15243231
Description
Mind Map by Sofia Acosta, updated more than 1 year ago
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Created by Sofia Acosta
over 6 years ago
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COMMUNICATION SKILLS
- Research shows that good
communication skills are a
big factor in job success.
- Your thoughts and ideas
can be misinterpreted if
you can't express
yourself clearly, whether
verbally or in writing.
- That's why it's so
important to understand
how good communication
works, and the barriers
that can get in its way.
- The communication process has
five key elements – the source,
encoding, the channel, decoding,
and the receiver. Your goal is to
make each element work as well
as you can
- How will they likely
respond? People bring their
own situations, ideas and
feelings to your message,
and these will influence
their understanding of it.
- How will they likely
respond? People bring their
own situations, ideas and
feelings to your message,
and these will influence
their understanding of it.
- The communication process has
five key elements – the source,
encoding, the channel, decoding,
and the receiver. Your goal is to
make each element work as well
as you can
- That's why it's so
important to understand
how good communication
works, and the barriers
that can get in its way.
- Your thoughts and ideas
can be misinterpreted if
you can't express
yourself clearly, whether
verbally or in writing.
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