Anthony Schulmeister
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Contains all questions and answers from the previous chapter exams (CH 11-13)

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Anthony Schulmeister
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Project Management Final CH 11-13

Question 1 of 60

1

Control is focused on three elements of a project. They are

Select one of the following:

  • scope, quality, and customer satisfaction

  • performance, delivery, and cost

  • scope, cost, and time

  • cost, time, and customer satisfaction

Explanation

Question 2 of 60

1

Which of the following is the key feature of cybernetic control systems?

Select one of the following:

  • Manual operations

  • Directional controls

  • Automatic operation

  • Specific preconditions

Explanation

Question 3 of 60

1

Most control systems used in project management today fall into this category of control system.

Select one of the following:

  • cybernetic control

  • robotic control

  • go/no-go control

  • postcontrol

Explanation

Question 4 of 60

1

Because project milestones may not occur at periodic intervals, go/no-go controls should be linked to the ____________; not simply to the calendar.

Select one of the following:

  • actual plans and to the occurrence of real events

  • corporate budgeting process

  • portfolio management review process

  • capital budgeting process

Explanation

Question 5 of 60

1

The critical ratio control chart uses a ratio made up of two parts -- the ratio of actual
progress to scheduled progress, and the

Select one of the following:

  • ratio of earned value to planned cost

  • ratio of budgeted cost to actual cost

  • ratio of actual cost to budgeted cost

  • ratio of planned cost to earned value

Explanation

Question 6 of 60

1

The two fundamental objectives of control are the regulation of results and the

Select one of the following:

  • procurement of organizational assets

  • distribution of organizational assets

  • stewardship of organizational assets

  • refurbishing of organizational assets

Explanation

Question 7 of 60

1

The __________ process controls the project at various points in the life cycle to make sure that the project remains on course. This is opposed to waiting until the project is completed and then finding out it doesn't meet the objectives of the organization

Select one of the following:

  • portfolio

  • phased-step

  • phased-gate

  • overarching

Explanation

Question 8 of 60

1

The ___________ controls take the form of testing to see if some specific precondition has been met.

Select one of the following:

  • postcontrol

  • go/no-go

  • cybernetic

  • monitoring

Explanation

Question 9 of 60

1

______________ are directed towards improving chances for future projects to meet their goals.

Select one of the following:

  • postcontrols

  • Go/no-go decisions

  • cybernetics

  • negative feedback loops

Explanation

Question 10 of 60

1

___________ controls are usually viewed as helpful rather than as a source of unwelcome pressure if the controlees perceive themselves as able to perform inside the prescribed limits.

Select one of the following:

  • steering

  • negative feedback

  • postcontrols

  • cybernetic

Explanation

Question 11 of 60

1

Change control systems, in some industries, are part of a firm's

Select one of the following:

  • configuration management system

  • internal IDC system

  • cybernetic system

  • early warning system

Explanation

Question 12 of 60

1

A majority of uncertainty has its source in systems that lie outside the project, in its

Select one of the following:

  • environment

  • stakeholder area

  • sourcing model

  • control zone

Explanation

Question 13 of 60

1

The _____________ is calculated as (actual progress/scheduled progress) x (budgeted
cost/actual cost)

Select one of the following:

  • critical ratio

  • highlighted ratio

  • cybernetic ratio

  • efficiency ratio

Explanation

Question 14 of 60

1

Scope creep can be caused by the

Select one of the following:

  • customer

  • team members

  • audit team

  • customer and team members

Explanation

Question 15 of 60

1

_______________ is a management approach that may be used to make comparisons to "best in class" practices across organizations

Select one of the following:

  • processing

  • benchmarking

  • leveling

  • standardizing

Explanation

Question 16 of 60

1

Thamhain (2013) found that ___________ was/were not only the most frequent risk class but also had the most impact on project performance.

Select one of the following:

  • increasing stakeholder involvement

  • changing leadership

  • decreasing costs

  • changing project requirements

Explanation

Question 17 of 60

1

A(n) _______________ is a monitoring system that forewarns the project manager if trouble arises.

Select one of the following:

  • configuration management system

  • internal IDC system

  • cybernetic system

  • early warning system

Explanation

Question 18 of 60

1

______________ are seen as much the same as a report card.

Select one of the following:

  • postcontrols

  • WBSs

  • cybernetics

  • critical ratios

Explanation

Question 19 of 60

1

The cybernetic control system that acts to reduce deviations from standard is called a

Select one of the following:

  • nonautomatic modification

  • critical ratio

  • positive feedback loop

  • negative feedback loop

Explanation

Question 20 of 60

1

20. For all but __________changes, a risk identification and analysis should be performed.

Select one of the following:

  • minor

  • major

  • most

  • few

Explanation

Question 21 of 60

1

The project audit covers

Select one of the following:

  • only financial matters

  • everything except operating matters

  • only ethical and financial matters

  • any specified scope of importance to management

Explanation

Question 22 of 60

1

The dimension of project success includes the obvious factors of meeting the project's technical and operational specifications. It also includes factors relating to loyalty and repurchase.

Select one of the following:

  • project efficiency

  • customer impact/satisfaction

  • business/direct success

  • future potential

Explanation

Question 23 of 60

1

The __________ dimension of project success includes factors relating to opening a new market, developing a new line of products or services. Alternatively, if an internal project, success factors include developing new technologies, skills, or competencies

Select one of the following:

  • project efficiency

  • customer impact/satisfaction

  • business/direct success

  • future potential

Explanation

Question 24 of 60

1

Identification of the direct goals of a project requires

Select one of the following:

  • a reading of the project structure

  • a reading of the project proposal

  • a reading of the budget

  • a reading of the WBS

Explanation

Question 25 of 60

1

Two of the most common limits on the depth of an investigation and level of detail presented in an audit report are

Select one of the following:

  • the personality of the auditor and cooperation received

  • scope and objectives

  • word processing support and existing documentation

  • money and time

Explanation

Question 26 of 60

1

The accumulation, storage, and maintenance of auditable data are important cost elements. Such storage may be critically important in meeting the legal test of

Select one of the following:

  • completeness

  • accuracy

  • due diligence

  • capacity

Explanation

Question 27 of 60

1

Audits done early in the project lifecycle are often focused on

Select one of the following:

  • technical issues

  • management issues

  • financial issues

  • personnel issues

Explanation

Question 28 of 60

1

For audits made late in the project's life, ____________ are major matters of interest

Select one of the following:

  • technical issues

  • management issues

  • financial issues

  • personnel issues

Explanation

Question 29 of 60

1

In the audit report, negative comments about individuals or groups associated with the project should be

Select one of the following:

  • avoided

  • included

  • highlighted

  • disguised

Explanation

Question 30 of 60

1

An evaluation of the likely outcomes of a policy and their probability of occurrence, usually conducted to compare two or more scenarios or policies is known as

Select one of the following:

  • technical evaluation

  • project evaluation

  • risk analysis

  • profit estimation

Explanation

Question 31 of 60

1

___________ is defined as a standard for performance, commonly established early on for later comparisons

Select one of the following:

  • audit

  • baseline

  • evaluation

  • summary

Explanation

Question 32 of 60

1

____________tries to capture the essence of project successes and failures so that future projects can benefit from past experiences.

Select one of the following:

  • auditing

  • postcontrols

  • baselining

  • ruling

Explanation

Question 33 of 60

1

The most immediate dimension of project success is the project's _____________ in meeting both budget and schedule

Select one of the following:

  • timing

  • delay

  • totality

  • effectiveness

Explanation

Question 34 of 60

1

A typical detailed audit is conducted when _______________ is required

Select one of the following:

  • a follow-up to the general audit

  • effectiveness

  • an ethical audit

  • full disclosure

Explanation

Question 35 of 60

1

The stated project objectives, including customer satisfaction, are part of the project's ________ goals

Select one of the following:

  • indirect

  • ancilliary

  • secondary

  • direct

Explanation

Question 36 of 60

1

The ____________ section of an audit report contains a description of the project to provide a framework of understanding for the reader. Project objectives are clearly delineated.

Select one of the following:

  • current status

  • future project status

  • introduction

  • risk management

Explanation

Question 37 of 60

1

In the current status section of an audit report, the subheading labeled ____________ will compare the work completed with the resources expended.

Select one of the following:

  • scope

  • cost

  • schedule

  • quality

Explanation

Question 38 of 60

1

The _______________ section of the audit report contains the auditor's conclusions regarding progress together with recommendations for any changes in technical approach, schedule, or budget that should be made in the remaining tasks

Select one of the following:

  • introduction

  • current project status

  • future project status

  • risk management

Explanation

Question 39 of 60

1

In the Future Project Status section of the audit report, no assumptions should be made about _________ that are still under investigation at the time of the audit.

Select one of the following:

  • financial problems

  • ethical problems

  • efficiency problems

  • technical problems

Explanation

Question 40 of 60

1

Contact between the a/e team and the _______________ are not made without clearance from senior management

Select one of the following:

  • CIO

  • ethics board

  • customer

  • project manager

Explanation

Question 41 of 60

1

The termination stage of the project rarely has much impact on

Select one of the following:

  • residual attitudes of the client towards the project

  • technical success or failure of the project

  • residual attitudes of senior management towards the project

  • the preparedness of the project team for the project

Explanation

Question 42 of 60

1

When a decision is made to terminate a project by extinction, the most noticeable event is that

Select one of the following:

  • all activity on the substance of the project ceases

  • all organizational activity related to the project ceases

  • all further expenditures related to the project are immediately blocked

  • all activity on the project ceases

Explanation

Question 43 of 60

1

In termination by addition, project assets are

Select one of the following:

  • transferred from a dying project to a new division

  • assumed to have been exhausted

  • liquidated

  • retained in the existing project

Explanation

Question 44 of 60

1

When an in-house project is a major success and it is terminated by institutionalizing it as a formal part of the parent organization; this is termination by

Select one of the following:

  • addition

  • starvation

  • integration

  • extinction

Explanation

Question 45 of 60

1

According to research by Pinto, the two most important critical success factors are

Select one of the following:

  • project mission and top-management support

  • trouble-shooting and communication

  • communication and personnel

  • project mission and communication

Explanation

Question 46 of 60

1

The fundamental purpose of the final project report is to

Select one of the following:

  • devote more resources to the project

  • finish the work so that payment can be collected

  • improve future projects

  • document the errors in the project

Explanation

Question 47 of 60

1

A common mistake in project management is to appoint as project manager an individual with excellent ________ skills but weak ___________ skills.

Select one of the following:

  • technical; managerial

  • managerial; technical

  • technical; social

  • social; managerial

Explanation

Question 48 of 60

1

Most studies have shown that the factors associated with project success or failure

Select one of the following:

  • are similar across different industries and the various types of projects

  • are different across different industries and the various types of projects

  • are similar across different industries but different for the various types of projects

  • are different across different industries but similar for the various types of projects

Explanation

Question 49 of 60

1

The project performance section of the final report

Select one of the following:

  • analyzes the impact of organizational structure on the project

  • offers solutions to technical problems that may have occurred

  • reviews the administrative practices used during the project

  • compares what the project achieved with what it aimed for

Explanation

Question 50 of 60

1

The techniques of project management section of the final report

Select one of the following:

  • analyzes the impact of organizational structure on the project

  • offers solutions to technical problems that may have occurred

  • reviews the administrative practices used during the project

  • scrutinizes the methods of planning, control, and risk management

Explanation

Question 51 of 60

1

The special case of termination by extinction wherein the project experiences a sudden demise even though it was lacking obvious signals that death was imminent is known as

Select one of the following:

  • termination by integration

  • termination by addition

  • termination by murder

  • termination by starvation

Explanation

Question 52 of 60

1

Special ___________ managers are sometimes useful in completing the long and involved process of shutting down the project.

Select one of the following:

  • close-out

  • starvation

  • shut-down

  • termination

Explanation

Question 53 of 60

1

The ___________ section of the final project report is a comparison of what the project achieved with what the project tried to achieve.

Select one of the following:

  • project performance

  • administrative performance

  • organizational structure

  • personnel suggestions

Explanation

Question 54 of 60

1

Cutting a project's budget sufficiently to stop progress without actually killing the project is referred to as

Select one of the following:

  • termination by addition

  • termination by extinction

  • termination by starvation

  • termination by subtraction

Explanation

Question 55 of 60

1

The primary criterion for project _____________ is whether or not the organization is willing to invest the estimated time and cost required to complete the project, given the project's current status and current expected outcome.

Select one of the following:

  • continuance

  • termination

  • continuance or termination

  • extinction

Explanation

Question 56 of 60

1

Bringing the project into the organization as a separate, ongoing entity is called

Select one of the following:

  • termination by starvation

  • termination by integration

  • termination by extinction

  • termination by addition

Explanation

Question 57 of 60

1

According to the text, a _________ cost is generally not relevant to current investment decisions. Rather, decision-makers should focus on the time and cost required to complete the project.

Select one of the following:

  • high

  • fixed

  • sunk

  • variable

Explanation

Question 58 of 60

1

If a project is a major success and it is terminated, by institutionalizing it as a formal part of the parent organization, this is an example of termination by

Select one of the following:

  • termination by integration

  • termination by addition

  • termination by murder

  • termination by starvation

Explanation

Question 59 of 60

1

Which of the following is not a common task for a termination manager?

Select one of the following:

  • ensuring completion of the work

  • redistributing personnel materials, and equipment

  • communicating with all stakeholders why the project was terminated

  • overseeing the closing of the project's books

Explanation

Question 60 of 60

1

In termination by integration, project assets are

Select one of the following:

  • liquidated

  • reassigned to another project

  • transferred from the dying project to the newly born division

  • distributed among the existing elements of the parent organization

Explanation