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SDP 7 (2017)

Question 1 of 80

1

1. Select main types of usability testing

Select one or more of the following:

  • Exploratory

  • Assessment

  • Comparison

  • Validation

  • Pipelining

Explanation

Question 2 of 80

1

2. Which type of usability testing is used to assess one design against another?

Select one of the following:

  • Comparison

  • Exploratory

  • Pipelining

  • Schedule

  • Declaration

Explanation

Question 3 of 80

1

3. Completely open-ended testing in a different way is called

Select one of the following:

  • Fishing

  • Hunting

  • Gathering

  • Mushroom picking

  • Gardening

Explanation

Question 4 of 80

1

4. You should start preparing for a usability testing cycle at least ______ before you expect to need the results.

Select one of the following:

  • three weeks

  • three days

  • one day

  • two month

  • five years

Explanation

Question 5 of 80

1

5. Typical tests range

Select one or more of the following:

  • From 1 to 2 hours

  • From 60 to 120 minutes

  • From 3 to 5 hours

  • From 5 to 10 minutes

  • From 100 to 200 seconds

Explanation

Question 6 of 80

1

6. To determine which features to test, look at features that are

Select one or more of the following:

  • Used often

  • New

  • Considered important by users

  • Used rarely

  • Old

Explanation

Question 7 of 80

1

7. Things which should determine the duration of a task

Select one or more of the following:

  • Total length of the interview

  • Structure

  • Complexity of the features

  • Respondent quickness

  • Mood

Explanation

Question 8 of 80

1

8. Good task should be:

Select one or more of the following:

  • Reasonable

  • In a realistic sequence

  • Hard

  • Domain dependent

  • Long

Explanation

Question 9 of 80

1

9. Script sometimes called

Select one or more of the following:

  • Protocol

  • Discussion guide

  • Paper

  • Banana

  • Frequency

Explanation

Question 10 of 80

1

10. A list of instructions for the moderator to follow so that the interviews are consistent and everything gets done

Select one or more of the following:

  • Script

  • Javascript

  • JQuery

  • JSON

  • Joomla

Explanation

Question 11 of 80

1

11. A script generally has three parts:

Select one or more of the following:

  • Introduction and preliminary interview

  • Tasks

  • Wrap-up

  • Break

  • Rating

Explanation

Question 12 of 80

1

12. A way to break the ice and give the evaluator some context

Select one or more of the following:

  • Introduction

  • Tasks

  • Wrap-up

  • Conclusion

  • Break

Explanation

Question 13 of 80

1

13. The preliminary interview begins with _____questions.

Select one or more of the following:

  • General

  • Special

  • Non-standard

  • Unexpected

  • Unusual

Explanation

Question 14 of 80

1

14. It’s useful to ask about _____ before moving the discussion to the online sphere.

Select one or more of the following:

  • People’s offline habits

  • What he/she ate today

  • People’s salary

  • People’s relatives

  • People’s bad habits

Explanation

Question 15 of 80

1

15. What type of interview focuses on a handful of specific tasks or features?

Select one or more of the following:

  • Task-based

  • Observational

  • Hybrid

  • Exploratory

  • Evaluative

Explanation

Question 16 of 80

1

16. Select main goals in conducting usability testing

Select one or more of the following:

  • Getting the most natural responses

  • Getting the most complete responses

  • Getting the most incorrect responses

  • Getting the most incomplete responses

  • Getting nothing

Explanation

Question 17 of 80

1

17. Usability tests are not statistically representative

Select one of the following:

  • True
  • False

Explanation

Question 18 of 80

1

18. What are the best/well-known results of eye-tracking studies?

Select one or more of the following:

  • Heat map graphics

  • Gaze plot

  • Lines

  • Asterisk

  • Eye direction

Explanation

Question 19 of 80

1

19. What are the saccades?

Select one or more of the following:

  • Paths that the eye took between points of fixation

  • Points of fixation

  • Multicolored map

  • Map with asterisks

  • Triangles

Explanation

Question 20 of 80

1

20. What is one of the workhorses of user experience research?

Select one or more of the following:

  • Usability test

  • IQ-test

  • Summary

  • Composition

  • Programmer's codex of honor

Explanation

Question 21 of 80

1

1. What is the best tool to find out who your users are and what opinions they hold?

Select one or more of the following:

  • Survey

  • IQ-test

  • Psychological test

  • Horoscope

  • Experiment

Explanation

Question 22 of 80

1

2. What are the kinds of survey goals?

Select one or more of the following:

  • Descriptive

  • Explanatory

  • Experimental

  • Traditional

  • Predictable

Explanation

Question 23 of 80

1

3. What questions outline how someone behaves?

Select one or more of the following:

  • Behavior

  • Characteristic

  • Attitudinal

  • Logical

  • Philosophical

Explanation

Question 24 of 80

1

What category of questions asks about respondent digital technology setup and experience?

Select one or more of the following:

  • Technological

  • Demographic

  • Usage

  • Competitive

  • Satisfaction

Explanation

Question 25 of 80

1

5. What are the questions about who the respondents are?

Select one or more of the following:

  • Demographic

  • Usage

  • Competitive

  • Satisfaction

  • Technological

Explanation

Question 26 of 80

1

6. Select attitudinal categories of questions

Select one or more of the following:

  • Satisfaction

  • Preference

  • Desire

  • Demographic

  • e. Technological

Explanation

Question 27 of 80

1

7. What type of question consists of a list of answers, any number of which can be chosen?

Select one or more of the following:

  • Checklist

  • Flexible

  • Single-answer

  • Incorrect answer

  • Open-ended

Explanation

Question 28 of 80

1

8. When writing questions

Select one or more of the following:

  • Avoid negative questions

  • Don’t overload questions

  • Don’t make questions relevant

  • Don’t stay consistent

  • hut people out

Explanation

Question 29 of 80

1

9. Select parts of a typical survey

Select one or more of the following:

  • Introduction

  • Beginning with teaser questions

  • Middle

  • End

  • Break

Explanation

Question 30 of 80

1

10. What part presents the purpose of the survey?

Select one or more of the following:

  • Introduction

  • Beginning with teaser questions

  • Middle

  • End

  • Break

Explanation

Question 31 of 80

1

11. Pretesting is also known as

Select one or more of the following:

  • Pilot testing

  • Driver testing

  • Hunter testing

  • Seaman testing

  • Cosmonaut testing

Explanation

Question 32 of 80

1

12. What is a fielding a survey?

Select one or more of the following:

  • Process of inviting people to take survey

  • Process of conducting a survey itself

  • Process of preparing questions

  • Process of conducting a usability testing

Explanation

Question 33 of 80

1

13. The group of people who fill out your survey or is called

Select one or more of the following:

  • Sample

  • Simple

  • Surfeits

  • Surveyors

  • Surfers

Explanation

Question 34 of 80

1

14. Telephone, in-person, and paper mailed surveys are referred to

Select one or more of the following:

  • Traditional survey techniques

  • Special survey techniques

  • Modern survey techniques

  • Urban survey techniques

  • Specific survey techniques

Explanation

Question 35 of 80

1

15. What are the kinds of bias?

Select one or more of the following:

  • Timing bias

  • Presentation bias

  • Invitation bias

  • Experiment bias

  • Condition bias

Explanation

Question 36 of 80

1

16. What is the easiest but least accurate online survey invitation method?

Select one or more of the following:

  • Invitation link

  • Telephone

  • In-person

  • Haphazard

  • Interruption

Explanation

Question 37 of 80

1

17. What is a definition of the blurriness around calculated value, and a measure of the precision of calculations?

Select one or more of the following:

  • Standard error

  • Specific error

  • Special error

  • Sequential error

  • Incorrect answer

Explanation

Question 38 of 80

1

18. What category of questions asks what product features do people use?ма

Select one or more of the following:

  • Usage

  • Demographic

  • Competitive

  • Satisfaction

  • Technological

Explanation

Question 39 of 80

1

19. What occurs when the people who you thought would respond are not members of the population that you’re trying to sample?

Select one or more of the following:

  • Sampling bias

  • Sampling frame

  • Interaction

  • Division

  • Selection

Explanation

Question 40 of 80

1

20. What does it mean to tabulate in survey-speak?

Select one or more of the following:

  • Count

  • Break

  • Divide

  • Compare

  • Decide

Explanation

Question 41 of 80

1

1. How many Krug's laws of usability are there?

Select one or more of the following:

  • 3

  • 5

  • 9

  • 12

  • 7

Explanation

Question 42 of 80

1

2. Choose first law of usability

Select one or more of the following:

  • “Don’t make me think.”

  • “It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.”

  • “Get rid of half the words on each page, then get rid of half of what is left.”

  • Catch me if you can

  • With great power comes great responsibility

Explanation

Question 43 of 80

1

3. Choose second law of usability

Select one or more of the following:

  • “It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.”

  • “Don’t make me think.”

  • Get rid of half the words on each page, then get rid of half of what is left.”

  • “It matter how many times I have to click, because click is ambiguous choice.”

  • Always admire what you really do not understand.

Explanation

Question 44 of 80

1

4. Choose third law of usability

Select one or more of the following:

  • “Get rid of half the words on each page, then get rid of half of what is left.”

  • “Don’t make me think.”

  • “It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.”

  • With great power comes great responsibility

  • The only courage that matters is the kind that gets you from one moment to the next.

Explanation

Question 45 of 80

1

5. Select incorrect one

Select one or more of the following:

  • Navigation helps users feel terrible in the site

  • Navigation helps users find what they’re looking for

  • Navigation tells users what options are available in the current location

  • Navigation shows users what they can do in the current location

  • Navigation shows users where they are in the site

Explanation

Question 46 of 80

1

6. Select element which is not a basic navigation element

Select one or more of the following:

  • Timely content

  • Navigation

  • Location indicators

  • Page name

  • Tabs

Explanation

Question 47 of 80

1

7. The homepage or main interface no need to provide

Select one or more of the following:

  • Advertisement

  • Site hierarchy

  • Where to start

  • Credibility and trust

  • Site identity

Explanation

Question 48 of 80

1

8. A common technique used to communicate findings from user research in a simple and accessible manner

Select one or more of the following:

  • Personas

  • Complexity

  • Picture

  • Bias

  • Relevance

Explanation

Question 49 of 80

1

9. When conducting an interview, it is not important to

Select one or more of the following:

  • Become best friends with respondents

  • Establish trust with interviewee

  • Obtain the information you are looking for

  • Plan your interview

  • Practice your interview

Explanation

Question 50 of 80

1

10. Interview goals should not include finding out

Select one or more of the following:

  • How to shut respondent out

  • The background of the people you are interviewing

  • What tasks they have to perform

  • How those people accomplishes the task

  • What corresponding features they look for

Explanation

Question 51 of 80

1

11. First set of questions of interview should not be designed to

Select one or more of the following:

  • Get answers for hard and deep questions about your project

  • Get the interviewee talking

  • Obtain some background information

  • Establish trust

  • Show that you are interested in what they have to say and why

Explanation

Question 52 of 80

1

12. Choose first step of interview

Select one or more of the following:

  • Understand your interview goals

  • Plan your interview

  • Analysis

  • Concluding your interview

  • Conducting your interview

Explanation

Question 53 of 80

1

13. Questions in interview should go

Select one or more of the following:

  • From simple to more complex

  • From complex to more simple

  • From less familiar to more familiar

  • From hard to easy

  • From complex to stupid

Explanation

Question 54 of 80

1

End the interview with an ____________

Select one or more of the following:

  • Open-ended question

  • Close-ended question

  • Multiple choice question

  • Checklist

  • Likert scale

Explanation

Question 55 of 80

1

What you need to do during conclusion of interview?

Select one or more of the following:

  • Be sure to thank the interviewee for his or her time

  • Say that interviewee spent time for nothing

  • Say it was just for fun

  • Don’t say anything

  • Say sorry

Explanation

Question 56 of 80

1

Typically follow a simple structure or template

Select one or more of the following:

  • User stories

  • Use cases

  • Scenarios

  • ER-diagram

  • Incorrect answer

Explanation

Question 57 of 80

1

Follows a template much larger and richer than a user story

Select one or more of the following:

  • Use cases

  • User stories

  • Scenarios

  • Incorrect answer

  • Storyboard

Explanation

Question 58 of 80

1

Don’t usually follow a template and aren't constrained by a specific or prescribed structure

Select one or more of the following:

  • Scenarios

  • Use cases

  • User stories

  • Curriculum vitae

  • Incorrect answer

Explanation

Question 59 of 80

1

More concise and less detailed than a scenario

Select one or more of the following:

  • User stories

  • Use cases

  • Scenarios

  • Your love affairs

  • Incorrect answer

Explanation

Question 60 of 80

1

Usually longer and more detailed than a scenario

Select one or more of the following:

  • Use cases

  • User stories

  • Scenarios

  • Template

  • Incorrect answer

Explanation

Question 61 of 80

1

Less formal and more about narrative and 'storytelling'

Select one or more of the following:

  • Scenarios

  • Use cases

  • User stories

  • Curriculum vitae

  • Worksheet

Explanation

Question 62 of 80

1

Create a visual story with sketches that depict a sequence of events

Select one or more of the following:

  • Storyboard

  • Use case

  • User story

  • Worksheet

  • Documents

Explanation

Question 63 of 80

1

Storyboard can include

Select one or more of the following:

  • All of the above

  • Only people

  • Only objects

  • Only text

  • None of the above

Explanation

Question 64 of 80

1

Similar to a movie script

Select one or more of the following:

  • Storyboard

  • Use case

  • User story

  • Worksheet

  • Curriculum vitae

Explanation

Question 65 of 80

1

Storyboard interactions must:

Select one or more of the following:

  • All of the mentioned

  • Only have several meaningful interactions

  • Only be meaningful to the user

  • Only be closely related to personas and scenarios

  • None of the mentioned

Explanation

Question 66 of 80

1

Select statement which does not consider to be a usability heuristic

Select one or more of the following:

  • Unaesthetic and maximalist design

  • Visibility of system status

  • Match between system and the real world

  • Consistency and standards

  • Flexibility and efficiency of use

Explanation

Question 67 of 80

1

Select statement which is considered to be a usability heuristic

Select one or more of the following:

  • User control and freedom

  • Continue and standard

  • Flexibility and effect of use

  • Reconcile rather than recall

  • Victim of system status

Explanation

Question 68 of 80

1

Choose usability heuristic that claim the system should always keep users informed about what is going on, through appropriate feedback within reasonable time

Select one or more of the following:

  • Visibility of system status

  • Error prevention

  • All of the above

  • Aesthetic and minimalist design

  • None of the above

Explanation

Question 69 of 80

1

Choose usability heuristic that claim dialogues should not contain information which is irrelevant or rarely needed.

Select one or more of the following:

  • Aesthetic and minimalist design

  • Help and documentation

  • Error prevention

  • User control

  • Visibility of system status

Explanation

Question 70 of 80

1

Choose usability heuristic that claim the system should speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms.

Select one or more of the following:

  • None of the above

  • Aesthetic and minimalist design

  • Help users recognize, diagnose, and recover from errors

  • Error prevention

  • Visibility of system status

Explanation

Question 71 of 80

1

How many usability heuristics for user interface design are there?

Select one or more of the following:

  • 10

  • 15

  • 2

  • 4

  • 5

Explanation

Question 72 of 80

1

Things that are related logically (on website page) need also to be

Select one or more of the following:

  • Related visually

  • In different corners

  • Not related

  • Exactly the same

  • None of the above

Explanation

Question 73 of 80

1

Select trait/traits which is/are feature/features of page with a clear visual hierarchy

Select one or more of the following:

  • All of the above

  • None of the above

  • The more important something is, the more prominent it is.

  • Things that are related logically are also related visually.

  • Things are “nested” visually to show what’s part of what.

Explanation

Question 74 of 80

1

The Sections sometimes called

Select one or more of the following:

  • Primary navigation

  • Secondary navigation

  • Tabs

  • Labels

  • Display

Explanation

Question 75 of 80

1

The list of subsections in the current section

Select one or more of the following:

  • Secondary navigation

  • Primary navigation

  • Tabs

  • Labels

  • Template

Explanation

Question 76 of 80

1

What show/s the path from the Home page to where you are?

Select one or more of the following:

  • Breadcrumbs

  • Section

  • Timely content

  • Button

  • Ad

Explanation

Question 77 of 80

1

What symbol (sign) is usually used between levels in breadcrumbs?

Select one or more of the following:

  • >

  • =

  • *

  • &

  • #

Explanation

Question 78 of 80

1

Choose wrong statement

Select one or more of the following:

  • All statements are correct

  • Every page needs a name

  • The name needs to be in the right place

  • The name needs to be prominent

  • The name needs to match what I clicked

Explanation

Question 79 of 80

1

What element shows you where you are in the context of the site’s hierarchy?

Select one or more of the following:

  • “You are here” indicator

  • “You are far away” indicator

  • Advertisement

  • Timely content

  • Deal

Explanation

Question 80 of 80

1

A terse description of the site, displayed in a prominent block on the Home page that’s visible without scrolling

Select one or more of the following:

  • The Welcome blurb

  • Advertisement of other sources

  • Breadcrumbs

  • Scenario

  • Super Mario

Explanation

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