26663525
Description
Mind Map by cristian corredor, updated more than 1 year ago
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Created by cristian corredor
about 4 years ago
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Online
Purchases after
Covid19
- On July survey from Selligent
- North American and Europe.
- Rates ramped up from 28% precovid to
36% in online purchases.
- Rates ramped up from 28% precovid to
36% in online purchases.
- Where
- Investigators
- North American and Europe.
- Global Connected Consumer Index Report
- According to their investigation
- Once life returns to “a new normal"
- Around 39% of people who
answer the survey say they
will mix online and in-store
shopping.
- respondents prefer:
- Real-time on changes or delays related to their purchases.
- Better if mobile or contactless pickup or check-in options.
- Privacy is more relevnt than online experience.
- Product availability.
- Freebies and perks (Promos)
- Flexibility for returns or cancellations.
- Shoppers prioritized essential items while shopping online.
- Curbside pickup options (If available)
- Finally, we conclude customers are going to
spend more time at hom which means even in
new normal life, the trend is more purchases
online. Any industry won`t have any platform
to sell their products online in some years will
be out of the industry
- Finally, we conclude customers are going to
spend more time at hom which means even in
new normal life, the trend is more purchases
online. Any industry won`t have any platform
to sell their products online in some years will
be out of the industry
- Curbside pickup options (If available)
- Shoppers prioritized essential items while shopping online.
- Flexibility for returns or cancellations.
- Freebies and perks (Promos)
- Product availability.
- Privacy is more relevnt than online experience.
- Better if mobile or contactless pickup or check-in options.
- Real-time on changes or delays related to their purchases.
- respondents prefer:
- Around 39% of people who
answer the survey say they
will mix online and in-store
shopping.
- Once life returns to “a new normal"
- According to their investigation
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