Justin Banks
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Quiz on CH11 - Organizational Relationships, created by Justin Banks on 20/08/2014.

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CH11 - Organizational Relationships

Question 1 of 24

1

German managers are known to be specialists for which a technical background is more typical than a formal education. German foremen, supervisors, and managers typically have professional rather than academic degrees.

Select one of the following:

  • True
  • False

Explanation

Question 2 of 24

1

Many Japanese organizations practice a seniority-based wage and promotion arrangement where employees are promoted and compensated based on the number of years they have served the organization.

Select one of the following:

  • True
  • False

Explanation

Question 3 of 24

1

China's Confucian heritage affects how Chinese will approach their business relationships. All relationships are seen as unequal, and one's ethics are directed toward observing these inequalities.

Select one of the following:

  • True
  • False

Explanation

Question 4 of 24

1

Compartmentalization is the most prominent structural feature of Mexican culture—that is, that Mexicans have a tendency to isolate and divide many aspects of their lives into discrete, independent units.

Select one of the following:

  • True
  • False

Explanation

Question 5 of 24

1

Doors are an important cultural symbol to the Germans.

Select one of the following:

  • True
  • False

Explanation

Question 6 of 24

1

Unlike many U.S. or Japanese corporate conglomerates whose global market success is attributable to diversification, many German firms concentrate on specialization—that is, doing one thing and doing it right.

Select one of the following:

  • True
  • False

Explanation

Question 7 of 24

1

Generally, Mexican organizations do not emphasize self-determination on the job. Unlike workers in the United States, Mexicans usually are not rewarded for initiative.

Select one of the following:

  • True
  • False

Explanation

Question 8 of 24

1

Generally, Mexican workers do not wish to call attention to themselves for outperforming a coworker and may be ashamed and embarrassed if recognized above others.

Select one of the following:

  • True
  • False

Explanation

Question 9 of 24

1

Relationships between Mexican managers and their subordinates are generally distant.

Select one of the following:

  • True
  • False

Explanation

Question 10 of 24

1

As a sign of trust and friendship, Arab men may be seen holding hands. During greetings, men kiss on the cheeks.

Select one of the following:

  • True
  • False

Explanation

Question 11 of 24

1

One of the most frustrating aspects for Americans doing business in Mexico is the:

Select one of the following:

  • Spicy food

  • Mexican perception of face

  • Mexican perception of time

  • Hot weather

Explanation

Question 12 of 24

1

China has now surpassed Germany as the largest exporter of:

Select one of the following:

  • Automobiles

  • Beer and ale

  • Agriculture

  • Wool

Explanation

Question 13 of 24

1

In many Chinese organizations the idea of open communication between managers and workers is:

Select one of the following:

  • Encouraged and rewarded

  • Reserved for members of the Communist Party

  • Desired but not practiced

  • Unheard of and thought of as odd and peculiar

Explanation

Question 14 of 24

1

Many Japanese corporations encourage women employees to marry male employees because:

Select one of the following:

  • The company can then implement their anti-nepotism policies forcing the women to retire

  • The majority of Japanese businessmen are too highly paid

  • They can legally pay them less, thereby saving money

  • Japan's constitution requires it

Explanation

Question 15 of 24

1

In Japanese companies, the primary purpose of taiso is to:

Select one of the following:

  • Foster physical fitness

  • Get employees to engage in coordinated activity

  • Punish less productive workers

  • Reward productive workers

Explanation

Question 16 of 24

1

Which of the following managerial traits was endorsed by most Japanese managers?

Select one of the following:

  • Ability to delegate

  • States expectations

  • Good speaker

  • Monitors employees

Explanation

Question 17 of 24

1

In comparison with U.S. managers, Japanese managers use influence tactics that are:

Select one of the following:

  • Direct and concise

  • Guilt oriented

  • Subtle and indirect

  • Punishment oriented

Explanation

Question 18 of 24

1

In Japan, indirect eye contact is a sign of:

Select one of the following:

  • Conflict

  • Disrespect

  • Concentration

  • Deference

Explanation

Question 19 of 24

1

The most prominent feature of German culture that permeates into their organizations is:

Select one of the following:

  • Compartmentalization

  • P-Time orientation

  • Low power distance

  • Collectivism

Explanation

Question 20 of 24

1

Within organizations, many Chinese workers see the manager as:

Select one of the following:

  • A sort of father-like figure who makes decisions and expects obedience from the workers

  • A member of the Communist Party

  • An equal partner in the business

  • Distrustful

Explanation

Question 21 of 24

1

Many German corporations concentrate on:

Select one of the following:

  • Diversification

  • Specialization

  • Utilization

  • Simplification

Explanation

Question 22 of 24

1

In comparison with workers in the United States, Mexican workers:

Select one of the following:

  • Generally are not rewarded for initiative

  • Generally are more individualistic

  • Are paid more

  • Are preoccupied with their careers

Explanation

Question 23 of 24

1

Most Mexican businesses have:

Select one of the following:

  • A decentralized structure incorporating participative management practices

  • A monochronic orientation

  • Low power distance orientation

  • A rigid hierarchy where power is centralized in the person at the top

Explanation

Question 24 of 24

1

Which of the following statements is generally not true of Arab communication?

Select one of the following:

  • Arabs have a tendency to use elaborate and ritualized forms of communication, especially during greetings.

  • Arab women's bodies are not to be seen.

  • As a sign of trust and friendship, Arab men may be seen holding hands.

  • Generally, Arabs have a greater personal space than most Americans

Explanation