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18888064
Effective Communication by e-mail
Description
Seven strategies for effective communication by email
No tags specified
email etiquette
english
Mind Map by
JUAN FERNANDO ARENAS BUSTAMANTE
, updated more than 1 year ago
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Created by
JUAN FERNANDO ARENAS BUSTAMANTE
over 5 years ago
16
0
0
Resource summary
Effective Communication by e-mail
Minimum amount of sentences
Less is more, try to use 5-sentences tops
State what you want
Skip the niceties
Write about only one thing
Stick to one subject
Leave out the humor
Avoid emoticons, you are not telling a joke
Use "If... then statements"
Anticipate possible answers
Review for ambiguity
Double check the message... It is clear?
Revise for conciseness
Could you do it shorter?
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