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Cross-Cultural Communication

Description

Mapa Mental
FERNANDA AGUIAR
Mind Map by FERNANDA AGUIAR, updated more than 1 year ago
FERNANDA AGUIAR
Created by FERNANDA AGUIAR almost 3 years ago
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Resource summary

Cross-Cultural Communication
  1. Personal Connections
    1. Require
      1. Respect
        1. Trust
          1. Empathy
          2. Benefits
            1. Trust Building
              1. Stronger Bonds
                1. Safer Environments
                  1. Increase in Participation
                2. Cross-cultural teams
                  1. Essentials
                    1. Trust
                      1. Commitment
                        1. Clear Direction
                          1. Team Norms
                            1. Consistency
                              1. Feedback
                            2. Communication styles
                              1. Direct
                                1. Indirect
                                2. Handling conflicts
                                  1. Recommendations
                                    1. Adress them immediately
                                      1. Designate a devil's advocate
                                        1. Ask for pros and cons
                                        2. Essentials
                                          1. Clarity
                                            1. Honest Discussions
                                              1. Respect
                                            2. Cultural Sensitivity
                                              1. Requires
                                                1. Awareness
                                                  1. Adaptation
                                                    1. Possitive Attitude
                                                      1. Acceptance
                                                      2. Avoid
                                                        1. Biases
                                                          1. Negativity
                                                            1. Stereotypes
                                                          2. Setting Expectations and Norms
                                                            1. Benefits
                                                              1. Step Outside Comfort Zones
                                                                1. Structure
                                                                  1. Communication Protocols
                                                                    1. Ensure Participation
                                                                      1. Respectful Environments
                                                                    2. Cultural Intelligence
                                                                      1. Cultural Awareness
                                                                        1. Outsider Thinking
                                                                          1. Emotional Intelligence
                                                                            1. Cultural Adaptation

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