anthony rivera
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VSN Quiz

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anthony rivera
Created by anthony rivera about 6 years ago
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VSN Quiz

Question 1 of 20

1

List all of the Significant Barriers to Employment (SBE) according to the Veteran Program Letter (VPL) 03-14.

Select one of the following:

  • Disabled veteran, homeless, low income, veteran ages 18-24, released from incarceration, no high school diploma, recently separated veteran and no job within the last 27+ weeks, transitioning service member, spouse of 100% disabled veteran.

  • Veteran wearing prosthetic legs, veteran wearing camo hat, carrying back pack, well-groomed beard, and using wheel chair.

  • Older worker, lack basic and soft skills, on welfare, legal problems, financial issues, and lack of personal hygiene.

Explanation

Question 2 of 20

1

When a veteran does not have SBE they are referred to:

Select one of the following:

  • Wagner-Peyser Staff, AJCC Partner Staff

  • LVER

  • DVOP

  • VSN

Explanation

Question 3 of 20

1

True or False: If the job-seeking veteran served for only 100 days of active duty, can the veteran be referred to the DVOP?

Select one of the following:

  • True

  • False

Explanation

Question 4 of 20

1

True or False: If the job-seeking veteran served for over 180 days active duty and have been determined to have SBE, the veteran can be referred to the DVOP.

Select one of the following:

  • True

  • False

Explanation

Question 5 of 20

1

When a veteran asks for assistance in the front lobby, you:

Select one of the following:

  • Ignore the veteran.

  • Call a Vet Rep and tell them to come out because you can't speak to a veteran.

  • Thank them for their service and find out if there are existing case notes in CalJOBS.

  • Go back to texting and taking selfies.

Explanation

Question 6 of 20

1

It is the veteran's first time to ask assistance in the AJCC. You should:

Select one of the following:

  • Call DVOP and ask them to do VSN Intake

  • Provide a warm welcome and start performing VSN intake.

  • It's not your job, so you just let it go.

  • Ask them to register for CalJOBS and don't help them.

Explanation

Question 7 of 20

1

The veteran has an appointment with a DVOP. What do you do?

Select one of the following:

  • Politely ask them to have a seat and call the DVOP.

  • Provide a warm welcome and start performing VSN intake.

  • You're not a Vet Rep, so you should just go back to your activity.

  • Ask them to come back next year.

Explanation

Question 8 of 20

1

Before continuing with a VSN intake, you:

Select one of the following:

  • Create a duplicate CalJOBS Profile.

  • Panic and ask DVOP for help.

  • Check for case notes and activities in CalJOBS.

  • Tell the veteran to start using the computers in the lobby.

Explanation

Question 9 of 20

1

The veteran needs to speak with a DVOP, you

Select one of the following:

  • Call Rachel and give her an executive order to march to the front lobby.

  • Call Tony to come take a look at the veteran.

  • Help another person because you have no time for this.

  • Ask the Veteran if he/she has an appointment with DVOP and then check CalJOBS to determine if VSN is needed.

Explanation

Question 10 of 20

1

SBE stands for:

Select one of the following:

  • Significantly Bad Entrepreneurship

  • Small Business Enterprise

  • Subacute Bacterial Endocartis

  • Significant Barrier to Employment

Explanation

Question 11 of 20

1

How are veterans identified?

Select one of the following:

  • They wear a veterans hat or apparel

  • They are asked by staff at the front counter

  • They are an amputee

Explanation

Question 12 of 20

1

Is there a question or option to ask to see a DVOP specialist on the Veteran Intake Form DE 8183?

Select one of the following:

  • Yes

  • No

  • Only if asked

Explanation

Question 13 of 20

1

Is there an initial screening process done prior to referring a veteran to a DVOP?

Select one of the following:

  • Yes, the Veteran Service Navigation (VSN) process.

  • No, if they say they are a veteran, call a DVOP specialist to come assist the client

Explanation

Question 14 of 20

1

What is the criteria for veterans to be referred to a DVOP?

Select one of the following:

  • Disabled, recently separated, lacking a high school diploma, veteran age 18-24, homeless, past incarceration, low income, post 9/11, eligible spouse/person

  • Disabled, recently separated, lacking a high school diploma, veteran age 18-24, homeless, past incarceration, low income, post 9/11, dishonorable discharge,

  • Disabled, recently separated, lacking a high school diploma, veteran age 18-24, homeless, past incarceration, low income, post 9/11

Explanation

Question 15 of 20

1

Is there any indication that customers are directly referred to a DVOP upon entry into the AJCC?

Select one of the following:

  • Yes, when they self-attest to being a veteran

  • Yes, when they come to the front counter wearing their military uniform

  • No, the Veteran Service Navigation process will need to to be completed with the veteran and all necessary fields in CalJOBS must be completed.

Explanation

Question 16 of 20

1

Eligible spouses can receive DVOP services. An Eligible Spouse is defined as:

Select one of the following:

  • A girlfriend or a boyfriend with no legal attachments with the veteran.

  • A spouse who divorced the 100% disabled veteran.

  • Spouse of 100% disabled veteran, spouse of a member who served more than 90 days who is MIA, POW, or spouse of a veteran who died due to service-related injury. In addition, the spouse must have one of the SBE's, such as low income.

Explanation

Question 17 of 20

1

A veteran who has served 7 years with Dishonorable Discharge is asking for individualized career services. Who can serve this veteran?

Select one of the following:

  • DVOP

  • LVER

  • Wagner-Peyser or AJCC Partner Staff

Explanation

Question 18 of 20

1

Priority of service is carried out in the job center by ensuring all veterans are referred to see a DVOP Specialist in the office.

Select one of the following:

  • True

  • False

Explanation

Question 19 of 20

1

The Veteran Service Navigators (VSN) have a significant impact on job-seeking veterans. What is the VSN's primary role in this process?

Select one of the following:

  • Provide job search assistance.

  • Introduce veterans to the services at the American Job Centers of California.

  • Determine the veterans' eligibility to receive DVOP services.

  • All of the the above

Explanation

Question 20 of 20

1

To determine if an individual is an eligible veteran or eligible spouse, a proof of discharge (DD 214) or benefits award letter from the VA will need to be furnished.

Select one of the following:

  • True

  • False

Explanation

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