying customer segments.

Answer 105

Identifying key stakeholders.

Answer 106

Influence/Authority

Answer 107

Power/Influence

Answer 108

Interest/Empathy

Answer 109

Interest/Support

Answer 110

Consensus/Support

Answer 111

It shows relationships of power among executives.

Answer 112

It displays the risk position of future investments.

Answer 113

It shows current and optimal future state.

Answer 114

It is a visual picture.

Answer 115

It shows quantitative information about stakeholder requirements.

Answer 116

It shows differences among stakeholders.

Answer 117

Business requirements are managed by stakeholders.

Answer 118

Business requirements support specific business objectives.

Answer 119

Business requirements are prioritized in compliance with influence dynamics.

Answer 120

Business requirements are dynamic in nature and change over time.

Answer 121

Business requirements are always defined inside a line of business.

Answer 122

Understanding the customer's business model changes the way you interact with your customer.

Answer 123

Understanding the customer's business model provides control and assessment of project challenges.

Answer 124

Understanding the customer's business model helps track progress through outcomes.

Answer 125

Understanding the customer's business model is used to address the sales force mindset.

Answer 126

Segmented solutions designed for their specific outcomes make it easier for them to be more relevant to their company's business challenges.

Answer 127

Customers define how they want to measure success, and we work with them to turn this into metrics and a plan to achieve results.

Answer 128

As your conversations become more focused on their business challenges and value, customers will see you as a problem solver and not just a sales person.

Answer 129

With the comprehensive solution addressing their whole infrastructure, it is easier for customers to see value and progress, see gaps and what is next, and manage their IT investments.

Answer 130

Because it accelerates the time to market of new products and solutions while maintaining a reasonable cost structure.

Answer 131

Because this way you can establish fixed business goals and priorities and facilitate the deployment project management.

Answer 132

To reduce complexity for stakeholders, it is easier for them to describe the benefits and to influence others to gain support.

Answer 133

Because it keeps the value proposition unchanged, it is easier for stakeholders to claim for accountability.

Answer 134

Bring digital value to customers, suppliers, partners (ease of doing business).

Answer 135

Reduce the sales force and customer interaction.

Answer 136

Transform the customer experience.

Answer 137

Reduce Operating Expenses and increase Capital Expenditures.

Answer 138

To establish a framework for increasing revenue in the customer business and under project management control.

Answer 139

To define the way the customer business affects the value to their solutions and services.

Answer 140

To explain the competitive advantage of the customer business by comparing certain factors available to them.

Answer 141

To help understand how different facets of the customer business affect their value proposition.

Answer 142

It is a mandatory tool in every business school.

Answer 143

Business models are the same across industry verticals.

Answer 144

Understanding the customer business model is essential for determining the right business outcomes.

Answer 145

Each organization has multiple business models.

Answer 146

Business structure

Answer 147

Sales people

Answer 148

Business development teams

Answer 149

Business value proposition

Answer 150

Strategic Analysis

Answer 151

Capital Expenditures, Operating Expenses.

Answer 152

Internal Return Rate, Discount Rate.

Answer 153

Payback, Chargeback.

Answer 154

Capital Expenditures, Working Capital.

Answer 155

Chargeback, Showback.

Answer 156

Competing stakeholder goals and expectations.

Answer 157

Difficulty to determine external value.

Answer 158

Financial resources are distributed across functional areas.

Answer 159

Competitive analysis is often incomplete.

Answer 160

IT adoption and implementation may have long business cycles.

Answer 161

It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing present value from a technology solution by the cost of that technology solution.

Answer 162

It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing total investment from a technology solution by the cost of that technology solution.

Answer 163

It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing net return from a technology solution by the margin of that technology solution.

Answer 164

It is defined as the financial benefits derived from services and solutions, and it is expressed as a percentage of dividing net return from a technology solution by the cost of that technology solution.

Answer 165

Business, Functional, Strategic, Tactical

Answer 166

Strategic, Tactical, Operational, Procedural

Answer 167

Functional, Operational, Administrative, Strategic

Answer 168

Business, Technical, Functional, Transitional

Answer 169

A technology gap analysis of the organization's infrastructure.

Answer 170

The list of CSFs and KPIs of the organization.

Answer 171

The analysis of the consumption model that the customer is looking to implement.

Answer 172

A study of the impact that the current state of technology has on the business.

Answer 173

Make a list of the CSFs and KPIs of the organization.

Answer 174

Interview the different stakeholders and confirm with them.

Answer 175

Understand the customer's services portfolio.

Answer 176

Understand the customer's value proposition.

Answer 177

Per-seat licensing

Answer 178

Concurrent-use licensing

Answer 179

Volume licensing

Answer 180

Pay As You Go

Answer 181

It does not specify individual users, so any user can access the service.

Answer 182

It provides the organization with an agreed number of users.

Answer 183

The costs are directly related to usage, not quantity of users.

Answer 184

The enterprise pays as it acquires services.

Answer 185

Multilayer Switching

Answer 186

Remote Expert

Answer 187

Plant Floor Control Network

Answer 188

Internet of Everything

Answer 189

Remote Expert

Answer 190

Advanced Routing

Answer 191

Service Provider Network Infrastructure

Answer 192

Plant Floor Control Network

Answer 193

Multilayer Switching

Answer 194

Advanced Routing

Answer 195

Data Center and Virtualization

Answer 196

Multilayer Switching

Answer 197

Internet of Everything

Answer 198

Remote Expert

Answer 199

Service Provider Network Infrastructure

Answer 200

Reduced OPEX.

Answer 201

Reduced CAPEX.

Answer 202

Reduced ROI.

Answer 203

Reduced TCO.

Answer 204

Reduced Chargeback.

Answer 205

By the fast technology acquisition options for the customers.

Answer 206

Providing an organization with the right to use the technology and service without the need for purchasing it.

Answer 207

Providing an organization with various options for the types of services to deploy.

Answer 208

Depending upon what the business is seeking, each type of service has different financial implications for business outcomes.

Answer 209

Cost of accounting and tracking

Answer 210

Software asset and management

Answer 211

Cost of Hardware and Software

Answer 212

Auditing and control

Answer 213

Chargeback and Showback

Answer 214

It varies, depending on the technology solution or service

Answer 215

Provides feedback on progress towards settled goals.

Answer 216

Compliance of certain industries regulations.

Answer 217

Help companies monitor its past state.

Answer 218

To reward and to discipline employees.

Answer 219

Responsive / non-responsive.

Answer 220

Different performance expectations.

Answer 221

Profit, growth and control.

Answer 222

Critical / non-critical.

Answer 223

Monitor and control.

Answer 224

Improved customer satisfaction

Answer 225

Increased IT service performance

Answer 226

Lower IT asset obsolescence

Answer 227

Revenue growth

Answer 228

Lower OPEX

Answer 229

Increased IT asset utilization

Answer 230

Recurring revenue stream

Answer 231

Lower initial investment

Answer 232

Higher ROI from investment

Answer 233

Increased value of company

Answer 234

Long-term business cycles benefits

Answer 235

Revenue from this model could increase in 25%.

Answer 236

Revenue from this model is immediate.

Answer 237

Revenue from this model is realized over a longer period of time.

Answer 238

Revenue from this model is three times bigger than in the traditional product selling.

Answer 239

Operational costs

Answer 240

Real costs

Answer 241

Hidden costs

Answer 242

Recurring costs

Answer 243

Perceived costs

Answer 244

Prepare, Plan, Design, Implement, Operate, Optimize.

Answer 245

Past, Present, Future.

Answer 246

Previous, Present, Posterior.

Answer 247

Before, In Between, After.

Answer 248

It allows effective interaction between stakeholders.

Answer 249

Can help mitigate the intrinsic risks within negotiation.

Answer 250

It allows other strengths to create maximum impact.

Answer 251

Can help lessen the impact of business weakness.

Answer 252

Ability to create personalized "briefcases" of content that you can save once, and access from any device.

Answer 253

Single place to find business proposals and instructor led training related to Cisco Partners.

Answer 254

Access to kits of bundled content including IOS images and more.

Answer 255

Trusted, up-to-date, and relevant content displayed using comprehensive, powerful search capabilities.

Answer 256

Innovation, Industries, Incentives.

Answer 257

Line of Business, Vertical, Business Outcome.

Answer 258

Industry markets, Business Outcome, Technology Innovation.

Answer 259

Line of Business, Vertical, Business Value.

Answer 260

Understanding stakeholder interest helps sales people present solutions in the right business or technical language and context.

Answer 261

Aligning the message to the audience requires an understanding of stakeholders' audience goals and ensure a good business proposition.

Answer 262

Matching business needs to outcomes helps sales people present solutions in the right business or technical language and context.

Answer 263

Aligning business goals and technical goals ensure sales people present solutions in the right business or technical language and context.

Answer 264

The stakeholders' agenda about the business goals.

Answer 265

The stakeholders interest in results which you are seeking to drive.

Answer 266

The stakeholders' chain of command.

Answer 267

The stakeholders' degree of influence and power.

Answer 268

Commitment

Answer 269

Relationship & Distribution

Answer 270

Relationship & Communications

Answer 271

Best Alternative

Answer 272

Interests, Agenda & Normative

Answer 273

Interests, Options & Legitimacy

Answer 274

Alternatives, Opportunities & Legitimacy

Answer 275

Working environment characteristics?

Answer 276

Existing relationship?

Answer 277

Compliance with ISO 20K?

Answer 278

Understanding of own and others interests?

Answer 279

Consequences of not reaching agreement or support?

Answer 280

Be aware of people's time and length of presentation.

Answer 281

Organize the presentation so that the message is clear and key points emerge early.

Answer 282

Prepare carefully the agenda and the objectives definitions.

Answer 283

Use the right verbal and corporate language.

Answer 284

Know your audience and what is of interest to them.

Answer 285

Share your findings about stakeholder analysis with the audience.

Answer 286

Structure the content to the audience – one size does not fit all.

Answer 287

Address key motivators, business drivers, and the value that business outcomes bring to the customer.

Answer 288

Prioritize lines of business, strategic plan and operating issues.

Answer 289

Create the presentation in terms that the audience understands.

Answer 290

Use consistent formats and designs that the audience is familiar with.

Answer 291

Achievable Business plan

Answer 292

Shared risks with the vendor

Answer 293

Increased services and solutions

Answer 294

Realizable outcomes

Answer 295

Simplify IT complexity

Answer 296

Tactic: Use evidence; Audience type: Critical.

Answer 297

Tactic: Use evidence; Audience type: Uninformed.

Answer 298

Tactic: Build a bond; Audience type: Sympathetic.

Answer 299

Tactic: Build a bond; Audience type: Hostile.

Answer 300

Tactic: Acknowledge the view; Audience type: Critical.

Answer 301

increased net present value

Answer 302

reduced capital expenditures

Answer 303

increased chargeback

Answer 304

increased total cost of ownership

Answer 305

the ability to create personalized "briefcases" of content

Answer 306

a single place to find business proposals and instructor-led training

Answer 307

access to kits of bundled content, including IOS images and more

Answer 308

it enhances the selling process for seller and the customer

Answer 309

industry markets, technology innovation, and business incentives

Answer 310

line of business, technology innovation, and business outcomes

Answer 311

industry markets, technology innovation, and business outcomes

Answer 312

line of business, industry markets, and realized business value

Answer 313

It helps sales professionals to present solutions in the right business or technical language and context.

Answer 314

It aligns the stakeholder audience's goals with a good business proposition.

Answer 315

It helps move stakeholders from their current to their optimal positions.

Answer 316

It ensures that the sales professional identifies the appropriate key performance indicators for outcomes.

Answer 317

to explore how technology innovation yields new revenue and lowers costs

Answer 318

to help make a retailer aware of a restocking need while more quickly relying on human interaction

Answer 319

to help business more effectively deploy, absorb, and adopt technologies

Answer 320

to enable customers to complete marketing research as part of their investment funds

Answer 321

to help business reduce the total cost of ownership for IT

Answer 322

improving agility and the ability to deploy innovative services for end users

Answer 323

developing and enabling new business processes, markets, and customer interactions

Answer 324

taking advantage of new technology to increase business relevance

Answer 325

using next-generation IT to increase service quality and reduce risk, complexity, and costs

Answer 326

Customer Relationships

Answer 327

Development Plan

Answer 328

Value Proposition

Answer 329

Revenue Streams

Answer 330

Key Policies

Answer 331

a percentage of dividing net return from a technology solution by the cost of that technologysolution

Answer 332

a percentage of dividing total investment from a technology solution by the costof that technology solution

Answer 333

a percentage of dividing net return from a technology solution by the margin of that technologysolution

Answer 334

a percentage of dividing present value from a technology solution by the cost of that technologysolution

Answer 335

to provide a clear way to discuss services that all customers need

Answer 336

to raise awareness of Cisco Services relevancy to go beyond break/fix support

Answer 337

to enhance the sales experience for an account manager

Answer 338

to raise customer expectations of possible outcomes from larger IT investments

Answer 339

metrics and measurement

Answer 340

project management milestones

Answer 341

specific timeframe and milestones

Answer 342

communication procedures

Answer 343

Include a detailed business strategic plan

Answer 344

Describe the project definition.

Answer 345

Explain technology innovations.

Answer 346

Identify the customers’ care-abouts.

Answer 347

connecting people for measuring the usage trends of services

Answer 348

delivering the services to the right person at the right time

Answer 349

leveraging data into more useful information for decision making

Answer 350

having physical devices and objects connected to the internet

Answer 351

Organizations want more from their IT solutions which respect to value, time-to-market, and measurable outcomes.

Answer 352

Organizations want to improve the chain of value based on the cost of IT solutions they provide.

Answer 353

Organizations want to develop marketing and communicational strategies in order to sell more efficiently.

Answer 354

Organizations want to offer a renewed portfolio in order to increase share value.

Answer 355

Because understandingthe concerns, interests, power, and influence of stakeholders enables successful stakeholder engagement.

Answer 356

Because stakeholders consists of partners who are either part of the organization or are external to the organization.

Answer 357

Because stakeholder strategy influence business needs and their involvement in a project to change them

Answer 358

Because relevant and potential stakeholders exist across customers’ and sales professionals’ organizational and functional roles.

Answer 359

The product approach answers the question of what product is needed, while the outcomes approach answers what capabilities are needed to achieve the solutions.

Answer 360

The product approach answers the question of how progress is displayed and correctly communicated, while the outcomes approach answers what the business objectives services must be included in each solution.

Answer 361

The product approach answers the question of what product is needed, while the outcomes approachanswers what the business objectives anddesired outcomes are.

Answer 362

The product approach answers the question of what capabilities are needed to deliver product & services, while the outcomes approach gives ananswer towhat the business rules and capabilities are.

Answer 363

Define ways to move stakeholders from their current to future position.

Answer 364

Identifycustomer stakeholders.

Answer 365

Define absolute power and interest of stakeholders.

Answer 366

Generate consensus among stakeholders.

Answer 367

role in company

Answer 368

purchasing power

Answer 369

degree of interest

Answer 370

size of budget

Answer 371

degree of influence

Answer 372

business model canvas

Answer 373

principled negotiation

Answer 374

seven elements

Answer 375

stakeholder analysis matrix

Answer 376

executives

Answer 377

influencers

Answer 378

gate keeper

Answer 379

decision makers

Answer 380

New mindset and new capabilities

Answer 381

Reduced CAPEX and lower project costs.

Answer 382

Increased accountability and a better understanding of resource use.

Answer 383

Process efficiencies and faster time to market for new solutions.

Answer 384

To help the sales force develop new marketing strategies.

Answer 385

To provide additional information on Cisco solutions and services.

Answer 386

To enhance the technology experience and influence the customer.

Answer 387

To improve the proposal and provide the bill of materials to the customer.

Answer 388

To help the sales force with the selling process.

Answer 389

technological

Answer 390

auditing and control

Answer 391

cost of hardware and software

Answer 392

software asset and managed

Answer 393

cost of accounting and tracking

Answer 394

quality assurance management

Answer 395

chargeback and showback

Answer 396

Identify gaps for upgrading Cisco products.

Answer 397

Identify gaps that provideopportunities for new services and solutions.

Answer 398

Identify new cloud-based technologies.

Answer 399

Identify the new stakeholders.

Answer 400

It allows other strengths to create maximum impact.

Answer 401

It lessen the impact of business weakness.

Answer 402

It helps mitigate the intrinsic risks with negotiation.

Answer 403

It allows effective interaction between stakeholders.

Answer 404

Multilayer Switching

Answer 405

Collaboration

Answer 406

Advanced Routing

Answer 407

Connected Reactive Maintenance

Answer 408

Connected Mobile Workforce

Answer 409

Connected Platforms

Answer 410

CMX Digital Experience

Answer 411

Secure Ops

Answer 412

Connected Enterprise Resources

Answer 413

Functional Area Management

Answer 414

Finding Investors

Answer 415

Technical Professionals

Answer 416

Executive Management

Answer 417

Strategic Executives

Answer 418

Operative Professionals

Answer 419

Lower maintenance contract cost

Answer 420

Improved customer satisfaction

Answer 421

Lower purchase price of IT assets

Answer 422

Faster time to market for new solutions

Answer 423

improve operations

Answer 424

encourage consumption

Answer 425

acquire technology

Answer 426

access new cloud services

Answer 427

Technological Development

Answer 428

Key Performance Indicators

Answer 429

Firm Infrastructure

Answer 430

Capital Expenditures

Answer 431

Human Resource Management

Answer 432

Operating Expenses

Answer 433

business model canvas

Answer 434

business outcomes canvas

Answer 435

business model outcomes

Answer 436

business canvas approach

Answer 437

KPIs are set according to magnitude and urgency

Answer 438

KPIs must be strategic and tactical in nature

Answer 439

KPIs measure progress against goals

Answer 440

KPIs can be financial, managerial, or operational

Answer 441

KPIs define what needs to happen to achieve desired results within a timeframe

Answer 442

Enabling rapid growth to new markets & geographies

Answer 443

Managing technology obsolescence

Answer 444

Managing technology innovation

Answer 445

Saving OpEx shifting to predicable CapEx

Answer 446

increased business performance

Answer 447

enhanced accountability

Answer 448

real-time business intelligence

Answer 449

higher service availability

Answer 450

makes better use of legacy investments

Answer 451

brings improvements to businesses and people

Answer 452

discrete focus on top industries health and finance

Answer 453

compensates for errors in business process design

Answer 454

CSFs describe what is needed by an organization or project to reach its goal.

Answer 455

CSFs receive special and continual attention from management.

Answer 456

CSFs are quantitative in nature and focus stakeholder relationships

Answer 457

CSFs link business initiatives to adopt solutions and services

Answer 458

additional teams to implement solutions in a timely manner

Answer 459

relationships with key Cisco personnel

Answer 460

a large customer base for which to sell Cisco services

Answer 461

Cisco expertise and the ability to have specializations in certain practice areas

Answer 462

negotiation and communication

Answer 463

transformative networking mindset

Answer 464

outcome-based mindset

Answer 465

lateral thinking

Answer 466

critical thinking

Answer 467

conflict management and resolution

Answer 468

What are your business objectives for this project/initiative?

Answer 469

What tools are you looking for, to better measure your ROI?

Answer 470

What services do you need?

Answer 471

Which Cisco products best fit your goals?

Answer 472

How stakeholders receive information and what information they want to receive.

Answer 473

What information is communicated to stakeholders in a timely fashion.

Answer 474

The stakeholder influencers, decision makers,and participating individuals throughout the process.

Answer 475

The degree of affinity stakeholders have related to risk.

Answer 476

too many stakeholders

Answer 477

lack of a business model canvas

Answer 478

poor stakeholder management

Answer 479

lack of budget

Answer 480

organization chart

Answer 481

decision-making process

Answer 482

current technology plan

Answer 483

customer value proposition

Answer 484

To ensure that the model being considered is the best fit for the required number of users.

Answer 485

to determine what model allows for greater discounts.

Answer 486

To consider the ability of the organization for adapting to the new consumption model

Answer 487

To determine what models will provide the greatest financial benefits and business outcomes

Answer 488

They establish the technical features that the customer value proposition must include.

Answer 489

They establish the technical strategy customer needs to follow to double the business size.

Answer 490

They establish what the business needs to do in order to reduce time to market.

Answer 491

They establish the business strategy that the customer must follow to accelerate their go to market.

Answer 492

Identifying the least complex activities

Answer 493

Analyzing their business context and industry vertical

Answer 494

Looking for business outcomes that span the value chain

Answer 495

Defining the right KPIs for each activity

Answer 496

Increase certainly about business objectives alignment.

Answer 497

Manage and migrate risks.

Answer 498

Best performance and cost reduction.

Answer 499

Maximum relevance, clarity and impact.

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