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the interconnections and interdependence between two individuals
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the exchange of verbal and nonverbal messages between two people who have a relationships and are influenced by the partner's messages
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a web of relationships that connects individuals to one another
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a small social group bound by ties of blood, civil contract (such as marriage, civil union, or adoption), and a commitment to care for and be responsible for one another, usually in a shared household
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matching hypothesis
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inclusion
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family
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friendship
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a close and caring relationship between two people that is perceived as mutually satisfying and beneficial
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a deep affection for and attachment to anther person involving emotional ties, with varying degrees of passion, commitment, and intimacy
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closeness and understanding of a relational partner.
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the theory that communicators use unique language and stylistic cues in their online message to develop relationships that are just as close as those that grow from face-to-face content; because using text takes time, it takes longer to become intimate.
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attraction-similarity hypothesis
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inclusion
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social information processing theory
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hyperpersonal communication
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a phenomenon surrounding online communication in which a lack of proximity, visual contact, or nonverbal cues results in exaggerated perceptions.
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to involve others in our lives and to be involved in the lives of others
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inclusion
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friendship
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matching hypothesis
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relational network
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a state of physical nearness
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proximity
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rewards
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costs
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bonding
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the belief that the extent to which e project ourselves onto another person is the direct result of the attraction we feel for that person
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the theory that we speak relationships with others who have comparable levels of attractiveness
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the theory that two individuals who hail from the same ethnic group are more genetically similar than two individuals from different ethnic groups
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a theory that explains the process of balancing the advantages and disadvantages of a relationship
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the beneficial elements of a relationship
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the negative elements of a relationship
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5he theory tat when two people meet, their main focus is on decreasing the uncertainty about each other
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observing others without actually interacting
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passive strategies
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active strategies
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interactive strategies
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seeking information from a third party
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passive strategies
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active strategies
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interactive strategies
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communicating directly with one person
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passive strategies
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interactive strategies
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active strategies
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the theory that dialectal tensions are contradictory feelings that tug at us in every relationship
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communication privacy management theory
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social penetration theory
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relational dialects theory
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the theory that partners move from superficial levels to greater intimacy
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social penetration theory
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communication privacy management theory
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relational dialects theory
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an explanation of how people perceive the information they hold about themselves and whether they will disclose or protect it
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social penetration theory
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communication privacy management theory
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relational dialect theory
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tensions that arise when opposing or conflicting goals exist in a relationship; can be external or internal
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readjusting to the need for privacy against the need for self-disclosure and connection when there is a threat to one's private boundaries
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when one or both relational partners maneuver the conversation away from undesirable topics because of the potential for embarrassment, vulnerability, or relational decline
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the stage of a relationship in which one makes contact with another person
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stable stage
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intensifcation stage
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exploratory stage
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initiating stage
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the stage of a relationship in which one seeks relatively superficial information from one's partner
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exploratory stage
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intensification stage
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stable stage
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intiating stage
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the stage of a relationship in which relational partners become increasingly intimate and move their communication toward more personal self-disclosures
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intensification stage
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stable stage
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initiating stage
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exploratory stage
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the stage of a relationship in which it is no longer volatile or temporary; both partners have a great deal of knowledge about one another, their expectations are accurate and realistic, and they feel comfortable with their motives for being in the relationship
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exploratory stage
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initiating stage
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stable stage
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intensification stage
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the process of relational partners "becoming one"
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the process of relational partners sharing formal symbolic messages with the world that their relationship is important and cherished
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the stage at which a relationship begins to come apart
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declining stage
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uncertainty events
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termination stage
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an event or behavioral pattern that causes uncertainty in a relationship
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declining stage
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uncertainty events
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termination stage
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the end of a relationship; may come about by a gradual decline in the relationship or by sudden-death
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declining stage
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uncertainty event
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termination stage
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ways to save or repair a relationship
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repair tactics
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reconcilation
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a repair strategy for rekindling an extinguished relationship
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repair tactics
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reconcilation
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a negative interaction between two or more interdependent people, rooted in some actual or perceived disagreement
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provocation
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conflict
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flaming
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trolling
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the way we engage in conflict and address disagreements with relational partners
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separation
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conflict management
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verbal agressiveness
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random selection
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conflict that is managed effectively
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unproductive conflict
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productive conflict
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conflict that is managed poorly and has a negative impact on the individuals and relationships involved
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productive conflict
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unproductive conflict
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intentional instigation of conflict; arises when one party demonstrates aggression, a person's identity feels threatened, fairness is lacking, someone you depend on is incompetent, or an important relationship is threatened
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provocation
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separation
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verbal agressiveness
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devil's advocate
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reluctance to discuss certain topics with particular people
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the dominant temper, attitudes, and outlook of relational partners
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communication climate
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cyber-bulling
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cooperative strategies
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separation
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a communication climate in which at least one of the people involved is unclear, vague, tentative, and awkward about the goals, expectations, and potential outcomes of the conflict situation
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uncertain climates
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defensive climates
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supportive climates
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a communication climate in which the people involved feel threatened
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uncertain climates
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defensive climates
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supportive climates
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a communication climate in that offers communicators a chance to honestly and considerately explore the issues involved in the conflict situation
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uncertain climates
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supportive climates
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defensive climates
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the posting of online messages that are deliberately hostile or insulting toward a particular indidvual
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flaming
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trolling
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cyber-bulling
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the posting of provocative or offensive messages to whole forums or discussion boards to elicit some type of general reaction
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flaming
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trolling
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cyber-bullying
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multiple abusive attacks on individual targets conducted through electronic channels
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trolling
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flaming
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cyber-bullying
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strategies that people use to try to prevent or avoid direct conflict
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cooperative strategies
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challenging strategies
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escapist strategies
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strategies that promote the objectives of the individual who uses them, rather than the desires of the other person or the relationship
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challenging strategies
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escapists strategies
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cooperative strategies
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attacks on individuals, rather than on issues
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verbal aggressiveness
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probing
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devil's advocate
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asking questions that encourage specific and precise answers
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devil's advocate
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probing
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verbal aggressiveness
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a role that involves pointing out worst-case scenarios
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verbal aggressiveness
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probing
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devil's advocate
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a way to resolve conflict in which both parties must give up something to gain something
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a way to reach compromise whereby one partner offers something of equal value in return for something he or she wants
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a way to reach compromise that entails choosing one of two options at random, such as by a coin toss
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separation
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random selection
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removing oneself from a conflicted situation or relationship
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random selection
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separation
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a collection of more than two people who share some kind of relationship, communicate in an interdependent fashion, and collaborate toward some shared purpose.
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self-directed team work
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team
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norms
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group
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a long-lasting group that forms around the relationships that mean the most to its members
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primary group
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support group
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social group
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a group in which membership offers opportunities to form relationships with others
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primary group
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social group
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support group
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problem-solving groups
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a set of individuals who come together to address personal problems while benefiting from the support of others with similar issues
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primary group
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support group
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social group
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study groups
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a group with a specific mission
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problem-solving groups
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team
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primary group
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support group
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groups that are formed for the specific purpose of helping srudent prepare for exams
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team
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social groups
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study groups
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self-directed team work
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a group that wors together to carry ut a project of specific endeavor or to compete against other teams
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a group of skilled workers who take responsilbity for producing high quality finished work
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self-directed team work
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performing
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cohesion
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networks
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the stage of group develpkent in wich group members try to negotiate who will be in charge and what the groups goals will be.
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the stage of group development in which members inevitably beginex epriencing conflicts over issues such as who will lead the group and what roles members will play
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the stage of group develpment in which members establish agreed-upon norms that govern expected behavior
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recurring patterns of behavior thinking that come tobe accepted ina group as the "usual" way of doing things
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norms
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cohesion
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cliques
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networks
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the stage of group development in which members combine their skills and knowledge to work toward the group/s goals and overcome hurdles
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the stage of group developmetn in which members reflect on their accomplishments and failures as well as determine whether the group will disassemble or take on another project.
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a small subgroup of individuals who have bonded together withina group; also called coalitions
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cliques
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countercoalition
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social loafing
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subgroups that are positioned against other subgroups
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cliques
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countercoalition
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social loafing
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failure to invest the same level of effort in the group that people would put in if they were working alone or with one other person
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countercoalition
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cliques
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social loafing
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a pattern of interaction that governs who speaks with whom in a group and about what
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networks
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cliques
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group
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team
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a netowrk in which information is passed from one member to the next rather than shared among members
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chain networks
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all-channel networks
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wheel network
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a network in which all members ar ena equal distance from one another and all members interact with each other
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all-channel networks
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wheel netweorks
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chain networks
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a network in which all group members share their information with one central individual, who then shares the information with the rest of the group
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wheel networks
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all-channel networks
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chain networks
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roles that areconcerned with the accomplishment of the group's goals
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social roles
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tasks roles
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anti-group roles
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groups that evolve to reflect individual members' personality traits and interests.
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tasks roles
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social roles
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anti-group roles
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roles that create problems because they serve individual members' priorities at the expense of the overall group's needs
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social roles
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anti-group roles
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task roles
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the degree to which group members have bonded, and consider themselves to be on entity
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role conflict
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cohesion
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groupthink
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a situation that arises in a group whenever expectations for members' behavior are incompatible
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groupthink
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role conflict
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cohesion
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a situation in which group members strive to maintian cohesiveness and minimize confict by refusing to critically examine ideas, analyze proposals, or test solutions
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groupthink
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cohesion
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role conflict
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the abiltiy to direct or influence others behaviors and thoughts toward a productive end
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leadership
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bullying
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cognitive forces
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agenda
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power that comes frfom an individuals role or title
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expert power
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reward power
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coercive power
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legitimate power
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referent power
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the act of using manipulation, threats, intimidation, or violence to gain compliance
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reward power
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coercive power
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legitimate power
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referent power
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expert power
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power that derives from an individual's capacity to provide rewards
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coercive power
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legitimate power
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referent power
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reward power
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expert power
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power that comes form the information or knowledge that a leader possesses
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coercive power
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legitimiate power
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reward power
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expert power
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referent power
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power that stems from admiration, respect, or affection that followers have for a leader
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coercive power
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expert power
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legitimate power
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referent power
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reward power
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a leader who controls the group's communication by conveying specific instruction to members
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a leader who views group memebrs as equals, welcomes their opinions, summarizes points that have been raised,a dn idnetifies problems that need discussion rather than dictating solutions
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a leader who tends to group members' emotional needs.
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a leader who sets challenging goalsand communiction high expectations and standards to members
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behaviors such as harsh criticism, name-calling, gossip, slander, personal attacks, or threats to safety or job security, used to try to acquire and keep control obver an entire group or individual members within a group
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group members thoughts and beliefs, which effect of members percieve, interpret, evaluate, store, and retrieve information, and in turn, influence the groups decisions
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cognitive forces
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psychological forces
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social forces
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group standards for behaviors that influence group decision making
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social forces
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cognitive forces
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psychological forces
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group members personal motives, emotions, attitudes, and values
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cognitive forces
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social forces
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psychological forces
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a plan for a meeting that details the subject and goal, logistics, and a schedule.
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agenda
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nonbinding-straw poll
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an informal vote on a decision that can help a group move forward when time is an issue
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nonbinding-straw poll
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agenda