Created by Heather Martin
almost 6 years ago
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When you log onto a website or online application, you have an expectation about how the site will function in response to your interaction.
For example...
What if the site asks too early for your personal information = a person getting too personal with you
Works Cited:
Weinschenk, S., PH.D. (2011). 100 Things Every Designer Needs to Know About People [Kindle]. pg, 151