null
US
Sign In
Sign Up for Free
Sign Up
We have detected that Javascript is not enabled in your browser. The dynamic nature of our site means that Javascript must be enabled to function properly. Please read our
terms and conditions
for more information.
Next up
Copy and Edit
You need to log in to complete this action!
Register for Free
1961104
communication in business
Description
Mind Map on communication in business, created by Deanne Davis on 04/02/2015.
Mind Map by
Deanne Davis
, updated more than 1 year ago
More
Less
Created by
Deanne Davis
over 9 years ago
3
0
0
Resource summary
communication in business
methods of communication
visual
it would save word or explanation
it would help understanding
it would provide essential additional information
verbal
used if you need an instant response
you want to use your tone of voice or body language to show feelings
you want to keep checking the other persons reaction
the telephone is only suitable for straight forward information
written
it is important there is a permanent record
the information is important
the information is complex
if urgent use fax or emal
if not urgent use latter or send memo
communication channels
internal
team briefing
e-mail
network
reports
memo
notices
face-to-face
external
letters
fax
telephone
e-mail
video
electronic data interchange
advertising
direct mail
internet
conference
causes of poor communication
language problems/ cultural differences
i.e. usages, or use of technical jargon
jumping to conclusions
the reciever may receive what they want to receive rather than what is actually there
lack of interest
the reciever may not be prepared to spend time on the message
competing enviroment
e.g. real noise such as background noise
channel of communication
must be effective
communication is a process which enables information to be passes from one person/group to another
Show full summary
Hide full summary
Want to create your own
Mind Maps
for
free
with GoConqr?
Learn more
.
Similar
C6 Flash cards
Anna Hollywood
Application of technology in learning
Jeff Wall
Biology Unit 1
hannahsanderson1
GCSE English Literature: Of Mice and Men
mia.rigby
Food Technology - Functions of ingredients
evie.daines
Themes in Macbeth
annasc0tt
Cell Organelles and Functions
Melinda Colby
Musical Terms
Abby B
How did the Cold War develop?
E A
What are they doing?
Tamara Urzhumova
Core 1.5 Mechanisms
T Andrews
Browse Library