Frage 1
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Philosophy uses a red-, white-, and pink-striped cylinder box to promote its holiday bodywash and lotion with a candy-cane scent. The packaging is designed to increase sales during the holiday season. This is an example of which factor affecting consumer buying behavior?
Antworten
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Cultural
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Personal
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Psychological
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Social
Frage 2
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Homewood Homebuilders purchases lumber to build homes. The home builder is an example of which category of business customers?
Antworten
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Governments
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Institutions
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Producers
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Resellers
Frage 3
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Wachovia has policies that guide operational behavior. Employees are expected to conduct business within those guidelines. This is an example of which aspect of business buying behavior?
Antworten
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Business ethics
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Buying situations
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Customer service
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Evaluation criteria
Frage 4
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In the U.S. it is appropriate to greet others by shaking hands. This is an example of which factor affecting consumer buying behavior?
Antworten
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Cultural
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Personal
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Psychological
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Social
Frage 5
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Alesha is familiar with the Citgo brand of gas and purchases from the same gas station each time. This is an example of which category of consumer decision making?
Antworten
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Cultural
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Extensive
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Limited
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Routine
Frage 6
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Marketing seasonal body wash scents during the holiday season increases sales. This is an example of which factor affecting consumer buying behavior?
Antworten
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Cultural
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Personal
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Psychological
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Social
Frage 7
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Christian Louboutin is famous for expensive designer shoes with a red sole. Many celebrities enjoy wearing his shoes with short dresses to show off the red sole. Ashley decides to buy a pair of these shoes based on this trend. This is an example of which factor affecting consumer buying behavior?
Antworten
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Cultural
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Personal
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Psychological
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Social
Frage 8
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A local hospital contracts with premier landscaping service to maintain its lawn and gardens. This is an example of which category of business customers?
Antworten
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Government
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Institutions
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Producers
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Resellers
Frage 9
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A new doughnut company purchases a doughnut manufacturing machine. As part of the benefits to the company, the supplier installs the machine, trains the new owners, and services the machine on a monthly basis. This is an example of which aspect of business buying behavior?
Antworten
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Business ethics
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Buying centers
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Buying situations
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Evaluation criteria
Frage 10
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Jim typically buys Diet Coke soda. However, friends have started making comments about his boring soda selection. Jim decides to try a new soda, but wants to read all of the nutritional facts before making his choice. This is an example of which category of consumer decisionmaking?
Antworten
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Cultural
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Extensive
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Limited
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Routine
Frage 11
Frage
A local car dealership is sending out a survey to all recent business purchasers of new cars. The purpose of the survey is to measure satisfaction and perception of the buying experience. This is an example of which aspect of business buying behavior?
Antworten
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Business ethics
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Buying situations
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Customer service
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Evaluation criteria
Frage 12
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Norma goes to Food Lion to purchase Country Crock margarine, the brand she always purchases. Because the store is out of her preferred brand, she compares brands and selects one based on low cholesterol. This is an example of which factor affecting consumer buying behavior?
Antworten
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Cultural
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Extensive
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Limited
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Routine
Frage 13
Frage
Alex plans to purchase a car. He spends much time researching the various brands, makes, and models, of cars in his price range. This is an example of which category of consumer decision making?
Antworten
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Cultural
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Extensive
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Limited
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Routine
Frage 14
Frage
Dunkin’ Donuts purchases the same coffee from the same supplier on a regular basis. It has established a contract and purchases the coffee in large quantities. This is an example of which aspect of business buying behavior?
Antworten
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Business ethics
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Buying situations
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Customer service
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Evaluation criteria
Frage 15
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Pillsbury’s Slice and Bake cookie dough targets working moms between the ages of 28 and 42 who are busy and pressed for time. It places ads for the cookie dough in Working Mother magazine. This is an example of which factor affecting consumer buying behavior?
Antworten
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Cultural
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Personal
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Psychological
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Social
Frage 16
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A local dentist office wants more fashion-forward uniforms to wear at work. It decides to order from Old Navy. What is the next step in the buying decision process for it to take?
Frage 17
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Billy wants to purchase a new SUV. After looking at all SUVs, he eliminates all that are not hybrids. He begins to compare fuel efficiency, seating, safety, and price. What is the next step in the buying decision process for Billy to take?
Frage 18
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Heather normally uses a popular brand of cosmetics, but recently started having problems anytime she wears the makeup. At the drugstore, Heather gathers information about other cosmetics companies and compares them to the products she is using. What is the next step in the buying decision process for Heather to take?
Frage 19
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Vitamin Water purchased a new water purification system to be used in its production facility. What is the last step in the buying decision process for it to take?
Frage 20
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John is starting a landscaping business. He understands that he does not have many of the tools for the day-to-day operations of the business. What is the next step for John to take in the buying decision process?
Frage 21
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The Charlotte Hornets are dissatisfied with its current scoreboards in the arena. What is the next step in the buying decision process for the Hornets to take?
Frage 22
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Dunkin Donuts asked suppliers to send in proposals for a new variety of coffee. What is the next step in the buying decision process for it to take?
Frage 23
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Kate enjoys using her laptop, but feels it is getting outdated, and she is ready for an upgrade. What is the next step for Kate to take in the buying decision process?
Frage 24
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Amy is in the market to purchase a new washer and dryer. She is investigating brands, makes, and models that conserve energy and save money. What is the next step in the buying decision process for Amy to take?
Frage 25
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A new company decided it will market its strongest product on one radio station. This is an example of which target marketing strategy?
Antworten
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Undifferentiated or mass
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Concentrated or niche
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Multi-segment
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One-to-one or individual
Frage 26
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A local Italian restaurant advertises the introduction of a low-carb menu that is not offered by any other local restaurant. This is an example of which positioning strategy?
Antworten
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Product differentiation
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Perceptual mapping
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Positioning bases
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Repositioning
Frage 27
Frage
Lowes is targeting consumers living in the Southwest with a new product offering. It is segmenting the consumer market based on which component?
Antworten
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Demographics
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Geographics
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Psychographics
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Usage rate
Frage 28
Frage
A company is targeting consumers who have not purchased its products for several months. It is segmenting the consumer market based on which component?
Antworten
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Demographics
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Geographics
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Psychographics
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Usage rate
Frage 29
Frage
Vitamin Water is targeting consumers who purchase its products in large quantities. It is segmenting the consumer market based on which component?
Antworten
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Demographics
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Geographics
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Psychographics
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Usage rate
Frage 30
Frage
Coca-Cola advertised its product on a billboard in Los Angeles. This is an example of which target marketing strategy?
Antworten
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Demographics
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Geographics
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Psychographics
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Usage rate
Frage 31
Frage
Vitamin Water advertises a product called Revive to runners, claiming that it improves recovery time after a long run. This is an example of which positioning strategy?
Antworten
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Product differentiation
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Perceptual mapping
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Positioning bases
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Repositioning
Frage 32
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A company is targeting consumers who enjoys running, reading, and eating healthy foods. It is segmenting the consumer market based on which component?
Antworten
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Demographics
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Geographics
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Psychographics
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Usage rate
Frage 33
Frage
A company is targeting consumers who enjoy attending social events and trendy restaurants, and wearing fashionable clothing. It is segmenting the consumer market based on which component?
Antworten
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Demographics
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Geographics
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Psychographics
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Usage rate
Frage 34
Frage
A company is targeting an older couple earning $82,000 each year with no children. It is segmenting the consumer market based on which component?
Antworten
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Demographics
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Geographics
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Psychographics
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Usage rate
Frage 35
Frage
A company is targeting consumers living in England for a new game show on TV. It is segmenting the consumer market based on which component?
Antworten
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Demographics
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Geographics
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Psychographics
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Usage rate
Frage 36
Frage
Harris Teeter is targeting 35- to 40-year-old, male consumers who earn approximately $42,000 each year. It is segmenting the consumer market based on which component?
Antworten
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Demographics
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Geographics
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Psychographics
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Usage rate
Frage 37
Frage
A company is targeting middle-aged married couples that earn $105,000 each year. It is segmenting the consumer market based on which component?
Antworten
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Demographics
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Geographics
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Psychographics
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Usage rate
Frage 38
Frage
A local coffee shop decided to expand its product offerings to compete with larger chain stores. Which target marketing strategy would best serve the local coffee shop?
Antworten
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Undifferentiated or mass
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Concentrated or niche
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Multisegment
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One-to-one or individual