8295957
Description
Mind Map by Mrs Hegarty, updated more than 1 year ago
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Created by Mrs Hegarty
almost 8 years ago
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The Consumer Protection Regulations
2000
- Main features: These regulations give consumers rights when they shop via the internet, TV or
telephone or from a magazine. : (0 = online purchasing) Consumers are entitled to clear information
– before they order – about
- The supplier’s name / address
- Cost of the goods
- Delivery costs and arrangements
- How to pay
- How to cancel
- How to cancel
- How to pay
- Delivery costs and arrangements
- Cost of the goods
- The supplier’s name / address
- Protection offered for consumers:
- These regulations entitle customers to cancel an order within seven working days (the first day being
the day after you receive the goods); and to a full refund if the goods or services are not delivered
within 30 days. protects consumers when they shop from TV, internet, telephone, catalogue or
magazine
- ensures consumers receive clear information about suppliers’
details – name, address
- prevents hidden charges in paying for item or delivery
- entitles customers to cancel an order within seven days from
receiving the goods
- entitles them to a full refund if goods or services are not received
within 30 days
- • not Sale and Supply of Goods Act.
- • not Sale and Supply of Goods Act.
- entitles them to a full refund if goods or services are not received
within 30 days
- entitles customers to cancel an order within seven days from
receiving the goods
- prevents hidden charges in paying for item or delivery
- ensures consumers receive clear information about suppliers’
details – name, address
- These regulations entitle customers to cancel an order within seven working days (the first day being
the day after you receive the goods); and to a full refund if the goods or services are not delivered
within 30 days. protects consumers when they shop from TV, internet, telephone, catalogue or
magazine
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