Supervisor are typically required to have a boarder understanding of Administration and operation then guards.
When Writing a report always remember to include 5H & 1 W ?
Report has 3 parts ?
Narrative reports have a 3 parts ?
A Supervisor act on observation of the guards that affect the Client?
What is the Morale ? —— Morale is the Mendel condition of an individual or Group with Regard to the tusk at hand
Security Supervisor mostly communicate with...?
Guard
Client
Manager
Public
Al of the above
Leadership is the ability to inflows and motivate people do to something ?
When dealing with the police Private Security should know ....?
Officer name & Rank
Contact Number
Police Station Case Number
All of the above
Only A & B
Enforcing the Security law with fine and prosecution through a process of daily monitoring and review ?
How many types of interviews ?
Witnesses
Guards
None of the above
A supervisor is a key link in the chain between guard and management and client ?
It’s better to use black ink for Print documents ?
You must one paid your salary through the wages production system ?
A procedure is a written set off instruction that described how to perform a particular act or sequence of act ?
What is the Mental condition ? It’s a feeling rather than something tangible ?
The Note book is only for supervisor protection ?
Security guard report can be a weapon ?
One of the fundamental roles of the security is to assist in an emergency ?
As a supervisor one of your primary roles is client’s satisfaction ?
Morale can be good or bad ?
Managers are implementers and supervisor are planners ?
Motivation + satisfaction = Hard working Employee ?
How many types of Risk ?
Personal
Property
Liability
A security supervisor is typically tasked with the responsibilities for security staff at a work site or group sites ?
Being a supervisor is not the same as line of employee
Leadership is not a job , it’s an activity ?
Both management and leadership are skilled task in an organization, but while Manager providing direction leader carry an organization forward ?
To be accountable mean to be responsible Or answerable for something ?
Supervisor has specific accountabilities of three groups - Employee, Company and client ?
Accountabilities - Being accountable means that you have ownership of your responsibilities ?
Security supervisor can’t solve the all problem?
Good team work means working in co-operation towards a common goal ?
Security work is team work, there is always a team either right there or in the background ?
Effective communication is skill of being able to give someone the right message in the right way to ensure that it is understood as intended ?
How to deal with prejudice personally; ignore it , address it, and tell to someone, change your own behavior ?
Morale; mental condition- it is a feeling rather than something tangible ?
Motivation, scarification hard working employees ?
Motivation - to motivate is to create a situation that causes someone to act in certain way ?
Satisfaction - to satisfy is to do something that create a sense of qualification ?
Couching can include ?
Sharing expertise
Advice how to deal with the situation
Advising on correct behavior
Supporting individual skills development and growth
Defining work goal
Providing employees development through coaching has a number of benefits
Guards are often called to deal with the fire both, large or small ?
A supervisor ensures that guards are properly prepare for and can carry out and assignment ?
Orientation : is the term typically used for training delivered at work site, usually in relation to that work site ?
Continual improvement is a strategy for service success, it means always looking for a way to improve your service process ?
Emergency situation could be Manmade or natural ?
Complain can be made ; verbally , in writing , anonymously ?
Being a good coach require that you are practice five specific behavior in your...
Work place
Respect and co operation
Trust
Learning
Support
Empathy
Continual improvement is a strategy for service success it means always looking for a way to improve your service process ?
Risk management is the common term for the management risk to an organization assists from potential threats ?