Five factors of external business environment

Four basic structures of orgnaizaitons

Sole Proprietorships

Partnerships

Three types of partnership arrangements

Four characteristics of Corporations

Limited Liability Company

Six components of an organizaiton functions

Eight actvities under production and operations

Just-in-time (JIT) inventory-management systems

What is sales function?

Four functions of marketing

Four p's of marketing

Research and Development

Finance

Accounting

Information Technology

Four factors contributing to an engaged workforce identified by
Buckingham and Coffman

Three themes in research on engagement

Four stages of orgnization life cycle

HR’s Role in Organizations

Strategy

goal

objective

Long-range plans

midrange plans

short-range plans

Five elements of the strategic planning process

Six elements need to be identified from an environmental scan and its corresponding activities

Four elements created during strategy formulation

Vision Statement

Mission Statement

Core Competencies

Corporate Values Statement

SMART model

Two elements of Strategy Implementation

HCMP

Four questions an HCMP or Strategic HR Plan should answer

Six common components of an HCMP or a strategic HR plan

HR statement of strategic direction

Desired results or goals

Objectives

Action plans

Communication plan

Measurement

Standard expense items in a HR function budget

Human Capital Projections

Six factors a Human Captial Projects need to take into account

Four basic management functions

Organizing

Three issues need to be consider when developing an organization structure

a centralized organization # a decentralized organization

two types of business functions

span of control

Directing

Controlling

Common methods for controlling operations

a strategic relationship

Internal Relationships

HR activities define labor-management relationships

External Relationships

PEO

BPO provider

Corporate responsibility (CR)

How does an organization identify which CR objectives to address?

Sustainability

Seven types of structural changes that may affect workforce population

Reengineering

Corporate Restructuring

Workforce Expansion

Workforce Reduction or reductions in force (RIFs) or downsizing, or rightsizing

a merger

an acquisition

What is a hostile acquisition?

HR's role in the due-diligence process prior to a merger or an acquisition

Divestitures

offshoring

outsourcing

Three steps help reduce employee anxiety in case of structural changes

Enterprise Risk Management

How to identify risks in HR management?

What do HR audits do?

areas a complete HR audit should cover

examples of types of HR audits HR

Insurance Policies

Four areas/ways to identify risk and protects organization

a pocket veto

How does an unsigned bill become law?

Three types of administrative law impact employment relationships

How do federal agencies develop enforcement regulations?

Federal Register

agency orders

ALJ

EO

Lobbying

common issues when deciding to open a facility in a new country

low-context culture
(America, Canada, Western Europe)

high-context culture
(Japanese, East Asian, Latin American)