Which tool would you use for the following use case? Launch a troubleshooting wizard from a button, at the end of which a knowledge article is created if it'd be helpful to other users.
Process Builder
Visual Workflow
Workflow
Approvals
Which tool would you use for the following use case? When an opportunity has a discount of more than 40%, notify the CEO via email and request sign-off. Provide a way for the CEO to leave comments.
Which tool would you use for the following use case? When an opportunity closes, automatically close all activities related to that opportunity and create a renewal opportunity.
Which tool would you use for the following use case? As an account's expiration approaches, send recurring email notifications to the owner (2 weeks before, 1 week before, 3 days before, and 1 day before).
You can configure access to data at all of the following levels, except:
Organization
Objects
Page Layouts
Records
You can secure data at the organization level, using all of these methods, except:
Limit Login IP addresses
Limit Login Hours
Set password policies
Use hardware token
Which of these is not a method for controlling record-level access?
Organization-Wide Defaults
Role Hierarchy
Profiles
Sharing Rules
How can you control object level access? Pick 2.
Permission Sets
Roles
Groups
OWD
What are the 4 Types of Publisher Actions?
Update - update records
Create - create a record
Log a Call - log a call and it is recorded as a task
Custom - requires visual force page
All of the above
What are the 3 types of access in an org?
Object
Record
Field
Where can a Standard Lightning Component be placed in the Lightning App Builder tool? Choose one answer.
Canvas
Console Layout
Mini Page Layout
Mobile Card
Universal Container's app builder needs to display an account's rating on all contacts related to that account.Which formula is valid in a text formula field on the contact to display the appropriate value? Choose 2 answers.
CASE(Account.Rating, Hot, Hot, Warm, Warm, Cold, Cold, Not Rated)
CASE(Account.Rating, "Hot", "Hot", "Warm", "Warm", "Cold", "Cold", "Not Rated")
Account.Rating
Text(Account.Rating)
Universal Containers has limited in-house development resources, but would like to support online payment processing for its products. What is the recommended solution to meet this requirement? Choose one answer.
Configure pricebooks, products, and payment schedules to enable this capability.
Work with developers to develop custom code for payment processing.
Configure Outbound Messaging to send a message to an external Payment Gateway.
Install an AppExchange product to provide Payment Gateway processing.
Universal Containers needs to create a roll-up summary field on a custom object that counts the number of related records on another custom object. What type of field must exist before the roll-up summary can be created, and where should it be located? Choose one answer.
A lookup relationship field on the parent object
A lookup relationship field on the child object.
A master-detail relationship field on the parent object.
A master-detail relationship field on the child object.
Universal Containers needs to set the record type for a converted lead's Account, Contact, and Opportunity based on the user who is converting the lead. How can this be accomplished? Choose one answer.
Set the default record types for each Profile for Account, Contact, and Opportunity to the desired record type for converted records.
Set the default record types for each Role for Account, Contact, and Opportunity to the desired record type for converted records.
Set the master record types for each Profile for Account, Contact, and Opportunity to the desired record type for converted records.
Set the master record types for each Role for Account, Contact, and Opportunity to the desired record type for converted records
Which of these statements is true for Lightning Connect?
No external data is imported into your Salesforce org.
External data is read in real time when you request it
It can be used with any data source that supports OData 2.0.
All of the above.
Which of these is NOT an appropriate use case for Lightning Connect?
You want to integrate external data without writing custom code.
The external data is changing frequently.
You need to setup workflows and triggers for the external data.
You only need real-time access to a small fraction of the external data.
In which of these scenarios is ETL a better choice than Lightning Connect?
You need to create or update the external data in addition to reading it.
You need the external data to follow the sharing rules defined for your organization.
You wan to generate reports and charts from the external data.
Which of these is NOT true about external objects?
They integrate with Salesforce APIs, Apex, Visualforce, and Chatter.
They can be related to other objects.
You can use them in formula fields.
They are automatically viewable in the Salesforce1 mobile app.
Users can get Salesforce1 in all of the following ways except:
As a mobile browser app that runs in supported browsers.
As a downloadable app from Google Play.
As a downloadable app from www.salesforce.com
As a downloadable app from the Apple App Store.
The Salesforce1 user interface includes all of these key elements except:
Feed
Action bar
Navigation menu
Widgets page
Record view
When a user requests a report, what should you do?
Ask follow-up questions, to get all the requirements.
Document the user's requirements.
Map the users requirements to report criteria.
You can control access to report folders based on:
Permissions, roles, and public groups.
Public groups, organization-wide defaults, and IP restrictions.
Password settings, permissions, and user settings.
When you specify a single running user of a dashboard, that user:
Is the only one who can post a snapshot of the dashboard to Chatter.
Determines which data is displayed on the dashboard, due to the user's security settings.
Must be the same person who created the report.
Must have the 'View All Data' permission.
Salesforce processes rules in what order?
Validation rules Assignment rules Auto-response rules Workflow rules (with immediate actions) Escalation rules
Validation rules Assignment rules Auto-response rules Escalation rules Workflow rules (with immediate actions)
All of the following are advantages of the Schema Builder except:
All object and field relationship details are available from one screen.
You can view fields and relationships for custom, but not standard objects.
Schema Builder shows details like field values, required fields, and how objects are related.
It's easy to build objects and fields directly from the Schema Builder, allowing you to visualize and change relationships with ease.
To create a custom object from the Schema Builder:
From the Objects tab, select New>Object.
From the Elements tab, drag Object onto the canvas.
Right-click in the canvas and select 'New Object'.
To create a custom field from the Schema Builder:
From the Objects tab, select New > Field.
In the canvas, right-click an object and select New Field.
From the Elements tab, drag a field type onto the canvas.
To Leverage flows you need to:
Have Run Flows permission enabled
Have access to the Visualforce page the flow uses.
The flow must be active.
What is true about a master detail relationship?
You can't convert it if there is a roll-up summary field.
Converting a look-up to master detail changes the OWD to Controlled by Parent.
A look-up can be converted to a master detail if there are existing records with null values.
SF displays a waiting page after you request to change a master detail to a look-up or vice versa.
