null
US
Sign In
Sign Up for Free
Sign Up
We have detected that Javascript is not enabled in your browser. The dynamic nature of our site means that Javascript must be enabled to function properly. Please read our
terms and conditions
for more information.
Next up
Copy and Edit
You need to log in to complete this action!
Register for Free
2024653
ITIL V.3
Description
Mind Map on ITIL V.3, created by Leo Carranza on 13/02/2015.
Mind Map by
Leo Carranza
, updated more than 1 year ago
More
Less
Created by
Leo Carranza
over 9 years ago
22
0
0
Resource summary
ITIL V.3
Certificaciones
Foundation Certificate (Certificado Básico)
Practitioner Certificate (Certificado de Responsable)
Manager Certificate (Certificado de Director)
Guía de Mejores Prácticas para la Gestión de Servicios de TI
Aplicable a todo tipo de organizaciones.
Las empresas dependen cada vez mas delas TIC´S
Impactara en diversos usuarios
Basado en:
Servicios
Procesos
Calidad
Orientación al cliente
Independencia de proveedores de TI
Fases
Diseño
Transición
Operación
Mejora continua
Estrategia
Evolución
Porque usar ITIL
Mejora el alineamiento de IT con el negocio
Garantiza el cumplimiento de normativas
Implementar mejores prácticas
Reducir costos
Media attachments
99aecfeb-07d1-4a1a-a697-9e05d4c7a59f (image/jpg)
Show full summary
Hide full summary
Want to create your own
Mind Maps
for
free
with GoConqr?
Learn more
.
Similar
Organic Chemistry
Ella Wolf
Crime and Deviance with sociological methods key terms
emzelise1996
GCSE PE - 1
lydia_ward
Biology AQA 3.1.3 Osmosis and Diffusion
evie.daines
B6 - Brain and Mind OCR
franimal
GCSE Chemistry C1.1 - Fundamental Ideas in Chemistry
chancice.branscombe
Biology Unit 4: Respiration and Photosynthesis
Charlotte Lloyd
Input, output and storage devices
Mr A Esch
Computer Systems
lisawinkler10
Teaching Using GoConqr's Tools
Micheal Heffernan
OP doplnovaci otazky II.
Helen Phamova
Browse Library