Face refers to a person's sense of favorable self-worth or self-image experienced during communicative situations.
Individualists become frustrated during conflict when their counterparts are unwilling to address the conflict openly and honestly.
To the collectivist, conflict is closely related to the goals or outcomes. Conflict is “end” oriented, in that the collectivist seeks to achieve something.
The person who tries to balance both self-face and other-face needs takes on an accommodating style. This person would probably use a “give-and-take” approach and might propose some middle ground for resolving the conflict.
Facework refers to the communicative strategies employed to manage one's own face or to support or challenge another's face. Facework can be employed to initiate, manage, or terminate conflict.
Research has shown that collectivists tend to prefer facework behaviors that defend the self-face or confront the other.
In Kim's Model of Intercultural Conflict, the macro or societal level of intercultural conflict includes factors that probably are out of the control of the interactants.
Most intercultural conflict involves a certain degree of ethnocentric perceptions and judgments.
Collectivists tend to prefer other-face strategies such as avoiding the conflict, seeking a third party, or giving in to the other.
In low-context cultures, such as the United States, individuals are more likely to separate the conflict issue from the persons involved.
Which of the following is not a part of the micro level of Kim's Model of Intercultural Conflict?
Cognitive simplicity/rigidity
In-group bias
Insecurity/frustration
Dialectal differences
The intermediary level of Kim's Model of Intercultural Conflict refers to:
Defined outside cultural mediators
The actual location and context of the conflict
The status of the interactants involved
None of the above
Which of the following best defines facework?
The communicative strategies employed to manage one's own face or to support or challenge another's face
The communicative strategies employed to attack an opponent's dominant communication style
The communicative strategies employed to attack an opponent's integrating style
The communicative strategies employed to define one's face
One's conflict interaction style is based on two communication dimensions, including:
Integrating and accommodating
Avoiding and dominating
Self-face need and other-face need
Mutual face-need and interface-need
During intercultural conflict, in general, individualists tend to use more ________ styles
dominating
integrative
avoiding
obliging
During intercultural conflict, in general, collectivists tend to use more ___________ styles than individualists.
integrating
acommodating
confrontational
A dominating communication conflict style is associated with a:
High self-face concern and a low other self-concern
High self-face concern and a high other-face concern
Low self-face concern and a low other face
Low self-face concern and a high other-face concern
An avoiding communication conflict style is associated with a:
Low self-face concern and a low other face concern
An integrating communication conflict style is associated with a:
An obliging communication conflict style is associated with a:
Persons in low context cultures, in general, prefer:
Direct communication about the conflict
Indirect communication about the conflict
Self-face communication about the conflict
Other-face communication about the conflict
Persons in high context cultures, in general, prefer:
