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24104701
Achieving Superior Customer Responsiveness
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Lisbeth Parrales
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lisbeth parrales
Mind Map by
Kevin Wong
, updated more than 1 year ago
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Created by
Kevin Wong
about 4 years ago
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Resource summary
Achieving Superior Customer Responsiveness
Satisfying Customer Needs
Marketing function that can quickly communicate customer requests to production
Efficiency, quality, and innovation are crucial aspects
Customer Focus
Make employees think of themselves as customers
Building superior responsiveness
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