Quiz by Gabriela Salazar, created more than 1 year ago

creado por Gabriela Salazar en 20/07/2018.

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	Created by Gabriela Salazar over 6 years ago

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Question 1 of 18

1

What do you mean by business process?

Select one of the following:

Sequence of steps, performed for a specific purpose.
Written definition, guidance or rule approved for compliance of something
Is a party that has an interest in a company and can either effect or be affected by the business

Explanation

Question 2 of 18

1

What is strategic processes?

Select one of the following:

These are the processes that govern the operation of a system
These are the processes that constitute the core business and create the primary value stream
These are the process that support the core processes

Explanation

Question 3 of 18

1

What is the operational processes?

Select one of the following:

These are the processes that govern the operation of a system
These are the processes that constitute the core business and create the primary value stream
These are the ones that support the core processes

Explanation

Question 4 of 18

1

What is support processes?

Select one of the following:

These are the processes that govern the operation of a system
These are the processes that constitute the core business and create the primary value stream
These are the ones that support the core processes

Explanation

Question 5 of 18

1

What do you mean by standard?

Select one of the following:

Written definition, guideline or rule approved for compliance of something
Sequence of steps, performed for a specific purpose
Is an agreed way of doing something it could be making a product, managing a process, delivering a service, etc

Explanation

Question 6 of 18

1

What is a stakeholder?

Select one of the following:

Is a party that has an interest in a company and can either effect or be affected by the business
They are documents that established engineering or technical requirements for products, methods or operations
Sequence of steps, performed for a specific purpose

Explanation

Question 7 of 18

1

As per ISO, what does a standard means?

Select one of the following:

Is an agreed way of doing something it could be making a product, managing a process, delivering a service, etc
Is a party that has an interest in a company and can either effect or be affected by the business
They are documents that established engineering or technical requirements for products, methods or operations

Explanation

Question 8 of 18

1

Why a standard is required?

Select one of the following:

They are documents that established engineering or technical requirements for products, methods or operations
Is a party that has an interest in a company and can either effect or be affected by the business
Sequence of steps, performed for a specific purpose

Explanation

Question 9 of 18

1

What is the ISO family standard that has been developed to assist organizations in the QMS implementation?

Select one of the following:

ISO 9000, ISO 9001, ISO 9004, ISO 19011
ISO 9001, ISO 9004, ISO 9011, ISO 1901
ISO 900, ISO 90001, ISO 9001, ISO 19011

Explanation

Question 10 of 18

1

What is ISO 9000?

Select one of the following:

It describes fundamentals of quality management system
It specifies requirements for a quality management system
The aim of this standard is the improvement of the performance of the organization
It provides guidance for auditing the quality management system

Explanation

Question 11 of 18

1

What is ISO 9001?

Select one of the following:

It specifies requirements for a quality management system
It describes fundamentals of quality management system
The aim of this standard is the improvement of the performance of the organization
It provides guidance for auditing the quality management system

Explanation

Question 12 of 18

1

What is ISO 9004?

Select one of the following:

It describes fundamentals of quality management system
It specifies requirements for a quality management system
The aim of this standard is the improvement of the performance of the organization
It provides guidance for auditing the quality management system

Explanation

Question 13 of 18

1

What is ISO 19011?

Select one of the following:

It provides guidance for auditing the quality management system
It describes fundamentals of quality management
It specifies requirements for a management system
The aim of this standard is the improvement of the performance of the organization

Explanation

Question 14 of 18

1

What does NOM stands for?

Select one of the following:

Norma Oficial Mexicana
Normas Mexicanas
Norma original de mexico

Explanation

Question 15 of 18

1

What does NMX stands for?

Select one of the following:

Normas Mexicanas
Norma Oficial Mexicana
Normas de Mexico

Explanation

Question 16 of 18

1

What do you mean by measure?

Select one of the following:

Number of quantity that records a directly observable value or performance
Is a quantifiable measure that is used to track and assess the status of a specific business process
Measurable variable used as a representation of an associate factor or quantity

Explanation

Question 17 of 18

1

What do you mean by metric?

Select one of the following:

A number of quantity that records a directly observable value or performance
Is a quantifiable measure that is used to track and assess the status of a specific business process
Measurable variable used as a representation of an associated factor or quantity

Explanation

Question 18 of 18

1

What do you mean by indicator?

Select one of the following:

Measurable variable used as a representation of an associated factor or quantity
A number of quantity that records a directly observable value or performance
Is a quantifiable measure that is used to track and assess the status of a specific business process

Explanation