Define an appropriate method to conduct business analysis activities.

Plan an approach for establishing and maintaining effective working relationships with the stakeholders.

Define how decisions are made about requirements and designs.

Develop an approach for how business analysis information will be stored and accessed.

Assess business analysis work and plan to improve processes where required.

Understand the scope of the elicitation activity, select appropriate techniques, and plan for (or procure) appropriate supporting materials and resources.

Draw out, explore, and identify information relevant to the change.

Check the information gathered for accuracy and consistency with other information.

Ensure stakeholders have a shared understanding of business analysis information.

Encourage stakeholders to work towards a common goal.

Ensure that requirements and designs at different levels are aligned to one another, and manage the effects of change to one level on related requirements.

Retain requirement accuracy and consistency throughout and beyond the change during the entire life cycle, and support reuse of requirements in other solutions requirements.

Rank requirements in the order of relative importance.

Evaluate the implications of proposed changes to requirements and designs.

Obtain agreement on and approval of requirements and designs for business analysis work to continue and/or solution construction to proceed.

Understand the reasons why an enterprise needs to change some aspect of how it operates and what would be directly or indirectly affected by the change.

Determine the set of necessary conditions to meet the business need.

Understand the undesirable consequences of internal and external forces on the enterprise during a transition to, or once in, the future state. An understanding of the potential impact of those forces can be used to make a recommendation about a course of action.

Develop and assess alternative approaches to the change, and then select the recommended approach.

Analyze, synthesize, and refine elicitation results into requirements and designs.

Ensure that requirements and designs specifications and models meet quality standards and are usable for the purpose they serve.

Ensure that all requirements and designs align to the business requirements and support the delivery of needed value.

Ensure that the requirements collectively support one another to fully achieve the objectives.

Define the solution approach, identify opportunities to improve the business, allocate requirements across solution components, and represent design options that achieve the desired future state.

Estimate the potential value for each design option and to establish which one is most appropriate to meet the enterprise’s requirements.

Define performance measures and use the data collected to evaluate the effectiveness of a solution in relation to the value it brings.

Provide insights into the performance of a solution in relation to the value it brings.

Determine the factors internal to the solution that restrict the full realization of value.

Determine how factors external to the solution are restricting value realization.

Understand the factors that create differences between potential value and actual value, and recommend a course of action to align them.