Complex healthcare services driven by health care trend and patients' needs
Negatively impacted quality of care secondary to inconsistent staffing
Necessity for nurse to meet the need of patients at all times to ensure protection
Establishment of professional nursing practice standards and professional practice
protections
Hospital Nursing
Practice Standards
Professional Obligation and Right
Nurse has the duty and right to act and care in exclusive interests of a patient
Nurse is required to advocate for the patient as circumstances require
Acceptance of Patient Care
Assignment
Qualified direct care registered nurse is required to provide assigned patients with
nursing care that is:
Competent
Safe
Therapeutic
Effective
Health care facility is required to adopt, disseminate to direct care nurses and comply with a
written policy that details the circumstances under which a direct care nurse may refuse a
work assignment.
At the minimum, the policy shall permit a direct care nurse to refuse a
patient assignment with the conditions of:
Insufficiency
Knowledge
Judgement
Compromising/Jeopardizing patient's safety
Skill
Ability
At a minimum, the policy shall permit a direct care nurse to assess an order initiated
by a physician or legally authorized health care professional before implementation
to determine if the order is:
In the best
interests of the
patient;
initiated by a person legally
authorized to issue the
order;
In accordance with
applicable law and
regulation governing
nursing care
At a minimum, the work assignment policy shall contain procedures for the
following:
Reasonable requirements for prior notice to the nurse's supervisor regarding the nurse's request and
supporting reasons for being relieved of the assignment, continued duty or implementation of an
order.
An opportunity for the supervisor to review the specific conditions supporting the nurse's request and
to decide whether to:
Remedy the conditions
Deny the nurse's request to be relieved of the assignment, continued
duty or implementation of an order
Relieve the nurse of the assignment or order
A process that permits the nurse to exercise the right to refuse the assignment, continued on-duty
status or implementation of an order when the supervisor denies the request to be relieved if
The supervisor rejects the request without proposing a remedy or the proposed remedy would be
inadequate or untimely
The complaint and investigation process with a regulatory agency would be untimely to address
concern
The employee, in good faith, believes that the assignment or implementation of an order meets
conditions justifying refusal
Professional Duty of Patient Advocacy
Nurse has the duty to:
Initiate actions to improve patient's health care
Change decisions or activities that are against the patient's wishes
Give the patient the opportunity to make informed decisions
Free Speech
Prohibition against discharge and retaliation for nurses who whistleblow or report unsafe practices/violation of policy,
regulation, rule, or law
Rights guaranteed as essential to effective patient advocacy:
Protected free speech of health care professionals
Essentials to protect health and safety of patients
DO NOT misinterpret protected free speech as authorization to
disclose private and confidential patient information
Exception
Compelled by proper legal process
Required by law
Consented to be the patient
Provided in confidence to regulatory or accreditation agencies or other government entities for
investigatory purposes
Direct Care Registered Nurse-to-Patient Staffing Ratios
Minimum staffing by direct care registered nurses
in accordance with:
Demonstration of
competence in specific
clinical area
Appropriate orientation
Staffing for patient care tasks not requiring a direct care registered nurse is not included within these
ratios, including: Nurse administrators, nurse supervisors, nurse managers, charge nurses and case
managers
No averaging of the number of patients and the total number of direct care registered nurses
intensive care newborn nursery service units: 1 nurse: 2 or fewer infants
Emergency department: only direct care nurses can be assigned to triage and critical trauma patients
(Neonatal)ICU/Critical care unit/Burn unit/Post-anesthesia/Critical care patient in ED/Immediate post-partum: 1:2 or fewer at all times
Conscious sedation/Epidural anesthesia 1:1
Step-down/Intermmediate care: 1:3 or fewer
Hospital Unit Staffing Plam
Acuity-base patient classification system
Development of written staffing plan
Record keeping
Review comittee
Time period for adjustments
Process for staff input
Limitation on administrator nursing service
Minimum requirement for each shift
Temporary nursing agencies
Planning for routine fluctuations
Ethical and legal obligations from nurse to patient's right, advocacy, and protection
Increase in adverse patient outcomes from unsafe staffing practices
Mandating adoption of nurse-to-patient ratio based on individual patient's need
for competent, safe, therapeutic and effective professional nursing care