- Organizational Governance
- Human Rights
- Labour practices
-The environment
- Fair operating practices
-Consumer issues
- Community involvement and development
7 Principles
Annotations:
- Accountability
- Transparency
- Ethical behaviour
- Respect for stakeholder interests
- Respect for the rule of law
- Respect for international norms of behaviour
- Respect for human rights
(C) Consumer Issues
(C) Community involvement
and Development
(C) Organizational
Governance
(C) Human rights
(C) Labour practices
(P) Accountability
(P) Ethical Behaviour
(P) Respect for stakeholder interest
(P) Respect for rule of law
EFQM Model
Be more competitive
9 Boxes
Annotations:
- Leadership
- People
- Strategy
- Partnership & resources
- Processes, products & services
- People results
- Customer results
- Society results
- Key results
3 Arrows
Annotations:
- Enablers
- Results
- Learning, creativity and Innovation