24104701
Description
Mind Map by Kevin Wong, updated more than 1 year ago
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Created by Kevin Wong
over 4 years ago
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Achieving Superior
Customer Responsiveness
- Satisfying Customer Needs
- Marketing function that can quickly
communicate customer requests to production
- Efficiency, quality, and
innovation are crucial aspects
- Marketing function that can quickly
communicate customer requests to production
- Customer Focus
- Make employees think of
themselves as customers
- Building superior responsiveness
- Make employees think of
themselves as customers
Media attachments
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